HelpSmith

HelpSmith Editor's Review

The software of help desk is a type of tool that is utilized as a resource or assistance for necessary information. There are a good number of companies are available that offering different software for the customer service that advantages users from diverse industries. There are broad varieties of functionalities and uses concerned in the program of support software. There are a few wonderful inbuilt characteristics that make this software much more useful for the purposes of business. Lots of organizations recommending services or products mostly based upon the ticketing software for offering good quality services to their customers. This type of software is generally used software to help the experts to effectively solve different type of problem of the online customers through websites or over telephone. Amongst the different features of this software, the effective features make it really exceptional. You can without any difficulty get this help desk software and modify it to build up a useful channel of the communication among the workers, non-technical staff and the technical staffs. Throughout the help desk software you can easily attach your systems also in the distant areas. Similarly, software for the customer service recommends you quicker solutions to your users and thus earning their admiration and growing on the whole efficiency. With the facilities of activity tracking, this amazing help desk software examines the open subjects. The authoritative users can check the existing status of a throughout request and search for the preserving problems. Timely solutions recommended by this software have augmented on the whole efficiency of any particular system.

The reporting and analytical features of this software professionally keep test on different concerns at the similar time. The admin of the system use different type of ticketing software later than identifying a trouble and then offering a complete report. HelpSmith is a wonderful help authoring software that you can utilize to make HTML CHM Help files, systems for the Web Help, Printable Manuals and Word RTF utilizing the same type of source. The individual and very simple-to-use surroundings comprises a authoritative MS Word similar to Unicode text editor for functioning on the topics of help with vibrant styles and live facility of the spell checker, higher approach to functioning with video and graphical files, and lots of other helpful features. HelpSmith, the powerful tool for help authoring from Divcom Software, allows making help files and documentation from scrape and even allows you import the topics related to help from Word RTF, HTML, and TXT files which can be written in numerous sets of ANSI character. With the help of HelpSmith you can provide help related files for your personal application in admired help related formats together with CHM files, a normal format for the programs online Help in the Windows. HelpSmith fully supports the entire characteristics of the HTML Help, therefore you can make the contents table, alphabetical Index, even you can modify and make the help windows of html help, etc. this software is very simple to use and you can easily handle this.

Rating: 4/5

HelpSmith Publisher's Description

HelpSmith is a visual help authoring tool which you can use to create CHM HTML Help files, Web Help systems, Word RTF, and Printable Manuals using the same source. The stand-alone and very easy-to-use environment includes a powerful MS Word-like unicode text editor for working on help topicswith dynamic styles and live spell checker, advanced approach to working with graphical and video files, and many other useful features.

HelpSmith, the help authoring tool from Divcom Software, enables creating documentation and help files from scratch and also lets you import help topics from HTML, Word RTF, TXT files that can be written in multiple ANSI character sets.

With HelpSmith you can supply help files for your own application in popular help formats including CHM files, a standard format for application's online Help in Windows. HelpSmith supports all the features of HTML Help, so you can create the hierarchical table of contents, alphabetical Index, also you can create and modify html help's help windows, etc.

The "What-You-See-Is-What-You-Get" principle makes the process of using HelpSmith as easy as using a regular office application. And, in fact, you do not have to learn any technical details to develop first-class tech documentation with HelpSmith.

Free download from Shareware Connection - HelpSmith allows you to create CHM HTML Help files, Web Help systems, and Printed Documents from a single source.