Omni Customer Support
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Omni Customer Support allows you to improve the quality of your customer support
The underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution
It allows new staff to be immediately productive without a costly investment of learning all the known support issues
It enables you to track the problem areas of your product so you can see what areas need improvement in the next release
Why Omni Customer Support?
Omni Customer Support enables you to create a searchable knowledge base of all your customer support issues. As the number of issues increases, the harder it is to find the right issue from the hundreds or thousands of other issues. A linear search of the issues is not going to work. You want to find the most relevant issues, so the results need to be ranked accordingly. This is what Omni Customer Support does, because it is built around a search engine.
Free download from Shareware Connection - Omni Customer Support allows you to create a searchable knowledge base to improve customer support. Based on Search engine technology, it quickly finds the most relevant issue saving time and keeping your customers happy.
Version: 1.0 | Size: 2179 KB | Platform: Java, Tablets, Win2000, Windows Server, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Starter, Windows Vista Ultimate, Windows Vista Ultimate x64, WinOther
Released Date: 27-11-2007 | Rating: 0 | Title: Omni Customer Support
Author Url: http://www.omnicustomersupport.com
Program Info Url: http://www.omnicustomersupport.com
Download Url: http://www.omnicustomersupport.com/OmniCustomerSupportInstaller.exe
Screenshot Url: http://www.omnicustomersupport.com/images/help/viewDetails.png
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