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Lucid Help Desk

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Track requests for a variety of maintenance and installation services (e.g., Requests for the installation or repair of computers, computer software, telephones and facility requests). Maintain historical records showing who requested the service, who resolved the issue and how long it took to complete. An integrated employee database allows you to maintain employee department, computer, and phone number information. Support personnel are notified via a pop-up screen anytime a new service request is assigned to them. Email update messages are sent to the person reporting the problem as new status becomes available. Twenty (20) reports targeted for both support personnel and their managers are available for viewing and printing. Track service reports by Assignee or by Product. Multiple users can log on to the system simultaneously and access the same data (Client-Server version only).

Free download from Shareware Connection - Software to track trouble tickets and product enhancement requests

Publisher: lucid-enterprises.com | License: Demo | Price: 69.95
Version: 8.01.0012 | Size: 17950 KB | Platform: Win2000, Windows 7, Windows Server, WinOther, WinVista
Released Date: | Rating: 0 | Title: Lucid Help Desk

Author Url: http://www.lucid-enterprises.com
Program Info Url: http://www.lucid-enterprises.com
Download Url: http://www.lucid-enterprises.com/HELPDESK/HELPDESK.exe

More downloads from Lucid Help Desk publisher lucid-enterprises.com:

Lucid Time Sheet - Generate Weekly Time Sheets for all projects worked.

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Shareware Connection periodically updates pricing and software information of 'Lucid Help Desk' from company source 'lucid-enterprises.com' , so some information may be slightly out-of-date. You should confirm all information before relying on it. Software piracy is theft,  Using 'Lucid Help Desk' crack, password, serial numbers, registration codes, key generators is illegal and prevent future development of Lucid Help Desk.

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