Software Downloads for "Customer Service Log Software"

There is absolutely no doubt that the Customer service management is regarded as quite significant for success of the organization. It is also well established fact that the happy customers will make for the profitable organization. This is quite far most cost efficient and it retain the existing customers as it is for acquiring the new ones. Hence, to have best in the class client service management software is definitely the key which will provide the organization with the competitive edge of industry.

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users to submit support requests (trouble tickets) from anywhere, anytime using just a browser.

  • Platform: Linux, Windows
  • Publisher: AdventNet Inc
  • Date: 05-11-2007
  • Size: 32060 KB

Each and every business understands the customer’s value, without customer, businesses stop to survive. It is the standard behind Customer service management. On the other hand CRM is a way by which companies get and keep customers. It even allows businesses to get better their association with their clients. CRM software permits businesses to perform the entire at reasonable cost. It also helps in making processes of the business more efficient and effective. Expenses or cost is always a trouble that address by so many people.

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users to submit support requests (trouble tickets) from anywhere, anytime using just a browser.

  • Platform: Linux, Windows
  • Publisher: adventnet.com
  • Date:
  • Size: 31744 KB

Manage your service and repair including work orders, service scheduling, service calls, preventative maintenance, and customer contact information. Service Management Software is the ideal free solution for any service oriented business. Web-based interface using php and mysql, can be setup as part of your web site so it can be accessed from anywhere. Help create service efficiencies, increase service quality, and streamline your service operations..

  • Platform: PHP, Scripts
  • Publisher: SM Phil
  • Date: 09-06-2011

Service Desktop Pro is an integrated Business Information & Service Management Software. It is useful for small business managers, IT Service Providers, Freelancers, Consultants, Web Developers and Software Developers. This tool can be extremely useful for all types of business managers for managing their day-to-day business activities. It's tightly integrated and flexible modules allow you to handle most aspects of managing your business flow. Simplicity and ease of use are the key benefits of Service Desktop Pro.

Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Chat and their simultaneous combinations communication forms through your web site. Skymol offers on-demand customer service software, help desk software for online sales and customer service. Our new solution establishes a powerful communications interface inside a web page, creating a live real-time multi-media connection between an agent and a web site visitor. It is easy to use with no software downloads or user setups, or without setting any hardware equipments (except webcams and headsets).

For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician. The steps required for a successfull use of the program are the follows (Step 1) Define your Technicians, Customers and Contracts.

  • Platform: Windows
  • Publisher: kosmos BOS
  • Date: 16-03-2006
  • Size: 9477 KB

LIVECHAT Contact Center is a customer service solution. With chat button placed on the website, visitors without installing any software receive simple & quick access to live chat with customer service representatives or sales support. Agent has got even more functionalities- personal and automated chat invitation, web traffic monitoring and visitor information page are just basic features to start with. Application includes search engine icons to make easy recognizing referring website, the possibility of setting up link shortcuts and canned answers and also allows to transfer the customer between different agents without losing chat history.

So you have visitors arrive to your site, it is an outstanding start, having them develop into shoppers is the goal which LiveHelnow tools help you achieve. These are hectic times and guests visiting your website crave to acquire knowledge instantly and efficiently. With Live Chat Tool utilized on a website the difficulty is solved as visitors may now reach out for assistance, initiate a chat conversation with website agent and promptly find help they are requiring. Website comes alive with chat, responses to customers' questions are sent without delay by website operators, guests are happy and company is happy too.

  • Platform: Mac, Windows
  • Publisher: LiveHelpNow, Inc
  • Date: 28-09-2009
  • Size: 1915 KB

AlstraSoft Live Support is a PHP based customer live help software which allows you to run a profitable business offering remotely hosted live customer support service for your members. Functions include: initiate chat, referrer tracking, capture visitor data, push surveys, multiple chat sessions, canned responses, sound alert, online/offline status, leave a message if offline, email notifications, save transcripts, real time monitoring of visitors and many more. Live Support also features an automated payment membership system so that members can pay for your live support service using PayPal.

Service Master Software allows your employees to create, print and track work orders, Security Deposit Transmittals, Invoices, and Three Day Notices in an easy yet organized way. You are able to quickly generate work orders, print copies and automatically save to the powerful database. This software application transforms your current antiquated paper and filing system into a highly functional computerized system. Service Master Software can be networked and has free web updates via the application or website.

For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician. The steps required for a successfull use of the program are the follows (Step 1) Define your Technicians, Customers and Contracts.

NEW VERSION RELEASE (June 15, 2005): The web based support & knowledgebase solution, for customer service professionals. Representatives can save time, share info, and present a polished image, from their online browsers ?inexpensively. This is NOT just a FAQ system or 'chat' software, but a tool that's loaded with features for admin agents and that will encourage your visitors to provide feedback without feeling intimidated! Enable complete communications and information sharing between your support technicians.

  • Platform: Asp, Scripts
  • Publisher: expinion.net
  • Date: 06-08-2011

WebSupportLive.Com offers Live chat software as well as Full outsourcing Customer Service Solutions such as Live Chat, Email Management, Virtual Offices and Customer Monitoring. WebSupportLive BizCHAT is a hosted software solution similiar to humanclick/liverperson but at a fraction of their cost..

Manage complaints with ease Organizer Lite 2012 is free Service CRM software designed for service industry to manage customer complaints effectively. - Manage complaints -Unique complaint number for each complaint is generated which is easier for communicating with customers -Assign and track various stages of complaint from initiation to closure - Powerful reporting with slice and dice reports along with the option to export data to excel It is single user application. Ideal for small and micro business No registration required simply download, install and start using Organizer Lite 2012 edition.

  • Platform: Windows
  • Publisher: Spinso Lite
  • Date: 01-08-2012
  • Size: 6111 KB

The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion - Asset Life Cycle Management - Change Management (Approval Workflow) - Two-Way E-Mail Correspondence - Service Level Agreement (SLA) Alerts - Knowledge-base Management - LDAP / Active Directory Synchronization - Customer Satisfaction Survey Management - Reporting Included - Server Licensed or ASP Hosted Options Help Desk Software Integration: -...

No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Microsoft Windows Server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration. Free Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion - LDAP / Active Directory Synchronization - Knowledge-base Management - Two-Way E-Mail Correspondence - Service Level Agreement (SLA) Alerts - Reporting Included Free Help Desk Software Integration: - iPhone App -...

VueChat is a set of business solutions, techniques and technologies that allow people to communicate and build modern and efficient relations with customers and partners all over the world. For home use, you may want to begin with VueChat Home which is the easiest way to start. With VueChat Home you may connect to every available VueChat Server registered in the VueChat Global Servers list and communicate with people all over the world live and make low cost telephone calls over the Internet. For corporations and governments we supply VueChat Enterprise as a solution for web-based Customer Service with CRM, Live Video and VoIP (Voice over IP) technologies.

  • Platform: AS/400, Linux, Mac, OS/2, Unix, Windows
  • Publisher: vuechat.com
  • Date:
  • Size: 604 KB

Service Desk Lite is free ready to use service management software that enables you to manage Service contracts/AMC and customer complaint life cycle from complaint initiation, assignment to closure in a very simple way. For service oriented firms it is very essential to timely respond to customer complaints, Usually lot of paperwork needs to be done to manage service contracts and customer complaints. Service management is made simpler with Service Desk Lite. Service Desk Lite is useful for service firms to systematically manage Service Contracts and track customer complaint so that it never goes, unattended.

  • Platform: Tablets, Windows
  • Publisher: Spinsolite
  • Date: 01-10-2014
  • Size: 5219 KB
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