Software Downloads for "Call Taking"

At last! A 'Pro' version of RAD Software's 911 radio dispatching program with the features of a mainframe program that would cost many thousands of dollars, yet 911CAD does it all on any personal computer for a fraction of what you would expect to pay! Favorably reviewed in Law Enforcement Technology magazine, Law & Order magazine, and other national publications, 911CAD is the most effective solution available for police call-taking and radio dispatching on a personal computer. 911CAD is a significantly enhanced version of that has many very powerful new features and enhancements that put 911CAD in a class unmatched in the PC software arena.

  • Platform: WinOther
  • Publisher: RAD Software
  • Date: 21-09-2012
  • Size: 3543 KB

At last! A 911 radio dispatching program with the features of a mainframe program that would cost many thousands of dollars, yet e911Help does it all on any personal computer for a fraction of what you would expect to pay! Favorably reviewed in Law Enforcement Technology magazine, Law & Order magazine, and other national publications, e911Help is the most effective solution available for police call-taking and dispatching on a personal computer. 911Help has recently been significantly enhanced with several very powerful new features that put e911Help in a class unmatched in the PC software arena.

  • Platform: Windows
  • Publisher: RAD Software
  • Date: 01-03-2004
  • Size: 1441 KB

Using our Call Shop Billing system you can even grant customers with credit by taking payment before even they make a call. So with us you will have two options either to bill your customers after the completion of call (Post Paid Billing) or accept payment before they make a call and a lot them with a credit limit (Pre Paid Billing). So you can real-time bill the prepaid (credit) call shop user. The system checks the user's account balance before authorizing the call and always terminates the call on zero credit.

  • Platform: Windows
  • Publisher: Advanced VOIP
  • Date: 06-07-2009
  • Size: 54169 KB

BCM Call Logger is designed to help you easily extract call log information Nortel/Avaya Business Communications Manager telephone systems. It can do this without the complexity or expense of other call detail recording packages.

There are two parts to the software – a log processing module which converts Norstar format log files into a standard Microsoft Access database format, and a reporting module which can then report off this database.

By taking this modular approach it is possible for end users to use their own reporting software to generate desired reports – using BCM Call Logger only for the initial processing of log files.

PCL is software meant for telephone call logging and recording. PCL can work with any modem supporting CallerID. PCL automatically and secretly records all the data regarding a phone call including voice to the hard drive. Voice records can be stored as standard WAV sound files. Each record is accomplished with call direction (incoming/outgoing), time/date, phone number and call duration. PCL can work in automatic mode when every call is recorded as well as in manual mode when user clicks a button every time to start recording.

  • Platform: Windows
  • Publisher: usrmodem.ru
  • Date:
  • Size: 419 KB

Call Recording Machine provides facility to record calls to Hard Disk and can be played whenever required.Provides CLI.

You have no doubt wished you could be aware on who is calling without the need to pick up the phone and answer a call. Call Alert! enables your PC to recognize the caller without the need to answer. Call Alert! employs Caller ID service provided by your phone company, alerting you immediately when a new call arrives. Call Alert! notifies you of the call details unobtrusively by displaying a graphical tool-tip in the Windows taskbar, near the system clock. It will optionally play back a ring sound, which can be customized depending on who's calling.

This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand ins, and time overruns into account (escalation management). Customer Tickets When you create a new ticket, the software automatically displays that customer’s history, at the same time providing a knowledge base that contains all customer information concerning hotline contracts, support issues and the hardware and software used.

Make Call is Alchemy Eye pugin that will make a call using voice modem and play specified sound file when monitored server goes down..

Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause. Callers can be announced using any SAPI compliant text-to-speech engine. If the number is in the Cute Organizer database then callers name, photo and notes will be shown before you even pick up the phone. Calls are logged with date, time, name and number. Return missed calls with a click of your mouse.

  • Platform: Windows
  • Publisher: NetPicker.net
  • Date: 22-08-2005
  • Size: 1815 KB

Call Accounting Mate is an industrial strength, fast and reliable call accounting software package that can be used in institutions such as offices, hospitals, universities, and organizations that need to allocate telecom costs to various individuals, departments or cost centers. It can also be used to monitor telephone costs and productivity of each and every employee in the company. Call Accounting Mate includes more than 30 built-in reports, support for accounts codes and pin codes, multiple operator support, contacts database to quickly identify business and personal calls, client billing, flexible cost calculation, support for both incoming and outgoing calls, built-in query builder, support for most telephone and PBX systems and many other advanced features.

