Software Downloads for "Altiris Help Desk Overview"

AccessAble Help Desk Pro Edition
License: Shareware

AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser. The GUI in this version has been enhanced to make data entry even faster. This version now uses SMTP for emailing from the windows app - no longer relying on a particular email client to be installed The wide variety of reports include graphical and analytical reports to see where most of your support issues are coming from.

Platform: Windows
Publisher: Dennis Baggott and Sons
Date: 31-12-2004
Size: 26935 KB

Akeni Help Desk Assistant Enterprise IM
License: Demo

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator; canned replies for frequently asked questions; etc.

Platform: Windows, Linux
Publisher: Akeni
Date: 07-07-2005
Size: 10839 KB

The Help Desk Toolkit
License: Shareware

The Help Desk Survival site offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This site and the Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes.

Platform: Windows, Palm, Pocket PC, Symbian, OS/2, Mac, Unix, Linux, MS-DOS, BEOS
Publisher: Ovitz Taylor Gates
Date: 22-05-2006
Size: 4385 KB

Help Desk for IIS
License: Shareware

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Help Desk for IIS gives you the ability to improve productivity of your IT service team. It keeps your company organized and efficient. - Web based. Work from anywhere, whether you are at your desk, on the road, or working from home.

Platform: Windows
Publisher: MIS Utilities
Date: 02-08-2006
Size: 4208 KB

Polar Help Desk Free
License: Freeware

Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management. Key advantages: - Source code available for purchase - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing models Key benefits: - Fully functional web based help desk, commercially free for 1 named user - Reports and clear user-friendly interface - Incorporate proven Incident...

Platform: Windows
Publisher: Polar
Date: 19-02-2007
Size: 9722 KB

Web Help Desk
License: Shareware

The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? ...or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software solution! Say "good bye" to your current, inefficient help desk solution and streamline your IT service desk with the Web Help Desk; the best of breed, cost effective, extremely easy to configure, browser based Help Desk Software.

Platform: Windows
Publisher: MacsDesign Studio LLC
Date: 04-06-2008
Size: 77824 KB

Help Desk 99
License: Shareware

Help Desk-99 is an easy to use, simple and well-done helpdesk software. Help Desk-99 is an easy to use, simple and well-done helpdesk software.Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Here are some key features of "Help Desk 99":Easy to set up:- You don't need an expensive on-site visit from us to install Help Desk-99. Just run the supplied setup, specify the location of your database and you are ready to start.

Platform: Windows
Publisher: helpdesk99.com
Date: 16-10-2009
Size: 4608 KB

Help Desk Password Reset
License: Shareware

Help Desk Password Reset Web based Help Desk Password Reset software for users to change their passwords. It supports Help Desk Delegation. Supports Password Reset/Unlock account/Change Password through web with/without help desk. This Password Reset Software can help your organization to reduce costs, improve security, and increase productivity. The Help Desk admin can securely reset password or unlock account for the managed users. Administrator can give Password Reset Permission for a group/team, so those who are in the group/team can manage their own password related problem themselves.

Platform: Windows
Publisher: JiJiTechnologies
Date: 10-4-2010
Size: 22118 KB

Polar Help Desk
License: Demo

Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal. Pay what you want for your first license of Polar Help Desk 5. Key advantages: - Incorporate proven Incident Management process based on ITIL and best practices procedures - Email integration and automation from multiple mailboxes via POP/IMAP - Easy management unlimited number of customer, accounts, teams, incidents, email mailboxes - Service Level Management.

Platform: Windows
Publisher: Polar
Date: 22-05-2010
Size: 17183 KB

Omnistar Help Desk Software Solution
License: Shareware

Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website visitors. We also understand that each visitor to your website could be a potential customer, partner or solid business contact. That's why we designed Omnistar Help Desk Software. We did extensive research into customer relationship management tools, helpdesk support software and other Help Desk Software chat tools, and combined the best of what is available into the tool that we now all know and love as Omnistar Help Desk Software.

