Software Downloads for "Access Help Desk Database Template"

Instant Knowledge Base
License: Shareware

Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. When you search for a phrase, Instant Knowledge Base will count the number of matches on search words, and give extra weight if all words are matched, then rank the search results accordingly. Perfect for Help-Desk applications and perfect for anyone who wants to track information that can be searched.

Platform: Windows
Publisher: PC Experts
Date: 16-03-2008
Size: 56920 KB

HR Employee MS Access Database Template
License: Shareware

HR Employee MS Access Database Template - Fully customizable and editable MS Access Human Resources Employee Database Template. Manage staff and workforce information in this professional Human Resources (HR) MS Access Template for modern businesses Organize and easily maintain your employees\' essential information in a database designed for staff management. Customize this template as needed to meet the demands of your business. DB-Pros are professionals at business database applications.

Platform: Windows
Publisher: DB-Pros, Inc.
Date: 08-04-2019
Size: 72 KB

Call Center help desk style application - Free
License: Freeware

This free software is used to quickly log trouble ticket calls. It is designed to be used as a call center but also could easily be used as a help desk ?help desk?application. The software has three primary functions, input new support calls, enter resolutions to existing support calls, organize and access old help desk calls threw the built in knowledge base or archives. Installation is fast and does not require any code modification. The call center software allows you to choose from ether a M.

Platform: Asp, Scripts
Publisher: asp-callcenter.com
Date: 25-04-2011

eu Help Desk
License: Shareware

eu Help Desk is designed to help you cope with overwhelming customer support issues. It allows you to save time while allowing your customers/visitors to find answers that they need. You have the ability to prioritize support issues in any order, assign them to representatives create relations between individual issues..

Platform: Asp, Scripts
Publisher: expinion.net
Date: 12-05-2011

Free MySQL PHP Help Desk Software: Help Desk Reloaded.
License: Shareware

Free Help Desk Software by Help Desk Reloaded. Free web based PHP helpdesk software using a MySql database for true cross platform capability. This Help Desk Customer Support Tool is being used by profit and non-profit organizations globally. The Help Desk Software has been tested extensively on WinNT, Apple OS X Server, FreeBSD and Linux. End users create support tickets, help desk managers and technicians then login to the help desk and enter resolutions or search threw past calls. This free Help Desk Package includes an automatic install script minimizing your need to deal with MySQL directly.

Platform: PHP, Scripts
Publisher: helpdeskreloaded.com
Date: 25-07-2011

Help Desk 3.2
License: Shareware

Help Desk 3.2 is a Windows compatible script designed to help you cope with overwhelming customer support issues. It allows you to save time while allowing your customers/visitors to find answers that they need. You have the ability to prioritize support issues in any order, assign them to representatives create relations between individual issues..

Platform: Asp, Scripts
Publisher: RF
Date: 27-08-2011

Help Desk 5
License: Shareware

A new version of our popular online Help Desk app! For your clients ? it now has a side panel option, improved knowledge bank searches, customized glossary word definitions, etc. For the customer service professional ? we?ve added a WYSIWYG editor, better management reporting (by specified dates), upload manager & more. Free support, install, source code & future version upgrade. (Visit for demo.).

Platform: Asp, Scripts
Publisher: Expinion.net
Date: 02-09-2011

AccessAble Help Desk Pro Edition
License: Shareware

AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser. The GUI in this version has been enhanced to make data entry even faster. This version now uses SMTP for emailing from the windows app - no longer relying on a particular email client to be installed The wide variety of reports include graphical and analytical reports to see where most of your support issues are coming from.

Platform: Windows
Publisher: Dennis Baggott and Sons
Date: 31-12-2004
Size: 26935 KB

Help Desk for IIS
License: Shareware

The software of IT help desk may be really a valuable resource for the technicians for managing as well as resolving the troubleshooting tickets. Many companies to realize the advantages to purchase the help the desk software as it are the consistent way of managing the customer inquiries as well as complaints. The IT help desk software is generally preferred by the companies as well as by the clients over the traditional call center. However, in the traditional call centers, the customers generally complain of the long hold times along with the unreturned voicemails.

Platform: Windows
Publisher: MIS Utilities
Date: 02-08-2006
Size: 4208 KB

Help Desk 99
License: Shareware

Help Desk-99 is an easy to use, simple and well-done helpdesk software. Help Desk-99 is an easy to use, simple and well-done helpdesk software.Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Here are some key features of "Help Desk 99":Easy to set up:- You don't need an expensive on-site visit from us to install Help Desk-99. Just run the supplied setup, specify the location of your database and you are ready to start.

