Home > By category > Mobile >Business > GoToAssist (Customer)



GoToAssist (Customer)

  • Downloads: 
  • Views: 
  • Rating:

DOWNLOAD THIS APP ONLY IF INSTRUCTED TO DO SO BY A TRUSTED SUPPORT TECHNICIAN

The GoToAssist (Customer) application allows GoToAssist Remote Support technicians to provide full screensharing, remote control, chat support, and SeeIT (live camera streaming from your device to your support technician) for Samsung mobile devices running Android OS versions 2.3.x (Gingerbread), 4.0.x (Ice Cream Sandwich) and 4.1.x/4.2.x (Jellybean)*.

How to Get Started

1. Download the GoToAssist (Customer) application, and install it on your Android device.*

2. If you received a URL issued by a GoToAssist Remote Support technician and installed the GoToAssist (Customer) application, selecting the URL will automatically populate the application with the required 9-digit support key. Simply tap 'Join Session' to receive support.

If the application has not already been installed, you will be prompted to install the GoToAssist (Customer) application. Once installed, select the URL again to auto-populate the 9-digit support key and tap 'Join Session' to receive support.

3. If you received a 9-digit support key from a GoToAssist Remote Support technician, start the application, enter the 9-digit support key, and tap 'Join Session' to receive support.

4. With your consent, the technician will have full remote control of the device and will be able to chat securely with you. End the session at any time by tapping on the exit button located at the top right of the app control bar.

Features:
• Full screensharing and remote control of your Samsung Android Device*
• SeeIT, live camera streaming from your device to your technician within a GoToAssist Remote Support session for android devices running Android OS versions 4.0.x or newer
• Secure chat support for all android devices running Android OS versions 2.3.x or newer.
• Full integration with GoToAssist Remote Support including full reporting and session recording.

* System Requirements:
An active GoToAssist Remote Support account is required to provide support. For more information, visit our website at www.gotoassist.com.

Customer:
• For full screensharing and remote control - Samsung Android devices OS 2.3.7 (Gingerbread), 4.0.x (Ice Cream Sandwich) and 4.1.x/4.2.x (Jellybean). Full remote control with screen sharing on Google Nexus devices is not supported.
• For SeeIT, live camera streaming - Android devices OS 4.0.x (Ice Cream Sandwich) and newer
• For secure chat - Android devices OS 2.3.3 and newer

Technician (Full screensharing, remote control, and chat):
• Internet connection
• Windows® 7, Vista, 2003 server or XP
• Mac OS® X v10.5 (Leopard) or newer
• Internet Explorer® 7.0 or newer, Firefox® 3.5 or newer or Safari™ 3.0 or newer

Technician on Mobile device (Full screensharing in view only mode and chat):
• Internet connection
• GoToAssist Remote Support for Android application installed on compatible Android device
• GoToAssist Remote Support for iOS application installed on compatible iOS device (iPhone or iPad)
• For more details please see individual application descriptions

Free download from Shareware Connection - DOWNLOAD THIS APP ONLY IF INSTRUCTED TO DO SO BY A TRUSTED SUPPORT TECHNICIANThe GoToAssist (Customer) application allows GoToAssist Remote Support technicians to provide full screensharing, remote control, chat support, and SeeIT (live camera ...

Publisher: Citrix | License: Freeware | Price: 0.00
Version: 1.0.223 | Size: 6860 KB | Platform: Android 2.x,Android 3.x,Android 4.4,Android 4.x
Released Date: 29-08-2014 | Rating: 0 | Title: GoToAssist (Customer)

Author Url: http://www.gotoassist.com
Program Info Url: http://www.gotoassist.com
Download Url: http://www.gotoassist.com

More downloads from GoToAssist (Customer) publisher Citrix:

GoToTraining - Want better attendance for your GoToTraining classes? Tell your learners about the free GoToTraining app so they can attend from anywhere.Learners, now you can attend courses online, view trainers web cam and participate in polls and tests ...

GoToWebinar - Being away from your computer doesn’t mean you have to miss out on online events. The free GoToWebinar mobile app lets you not only see and hear webinars, but take part in them as well. No matter where you are, you can ask questions, take part ...

GoToAssist (Customer) related downloads:

MemDB Customer Relationship Management - This program helps you to manage your customer information, prints cheque and envelope to your customers, broadcasts email to your customers.

Customer Backup - When it comes to small and medium sized businesses, that are seeking a versatile, powerful and yet easy method to start and maintain a Customer Database nothing comes closer to Customer Backup!

Customer Manager Buddy - Manage customers and leads to increase sales and profits. It a complete system that is the application to track customer information such as contacts and customer notes.