Platform: Windows, Unix, Linux, MS-DOS, AS/400, OS/2, Mac, Palm, Pocket PC, RIM, Symbian, Handheld/Mobile Other, OpenVMS, Netware, BEOS, Java
Publisher: Omnistar Interactive
Date: 09-07-2009
Size: 4 KB

NeuQs Free Help Desk
License: Freeware

Whether you are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Free Help desk will ensure you deliver professional levels or service through timely management and high levels of feedback. Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it's a robust and intuitive help desk that will improve your levels of service simply by working with it.

Platform: Windows
Publisher: Neustro
Date: 29-06-2011
Size: 219618 KB

Call Center help desk style application - Free
License: Freeware

This free software is used to quickly log trouble ticket calls. It is designed to be used as a call center but also could easily be used as a help desk ?help desk?application. The software has three primary functions, input new support calls, enter resolutions to existing support calls, organize and access old help desk calls threw the built in knowledge base or archives. Installation is fast and does not require any code modification. The call center software allows you to choose from ether a M.

Platform: Scripts, Asp
Publisher: asp-callcenter.com
Date: 25-04-2011

ReadyDesk - Web Based Help Desk Software
License: Shareware

Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Now with Live Support Chat..

Platform: Scripts, Asp
Publisher: ReadyDesk.com
Date: 06-07-2011

eu Help Desk
License: Shareware

eu Help Desk is designed to help you cope with overwhelming customer support issues. It allows you to save time while allowing your customers/visitors to find answers that they need. You have the ability to prioritize support issues in any order, assign them to representatives create relations between individual issues..

Platform: Scripts, Asp
Publisher: expinion.net
Date: 12-05-2011

Help Desk Point Free Help Desk Software
License: Shareware

Every wonder what it would really be like to have FREE help desk software was professionally written? Help Desk Point is a new open source help desk application based on php and mysql. It's easy to use, and highly customizable..

Platform: Scripts, PHP
Publisher: helpdeskpoint.com
Date: 06-03-2011

Free MySQL PHP Help Desk Software: Help Desk Reloaded.
License: Shareware

Free Help Desk Software by Help Desk Reloaded. Free web based PHP helpdesk software using a MySql database for true cross platform capability. This Help Desk Customer Support Tool is being used by profit and non-profit organizations globally. The Help Desk Software has been tested extensively on WinNT, Apple OS X Server, FreeBSD and Linux. End users create support tickets, help desk managers and technicians then login to the help desk and enter resolutions or search threw past calls. This free Help Desk Package includes an automatic install script minimizing your need to deal with MySQL directly.

Platform: Scripts, PHP
Publisher: helpdeskreloaded.com
Date: 25-07-2011

FREE Hosted Online Help Desk Support Solution
License: Shareware

Get a 100% Free, remotely hosted online help desk customer support solution. Provide a superior level of customer service for your visitors through our web based help desk software. Instead of just letting customers email you with their support requests, why not have them open a support ticket on a professional online help desk. That way you can manage and prioritize your customer support issues to provide a much higher level of customer service. Effective customer relationship management is critical for your website and a having professional online help desk is an integral part of any CRM solution.

Platform: Misc Scripts
Publisher: helpdeskengine.com
Date: 15-11-2011

ExDesk Help Desk Software
License: Shareware

ExDesk offers a web based help desk software and customer service solution for your IT support, service provider, and E-business needs. ExDesk provides full customization, rapid deployment, and affordable ease of use..

Platform: Misc Scripts
Publisher: exdesk.com
Date: 15-08-2011

Liberum Help Desk
License: Freeware

Liberum Help Desk is the complete help desk solution for small to medium sized businesses and organizations. This software provides a simple, easy to use web interface for managing and tracking technical support problems..

Platform: Scripts, Asp
Publisher: http://www.liberum.org/
Date: 22-02-2011

Help Desk 3.2
License: Shareware

Help Desk 3.2 is a Windows compatible script designed to help you cope with overwhelming customer support issues. It allows you to save time while allowing your customers/visitors to find answers that they need. You have the ability to prioritize support issues in any order, assign them to representatives create relations between individual issues..

Platform: Scripts, Asp
Publisher: RF
Date: 27-08-2011