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Help Desk 6.3 by Expinion.net

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Customer support and knowledgebase system for customer service professionals. All the bells and whistles but still easy to use, and simple to navigate. * Not just a knowledge base but a full customer support and ticket tracking system! Inexpensive, but never cheap. * For visitors/clients there's an organized knowledgebase (unlimited categories, 3 levels), optional side panel, glossary word definitions, searching & sorting capabilities and the ability to ask questions (with suggested solutions shown).* For the customer service professional – customizable HTML email notifications, WYSIWYG editor, customizable fields/field types, automatic issue history tracking, management reporting (by specified dates), custom security levels, an unlimited number of agents, & more.* Some of the bonus features that help support personnel and their managers to share info online - anytime are: 'To Do' Lists, Contacts Book, Agent to Agent emailing, Upload manager (admin and user if desired), Agent Logs, statistics reporting per agent/category/user.Most recent version has multilevel categories, multiple language interface, support MS Access, MySQL and MS SQL (SQL Server). * 1000s of clients in over 140 countries. Only $145, includes support, install and upgrade.

Free download from Shareware Connection - Customer support and knowledgebase system for customer service professionals. All the bells and whistles but still easy to use, and simple to navigate. * Not just a knowledge base but a full customer support and ticket tracking system!

Publisher: http://www.expinion.net/... | License: Shareware | Price: 145.00
Version: 6 3 | Platform: Asp, Scripts
Released Date: 07-09-2011 | Rating: 0 | Title: Help Desk 6.3 by Expinion.net

Author Url: http://www.expinion.net/software/app_helpdesk.asp
Program Info Url: http://www.expinion.net/software/app_helpdesk.asp
Download Url: http://www.expinion.net/software/app_helpdesk.asp

More downloads from Help Desk 6.3 by Expinion.net publisher http://www.expinion.net/...:

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Shareware Connection periodically updates pricing and software information of 'Help Desk 6.3 by Expinion.net' from company source 'http://www.expinion.net/...' , so some information may be slightly out-of-date. You should confirm all information before relying on it. Software piracy is theft,  Using 'Help Desk 6.3 by Expinion.net' crack, password, serial numbers, registration codes, key generators is illegal and prevent future development of Help Desk 6.3 by Expinion.net.

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