Product Features: Multi-User System - Setup as many individual users as you like, each with their own passwords. This enables you to keep track of which person took which call, run reports on individual users and allows users to personalise their preferences. Multiple Views - Use the predefined views to easily check the status of calls and keep track of your own calls. Reporting - The reports system can be used to keep track of your users and the amount of calls they are answering / closing. Additionally it can report on the amount of calls not closed within your chosen lead time.

Would you like to record phone calls ? 'Red Call Recorder 1.1' is the perfect way. When accepting a call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the call, this will allow the call to be heard by a third party- on speaker or earphones. general points: Records incoming calls. Records outgoing calls. Adding remarks, flags and priority for each call. Display of voice ,while a call is incoming.

  • Platform: Windows
  • Publisher: Teley
  • Date: 20-02-2007
  • Size: 920 KB

An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. Advanced Call Center can send call notifications to your pager and voice messages over e-mail. It can also block certain types of incoming calls, even without Caller ID information. Advanced Call Center provides tight integration with sound cards and doesn't require an extra speaker attached to the modem.

Call Corder records telephone conversations directly to your hard disk with a single push of button, optionally playing a legal disclaimer before recording (ideal for use in business environment). It stores calls as standard Windows sound files, adding a memo to allow fast and easy call navigation. The software is Caller ID compatible so there is no need to type caller's number and name. Call Corder has an option to start recording from a telephone line automatically whenever a receiver is put off (requires hardware support).

It has the following functions: 1. Phone call management a. Reject all incoming calls. In this mode, all of the incoming call will be automatically rejected. b. Reject calls from blacklist. In this mode, all of the calls from the predefined blacklist will be automatically rejected, whereas the rest of the calls will not have any effect. c. Accept call from whitelist. d. Personalized call rejection. In this mode. an end user may define personalized call rejections for each of the members in the "Specific List".

  • Platform: Symbian
  • Publisher: SymbianOn
  • Date: 10-05-2007
  • Size: 1 KB

Smart Call Manager for Symbian OS is an essential suite to handle incoming and outgoing calls, record and log every and each conversation, set up and use Answering Machine, create and classify your own short text messages (SMS) and audio messages to automate your calling activities (no built-in Dictaphone is required at all - sounds are recorded using built-in microphone) and more. Smart Call Manager is designed to improve your call handling productivity and effectiveness. Make the smartphone your all-in-one secretary and reply to incoming calls with single button! If you are on the business meeting and cannot accept a call immediately, you may accept and answer it by selecting from pre-recorded audio messages or text messages.

  • Platform: Symbian
  • Publisher: Eltima Software
  • Date: 17-12-2007
  • Size: 110 KB

CZ Call Log is a free powerful, full-featured treo phone call log analyzer which shows you all your call log statistics including: incoming count and duration, outgoing count and duration, miss count, month summary, month history, hours, days of week, days of month, Call In By Duration, Call Out By Duration and many more... Now It works with treo180, 270,300, 600 and 650. Key Features A free full log analysis enables CZ Call Log to show you the following phone usage statistics information: *Incoming Count and Duration, Outgoing Count and Duration, Miss Count *Month Summary (Incoming Count and Duration, Outgoing Count and Duration, Miss Count for month) *Month History (Incoming Count and Duration, Outgoing Count and Duration, Miss Count for echo month of year) *Days of Week (Incoming Count and Duration, Outgoing Count and...

CZ Call Log Pro is a powerful, full-featured treo phone call log analyzer which shows you all your call log graph and text statistics including: incoming count and duration, outgoing count and duration, miss count, month summary, month history, hours, days of week, days of month, Call In By Duration, Call Out By Duration and many more... Now It works with treo180, 270,300, 600 and 650. Key Features A free full log analysis enables CZ Call Log to show you the following phone usage statistics information: *Incoming Count and Duration, Outgoing Count and Duration, Miss Count *Month Summary (Incoming Count and Duration, Outgoing Count and Duration, Miss Count for month) *Month History (Incoming Count and Duration, Outgoing Count and Duration, Miss Count for echo month of year) *Days of Week (Incoming Count and Duration, Outgoing...

Do you come across such a situation, in some occasions you do not want to let others know who is calling you or who you are calling. If you have such a need, then the Call Hider is such kind of software that can help you.1,Call Hider can change incoming number to any number you wish to.For example,You can make someone's number is displayed as 911,when he call you.2,Call Hider can change Outgoing number to any number you wish to. If you set the number 911 is converted to 1234567,when you dial 911,actually you call 1234567.

  • Platform: Windows
  • Publisher: Tury
  • Date: 29-10-2009
  • Size: 579 KB
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