Kaseya Sync with Microsoft CRM
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Great little tool that saves you time managing your customer?s server by opening the Kaseya's NOC (Network Operation Center) while in Microsoft Outlook (when Microsoft CRM Client For Outlook is installed on your desktop).
Mainstream your work. Convert incoming Emails tracked in CRM to Cases. Associate incidents with HW Device. Open Kaseya's NOC in Outlook HW Device Entity.
Link between Microsoft CRM Services and Microsoft CRM Cases and the faulty HW Device as future reference for IT works performed remotely or onsite to the device.
The Kaseya Synch is part of QoS-IT a complete IT Services Management solution designed & developed for Microsoft CRM.
www.qos-it.com. RMM Integration.
Free download from Shareware Connection - A workflow plug-in for Microsoft CRM that scans all the devices MSPs remotely monitor and manage with Kaseya. Creates & updates the HW Device entity in Microsoft CRM with the devices? details retrieved from Kaseya's periodic scans
Version: 1 | Size: 1 KB | Platform: Win2000, Win7 x32, Win7 x64, Windows Mobile, Windows Server, WinOther, WinVista, WinVista x64
Released Date: 13-05-2011 | Rating: 0 | Title: Kaseya Sync with Microsoft CRM
Author Url: http://www.qos-it.com/qw/IntegrationModules/tabid/96/Default.aspx
Program Info Url: http://www.qos-it.com/qw/IntegrationModules/tabid/96/Default.aspx
Download Url: http://www.qos-it.com/qw/RMMIntegration/tabid/96/Default.aspx
Screenshot Url: http://www.qos-it.com/QW/Portals/0/Kaseya-Intg.jpg
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