Platform: WinOther
Publisher: helpdesk99.com
Date: 16-10-2009
Size: 4608 KB

Help Desk Reloaded Free MySql PHP help desk software
License: Freeware

Help Desk Reloaded Free MySql PHP help desk software is multi-platform compatible. Help Desk Reloaded is a 100% free web based Help Desk Customer Support System. Users can quickly log help desk tickets, and Customer Support HelpDesk representatives can track calls, assign priorities, etc etc. Help Desk Reloaded Requires VERY LITTLE knowledge of MySQL. Our Help Desk Installation Software creates the necessary tables and fields in the MySQL database, setup is almost 100% automated. We also offer a free online demo of our help desk software, as well as help desk screen shots.

Platform: PHP, Scripts
Publisher: Sebastian Edwards
Date: 17-07-2011

Help Desk Premier - Help Desk Software
License: Comercial

Help Desk Premier is high quality software that streamlines your customer service approach with a multitude of easily-configurable features. Help desk agents and technicians can rapidly manage customers’ requests, making for high client satisfaction. Help Desk Premier’s features and ease of functionality makes it comparable to much more costly solutions: HDP’s one-time cost is a fraction of the yearly fees charged by larger applications. With the help of Help Desk Premier, request management, incidents, problems and even many questions that arise are easily resolved with our simple but powerful user interface.

Platform: Windows
Publisher: Help Desk Software
Date: 11-03-2013
Size: 119606 KB

SRM Help Desk 2005
License: Shareware

In the organization where you would have the dedicated support of staff covering the IT issues, you would have the valuable asset in your hand. It is even an asset which you may just not be using efficiently as you may plan. Many organizations realize that they require help desk software once they have assigned the personnel help desk, and also have established the policies. Few organizations, like the small school districts, keep the technicians in every building at initial level. It generally results in the technician whose regularly being interrupted by the stakeholders who wish to know that how their project is moving along.

Platform: Windows
Publisher: dbandsons.com
Date:
Size: 9779 KB

QUAD Help Desk 2008
License: Shareware

QUAD Help Desk 2008 version 1.0 - This release includes user login and procedure security features, now known as "groupware" and replaces QUAD Help Desk Standard and Pro Edition. Multi user ready, the new version has a new interface, new backend database, and new features. Easily output your data in a variety of formats or send directly to your default email program.

Use Rich Text Formatting. Edit calls in list/table or form view. Spell check. Many changes in this new version.

Licensed users will also receive a CD with a Report and Queries add on tool.

Platform: Windows
Publisher: Dennis Baggott and Sons
Date:
Size: 11028 KB

Plans for AccessAble Help Desk Pro Edition 2007
License: Shareware

Below is from an email I recently sent to many licensed users of AccessAble Help Desk Pro Edition. I would be glad to hear from any of you who may contemplating a purchase of AAHD Pro Editon. Email me at dbandsons@aol.com with any feedback that you think may help me in developing the next version.
I am writing to you today because I am currently working on the next version of AccessAble Help Desk Pro Edition and would like to get your feedback if possible. Some of the planned changes may mean that you would not want to take advantage of the next free upgrade since this will entail a new database structure.

Platform: Windows
Publisher: Dennis Baggott and Sons
Date:
Size: 12267 KB

Akeni Help Desk Assistant Enterprise IM
License: Demo

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator; canned replies for frequently asked questions; etc.

Platform: Linux, Windows
Publisher: Akeni
Date: 07-07-2005
Size: 10839 KB

The Help Desk Toolkit
License: Shareware

The Help Desk Survival site offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This site and the Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes.

Platform: BEOS, Linux, Mac, MS-DOS, OS/2, Palm, Pocket PC, Symbian, Unix, Windows
Publisher: Ovitz Taylor Gates
Date: 22-05-2006
Size: 4385 KB

Polar Help Desk Free
License: Freeware

Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management. Key advantages: - Source code available for purchase - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing models Key benefits: - Fully functional web based help desk, commercially free for 1 named user - Reports and clear user-friendly interface - Incorporate proven Incident...

Platform: Windows
Publisher: Polar
Date: 19-02-2007
Size: 9722 KB

Help Desk Password Reset
License: Shareware

Help Desk Password Reset Web based Help Desk Password Reset software for users to change their passwords. It supports Help Desk Delegation. Supports Password Reset/Unlock account/Change Password through web with/without help desk. This Password Reset Software can help your organization to reduce costs, improve security, and increase productivity. The Help Desk admin can securely reset password or unlock account for the managed users. Administrator can give Password Reset Permission for a group/team, so those who are in the group/team can manage their own password related problem themselves.

Platform: Windows
Publisher: JiJiTechnologies
Date: 10-4-2010
Size: 22118 KB

Polar Help Desk
License: Demo

Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal. Pay what you want for your first license of Polar Help Desk 5. Key advantages: - Incorporate proven Incident Management process based on ITIL and best practices procedures - Email integration and automation from multiple mailboxes via POP/IMAP - Easy management unlimited number of customer, accounts, teams, incidents, email mailboxes - Service Level Management.

Platform: Windows
Publisher: Polar
Date: 22-05-2010
Size: 17183 KB