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Listing of Customer Support in Scripts

24x7live Help is a multi-platform compatible live support system for providing live support services. It is done in PHP with a MySql Backend. You can create unlimited departments, have unlimited categories, transfer calls in realtime withing operators, generate HTML for placing on the remote web pages.

  • Platform: PHP, Scripts

Call Center Software Free , Info Call Center to support your business customer support needs. This free Customer Support Info Call Center Software allows users to submit call center tickets, and call center staff to review and respond to calls. Quickly log support calls to the customer support database.

  • Platform: PHP, Scripts

Absolutebusy - Web Based Crm is a multi-platform compatible professional, web based contact management software, including modules for customer management, lead tracking, project and sales tracking and other CRM (customer relationship management) or marketing related tasks.

  • Platform: PHP, Scripts

This is a simple support ticketing sytem that can be easily integrated into any PHP application. The system allows to submit tickets, reply, archive, view support history and send notifications to email..

  • Platform: PHP, Scripts

AlstraSoft Live Support is a PHP based customer live help software which allows you to run a profitable business offering remotely hosted live customer support service for your members. Functions include: initiate chat, referrer tracking, capture visitor data, push surveys, multiple chat sessions, canned responses, sound alert, online/offline status, leave a message if offline, email notifications, save transcripts, real time monitoring of visitors and many more.

  • Platform: PHP, Scripts

This script lets you add a FAQ to your web page. Your visitors can use ask you questions through it, and you can answer those questions publicly or privately; or even with an answer that you've already given. It can be set up to match the look of your web site, so that it doesn't look weird, and can handle multiple FAQ pages.

  • Platform: PHP, Scripts

Anteil is a PHP/MySQL-driven Web-based Customer Relationship Management (CRM) application designed to help you better identify, attract, retain, service and support customers. Employing full Web architecture, this open-source solution is a fast and easy way for your company to implement a basic CRM application.

  • Platform: PHP, Scripts

This software package written in PHP will provides live help from an Automated Artifical Intelligence script. Features include: - Simple to configure - Professional Output.

  • Platform: PHP, Scripts

Live Chat Support Software by Axis RealLink is a excellent tool for any information technology department, or any company wishing to provide real time support for their customers. This software is written in PHP and uses a MySQL Database. The Live Chat Support software comes with an easy installation wizard to make setup a snap.

  • Platform: PHP, Scripts

All in one Web Hosting client management script. From ordering to domain resolve management to affiliate tracking, the script handles all of it. Built in payment gateways with PlugNPay, PaySystems, 2Checkout and PayPal make subscription billing a breeze.

  • Platform: PHP, Scripts

Features: Class Routing; Email Parsing for new tickets; Email Parsing help desk replies; Parts Management; Asset Management; Priorities; Levels/Escalation; Parts/Travel/Labor/Misc Costs; File Attachments.

  • Platform: PHP, Scripts

There are three types of users. Clients can create and modify their own trouble tickets. Agents can respond to and resolve tickets. Admin users have other privileges. Agents/Admins can write internal notes that are not seen by client. Many more features.

  • Platform: PHP, Scripts

The most popular live chat service with over 11,000 active websites (from the creators of Boldchat). Chat with visitors on your website. Simply add the provided chat button html to your web pages and install the small client on your PC to answer chats.

  • Platform: PHP, Scripts

BPHelpDesk is a script for remote technical support. Client can register, and purchase support package. When he has a problem he can open ticket and get support. Technician may watch tickets, provide support using 'Logmein rescue' software and report hours, he spent.

  • Platform: PHP, Scripts

Call Center Reloaded is an excellent free web based call center. This software is written in php and uses a MySQL backend. The free call center software i-much like a help desk?was written in order to allow small to medium size call centers to document and priorities inbound calls.

  • Platform: PHP, Scripts

Add a discrete Callback Widget to your website and draw your customers out for a talk. The request callback widget fits all websites regardless how they are built and organized. To schedule a call, your website visitors simply need to click on the tiny callback button on the upper right side of your web page and then fill in a short callback form.

  • Platform: Linux, Linux Open Source, Mac OS X, Win2000, Win7 x32, Win7 x64, Win98, WinMobile, WinOther, WinVista, WinVista x64, WinXP, Other, Not Applicable

Chatanywhere is multi-platform compatible. ChatAnywhere is a service that allows live sales chat, video conferencing, and rich media web-based presentations. ChatAnywhere is a completely hosted application and has a complete web based API for integration with other applications.