Omni Customer Support - Omni Customer Support allows you to create a searchable knowledge base to improve customer support. Based on Search engine technology, it quickly finds the most relevant issue saving time and keeping your customers happy.

Amphis - Customer - Amphis - Customer is a customer database that makes it easier to generate quotes and invoices, manage your email, keep track of who owes you money, send reminders, store correspondence and sales history and get organized. 30+ customizable fields.

Shareware Connection periodically updates pricing and software information of 'GoToAssist (Customer)' from company source 'Citrix' , so some information may be slightly out-of-date. You should confirm all information before relying on it. Software piracy is theft,  Using 'GoToAssist (Customer)' crack, password, serial numbers, registration codes, key generators is illegal and prevent future development of GoToAssist (Customer).

New Reviews

SeaMonkey, Portable Edition - Using the Internet has become a necessity for a majority of people, including those who do not use a PC regularly. To browse web, stream video or download online content, people often resort to using various third party apps. For example, using ...

WWPass BlackBook and Personal Secure Storage - With time, PC security is turning out to be more complex and tedious matter. You can no longer rely on security apps but ensuring privacy of data is also important. While many password manager apps offer secure data encryption options, losing the ...

RawTherapee - There are so many image editors out there but when it comes to powerful and versatile RAW file editors, the choices are somewhat limited. With Adobe switching to Cloud-based subscriptions for most of its apps, semiprofessional users including ...

NovaBench - PC performance benchmarking is something that may not interest average users much but tech savvy lot resort to such apps to find out prowess and capability of their laptops and desktops. While there are quite a few PC benchmarking apps in market, ...

CleanMyDrive - PC experts unanimously agree that using Macs tend to be a smoother and faster experience than running Windows based PCs but the Apple laptops and desktops also need maintenance and performance tweaking, occasionally. Regular web browsing, ...

Norton Identity Safe - Symantec has been one of the most popular and major players in computer security solution for years. Its cutting edge system security products usually come with data security features. However, with its Identity Safe, the company has given users ...

Spotflux - Browsing the internet is a common activity among PC users nowadays and it is required for work and personal purposes almost on a daily basis. However, with malware invasion on rise and hackers on prowl, web browsing and download safety has become ...

SeaTools for Windows - Among all the hardware components used in a desktop or laptop, the hard disk is a prime one. In the hard disk is not in good shape, even a PC with powerful CPU and lots of RAM will malfunction or run sluggishly. Hard disk failure can lead to data ...

Potatoshare Systemnanny - People use PCs for various needs nowadays. A computer is not used to run office productivity or accounting software alone anymore. It is also used for tasks like web browsing, media playback, file conversion, and myriad related needs. After ...

DriveHQ Online Backup Enterprise Edition - For individual users as well as organizations, taking backup of data is vital nowadays. You really cannot count on the PC hard drive solely to store your data forever in a secure manner, as it is! Backup software is a prerequisite and choosing ...




New Downloads

APUS Launcher

APUS Launcher is worlds
smallest & fastest Android
Launcher. It can boost phone
faster, manage apps,
customize, ...

OAB Dart

Applikationen giver OAB
spillere mulighed for at se
kommende kampe, indberette
resultater, se stillinger og
meget ...

Food games app

You can play in selling food
by reservation.You will move
to the next level if you
prepare the cooking food
exactly with ...

Duck Bow Hunt

Duck Bow Hunt is a classic
arcade duck shooting game
using a bow and arrows. The
goal of the game is to shoot
the ducks ...

Nasty Balloon

The red balloon has gone
nasty! It is now on an
exciting and endless
adventure. It is very amateur
and is enjoying ...

Are you clairvoyant?

Extra Sensory Perception (ESP)
is the type of perceptions for
which there is as yet no
scientifically proven
evidence, ...

Cafe & Puzzles

Cafe & Puzzles is an addictive
little game packed with
puzzles, strategies, and
actions. Start from a corner
cafe with ...

Ettalong Beach Tourist
Resort

The Ettalong Beach Tourist
Resort App provides valuable
information on Accommodation,
Local Markets, Cinema
showings, ...

Dancepop Music

A delightful and unique
matching game with a twist on
the classic matching and
marble-popping styles. Just
listen to the ...

Pic this Word - picture
search

Crossword, photo spot, word
search, puzzle and word
guessing in one single
package! An innovative WORD
SEARCH game you ...

Dungeon Nightmares

Dungeon Nightmares II has been
announced on Steam Greenlight!
Please take your time to VOTE
"YES" if you want to see ...

SSC CGL ANTONYMS

This App is designed for
helping aspirants of SSC CGL
Tier-1 and SSC CGL Tier-2
Exam. This app contains
important Antonym ...