PHP Ticket System
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PHP Ticket System is a small PHP MySQL trouble ticket or work ordersystem that is a work in progress.
At this point you can add user, categories, groups, and locations. End users are directed to a different view than the Admins/Techs/Help Desk users.
End users can only submit tickets at this point using the portal once they login. In the future I hope to have the system set up to check an IMAP account for tickets.
Future Features:
IMAP tickets
LDAP Integration, assign LDAP groups to access leves, system groups, locations.
Mobile UI
Ticket Routing, Quick Open, Assign, Close, for example Password Resets, General Question Phone Calls.
Free download from Shareware Connection - PHP Ticket System is a small PHP MySQL trouble ticket or work ordersystem that is a work in progress. At this point you can add user, categories, groups, and locations.
Version: beta.1 | Size: 2428 KB | Platform: Linux, WinOther
Released Date: 08-09-2012 | Rating: 0 | Title: PHP Ticket System
Author Url: http://www.geekismybloodtype.com/projects/ticket-system
Program Info Url: http://www.geekismybloodtype.com/projects/ticket-system
Download Url: http://downloads.sourceforge.net/project/phpticketsystem/Beta/BETA_1.zip?r=&ts=1335756018&use_mirror=superb-dca2
Screenshot Url: http://sourceforge.net/projects/phpticketsystem/screenshots/Screen%20Shot%202012-04-13%20at%204.02.20%20PM.png
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