  • Platform: PHP, Scripts

Chattist allows you to offer live chat support on your website. Script is installed directly on your server and software included to administer operator chat. Includes features such as Pro-Active Chat, Live visitor tracking, customizable buttons, skins, sound alerts and so much more.

  • Platform: PHP, Scripts

* Comdev's support ticketing system isn't the only choice. But it is a good solution for designers wanting to maintain their creative website layout. Reviewers have mentioned they don't like hacking up their designs to fit other systems. We implemented a small piece of code that designers can paste where they want on the front-end, which pulls in the PHP/MySQL customer helpdesk.

  • Platform: PHP, Scripts

The goal of our site is to unite people who can deliver support for any community software and who want to receive qualified support. Here you can sell your products and services, as well as buy everything you want to make your community unique, more attractive, and functional.

  • Platform: PHP, Scripts

A multi-user, multi-operator, multi-department live Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Is in PHP and uses either a text based or Mysql based database .

  • Platform: PHP, Scripts

Crm Commercial Call Tracking Tool is multi-platform compatible. The CRM commercial tracking tool is to be used for tracking customer requirements, complaints, etc. It creates management summaries, PDF status reports etc. It is suitable for any department in which something comes in, must be handled and goes out.

  • Platform: PHP, Scripts
  • CRMChat
  • License: Shareware
  • Price: .price.
  • Rating

CRMchat is a PHP, and MySQL driven Webbased CRM chatsytem for customer support. CRMChat displays the user on the website, if the operator is online. Than he can chat live with the Operator. For the operator is a comfortable admin in the Backend. It shows the Operator if new customers are online and he can chat with multiple customers.

  • Platform: PHP, Scripts

Dapper Desk is a customizable PHP/MySQL based customer support system compatible with Linux, Windows and Solaris. Customers can initiate tickets via email or by logging into the web interface. Ticket ID numbers remain in subject of email tickets. Status codes are color coded and customizable.

  • Platform: PHP, Scripts

DeskLance is a HelpDesk for Internet companies that require communicating with their customers. Includes Admin Area, Staff Area, Member Area. With a fast,easy template and Live chat system, it is the superior one. Add/Edit/Delete/Email Admins,Staff,Members.

  • Platform: PHP, Scripts

DeskLance is a HelpDesk for Internet companies that require communicating with their customers. Includes Admin Area, Staff Area, Member Area. With a fast,easy template and Live chat system, it is the superior one. Add/Edit/Delete/Email Admins,Staff,Members.

  • Platform: PHP, Scripts
  • DeskPRO
  • License: Shareware
  • Price: .price.
  • Rating

DeskPRO is an advanced web/email support system. Features email processing, attachments, custom fields, multi lingual, calendar, tasks, instant replies, custom reporting, visible source, pms, over 80 settings, tech permissions, payment functions, advanced FAQ, saved search queries, escalations and much much more.

  • Platform: PHP, Scripts

Document Creator is a an intuitive back-end script developed by PHPJabbers to facilitate the electronic generation of standard documents for multiple clients. Create unlimited templates, rename and distinguish them more easily, put the respective tokens (client details) in the right places and generate your document with a single click.

  • Platform: Linux, Linux Open Source, Mac OS X, Win2000, Win7 x32, Win7 x64, Win98, WinMobile, WinOther, WinVista, WinVista x64, WinXP, Other, Not Applicable

Double Choco Latte will provide a work order implementation of a problem reporting/correction system. Its features and concepts include: Accounts - Client based tracking, Personnel - People involved in the projects, including hierarchal support, Departments - To "categorize" personnel, Severities - List a bug's severity level, Priorities - Ranks bugs by priority, Time Cards - Time taken on a Work Order to accomplish an action and Multiple Time Cards can be input for a single Work Order, Status - Tracks bugs by status, Sequences - Related Work Orders carry the same Job Number and incremental sequence numbers and can also be used for projects, Products - Obvious, but also can be assigned a person to "report to" which is useful for product managers to track what they're responsible for, and E-Mail notification when a work order is created or closed out.

  • Platform: PHP, Scripts

e11 is a powerful, affordable & customizable CRM solution that includes Knowledge management solution, helpdesk, trouble ticket, routing, lead tracking, campaign, email response and queue management. Features: Unlimited no. of reps and customer queries, Internal Mail/Ticket management, Built-in Sales and Service modules, Address book, Mass mailing, Autoresponder, Exhaustive Reporting, Escalation, Task Reassignment, Routing Engine for allocating right requests/mails/tickets to right CSR/rep/employee, for online demo - http://www.

  • Platform: PHP, Scripts

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