Help Desk for IIS
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Help Desk for IIS Editor's Review
The software of IT help desk may be really a valuable resource for the technicians for managing as well as resolving the troubleshooting tickets. Many companies to realize the advantages to purchase the help the desk software as it are the consistent way of managing the customer inquiries as well as complaints. The IT help desk software is generally preferred by the companies as well as by the clients over the traditional call center. However, in the traditional call centers, the customers generally complain of the long hold times along with the unreturned voicemails. At many times, the customers who are less technically savvy also get become frustrated in their attempt to explain entire problem. The software of Help desk allows the IT department to efficiently manage as well as to direct the specific issues to appropriate or the concerned personnel. Several programs of IT help desk offer convenience of the user-friendly menu as well as files which are easy and simple to manage. Customers may also choose from the extensive variety of the help topics and also copy and paste the error messages which can be send to the IT. For the customers who may not be technically advanced, the menus may be set up to provide the variety of most common questions.
Help Desk for IIS is the outstanding resource for the extensive software of IT helps desk reviews as well as information. The website permits you to compare leading providers of products to locate the appropriate program for the specific needs and requirements. Convenient charts permits you to see different amenities offered like whether or not these program are web-based, price associated with the purchase and also upgrades and number of the users permitted for every program. The software offers unlimited capabilities of user and the free upgrades with the yearly contract of maintenance. This program gets compatible with the functions such as Linux, Windows 2000, Windows NT as well as UNIX operating systems. It even offers the searchable databases, along with the assignment of the reference numbers, billing databases and also F.A.Q databases.
The Help Desk for IIS is the web-based also help the software solution of desk for delivering the customer support and service. It simply installs on the web server as the ISAPI. Moreover it is the extension for the services of Microsoft Internet Information. You do not require any extra software for the customers and the technicians except from the web browser. At the same time the Help Desk for IIS offers your ability to enhance the level of productivity of the service team of IT. It also keeps the company is well organized as well as efficient.
It is Web based. Work from anywhere, whether you are at the desk, on road and even from working from home. It is completely knowledge based and every common question may get placed in the knowledge base. Moreover the complete productivity of the team of IT service may enhance, which gets converted in less frustration, thereby saving the money and time.
Rating: 5/5
Help Desk for IIS Publisher's Description
Help Desk for IIS is a web-based help desk software solution for delivering
customer service and support. It easily installs on your web server as ISAPI
extension for Microsoft Internet Information Services. You don't need any
additional software for your customers or technicians except web browser.
Help Desk for IIS gives you the ability to improve productivity of your IT
service team. It keeps your company organized and efficient.
- Web based. Work from anywhere, whether you are at your desk, on the road, or
working from home. All features of Help Desk for IIS can be accessed though
a web browser on virtually any operating system.
- It's an ISAPI extension for Microsoft Internet Information Services. You can
easily install it on your web server.
- Knowledge base. All common questions can be placed into knowledge base. The
overall productivity of your IT service team may increase, which is easily
converted to less frustration, saved time and money.
- Unlimited users. Create as many user logins as your business needs.
- Firebird Database Server. All information is stored in a relational database,
and the web pages themselves are produced by server-side ISAPI extension.
- Password protection with strong cryptographic algorithm.
- Supports Microsoft Windows NT, 2000, XP Pro, 2003, Vista.
Free download from Shareware Connection - Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services.
Version: 2.0 | Size: 4208 KB | Platform: Win2000, Windows Server, WinOther
Released Date: 02-08-2006 | Rating: 5 | Title: Help Desk for IIS
Author Url: http://www.misutilities.com
Program Info Url: http://www.misutilities.com/help-desk
Download Url: http://www.misutilities.com/helpdesk.exe
Screenshot Url: http://www.misutilities.com/lo/img/hd_helpdesk.jpg
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Shareware Connection periodically updates pricing and software information of 'Help Desk for IIS' from company source 'MIS Utilities' , so some information may be slightly out-of-date. You should confirm all information before relying on it. Software piracy is theft, Using 'Help Desk for IIS' crack, password, serial numbers, registration codes, key generators is illegal and prevent future development of Help Desk for IIS.
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