Freeware Downloads for "Peregrine Systems Service Desk"

Related: Peregrine Systems Service Center - Jet Service Desk - Manage Service Desk - Manage Service Desk Plus Crak - Manage Engine Service Desk Plus Msp

ChangeGear Express - Service Desk Edition is an easy-to-use and simple-to-deploy change and incident management solution. ChangeGear's workflow is based on IT Infrastructure Library (ITIL) out of the box to reinforce best practices in your IT process. ChangeGear routes each Request for Change (RFC) through its entire lifecycle including: request, screen, authorize, implement, release, and review. Simplify your help desk with an incident management module that includes email ticket creation, a web-based Self-Service Portal, and automated assignments and notifications.

iKode Service Desk X is an easy to use and web based customer service software and service management software. It streamlines customer service communication with tickets, a knowledge and more. iKode Service Desk X can be used to resolve IT issues by ITSM work flows that keeps your company organized, efficient and provide excellent customer service!.

Lightweight Service Desk is a web based service desk application written in PHP and using a PostgreSQL database to handle incident, problem, change, release & configuration management for small to medium enterprises.
Lightweight Service Desk License - MIT License.

  • Platform: WinOther
  • Publisher: Lsd
  • Date:

Scriba Open Source Service Desk
Scriba Open Source Service Desk License - Open Software License 3.0 (OSL3.0).

Using the Service Desk™ App, cinema users can log and track support cases.

- Staff can register new support incidents
- Cinema team have visibility of all incidents relating to their site

.

  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
  • Publisher: Unique Digital Ltd
  • Date: 04-04-2014
  • Size: 3174 KB

A widget designed to allow users to monitor tickets raised on the PFIKS Service Desk.

The widget is made up of two parts:
1) An configuration app in which you enter your username and password for the PFIKS Service Desk and select which ticket view you wish to see.
2) The widget itself. To create a widget, you will need to drag an instance onto your devices home page.

========================
Instructions
========================
Please add PFIKS Service Desk Widget to your home screen with the outline steps below:
Method 1: Press Home button followed by Menu button.

Absolute Service is an Enterprise Service Management, Service Desk and Help Desk solution built around ITIL best practices. This application provides mobile access to both the SaaS and on-premise solutions provided by Absolute Software.

Manage Service Requests, Incidents, Problems, Changes and Deployment Tasks remotely. Communicate with customers and monitor SLA achievement all from your Android powered device. Use Absolute Service to improve customer service and provide visibility across the entire organization and process alignment within the business.

  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
  • Publisher: LiveTime Software
  • Date: 28-01-2015
  • Size: 847 KB

Operations Manager 2007 R2 Connectors provide Operations Manager 2007 R2 alert forwarding to remote systems, such as an Enterprise Management System (EMS) or a service desk system. After Operations Manager 2007 R2 forwards an alert to a remote system, that alert data is synchronized throughout the lifetime of the alert. The result of that data synchronization is a robust and seamless systems management environment. Such an environment enables cross-organization support processes to take advantage of the resources and strengths of formerly independent support groups.

Service Desk Lite is free ready to use service management software that enables you to manage Service contracts/AMC and customer complaint life cycle from complaint initiation, assignment to closure in a very simple way. For service oriented firms it is very essential to timely respond to customer complaints, Usually lot of paperwork needs to be done to manage service contracts and customer complaints. Service management is made simpler with Service Desk Lite. Service Desk Lite is useful for service firms to systematically manage Service Contracts and track customer complaint so that it never goes, unattended.

  • Platform: Tablets, Windows
  • Publisher: Spinsolite
  • Date: 01-10-2014
  • Size: 5219 KB

ServiceDesk Lite is free ready to use service management software that enables you to manage customer complaint life cycle from complaint initiation, assignment to closure in a very simple way.For service oriented firms it is very essential to timely respond to customer complaints, Usually lot of paperwork needs to be done to manage customer complaints.Service management is made simpler with Service Desk Lite.ServiceDesk Lite is useful for small service firms to systematically manage customer complaints so that it never goes, unattended.

  • Platform: Windows
  • Publisher: Spinso
  • Date: 22-08-2017
  • Size: 5970 KB

BEXPSD - the platform for Service Desk solutions development..

Web based Service Desk open source software designed to aid on the daily work of multidepartament tasks.
TCN ServiceDesk License - GNU General Public License (GPL).

Engine built on drupal and php for service management Help Desk, Service Desk, Technical Support, Shared Services Centers.
Possibility of creating queries and views, Possibility of creating operating rules, More than 150 languages, More than 1.400 themes, Ability to create ad hoc forms, Lets you add or remove fields, Incident Management, Request Management, Problem Management
Quaizer License - GNU General Public License version 2.0 (GPLv2).

  • Platform: Linux, Windows
  • Publisher: Quaizer
  • Date:
  • Size: 42382 KB

imaticus is an open source service desk - it includes incident and request management, and is web based
imaticus License - MIT License.

  • Platform: WinOther
  • Publisher: Imaticus
  • Date:

IT departments frequently operate with many different tools - service desk tools, asset management tools, software development tools, project management tools etc. mercury aims to consolidate these tools in to one to avoid data duplication.
mercury ITMS License - BSD License.

The i-net HelpDesk is the service management solution for SMEs. Suitable for internal support, an ITIL service desk or ticketing system for the external customer support.

This app is specifically designed for supporters during mobile use. They can thus be directly at the customer site and view and edit orders.


MAIN FUNCTIONS

- Log in as supporter or dispatcher
- Access to requests and inquiries according to configured permissions
- Display details of the requests, including the processing steps
- Answer requests by email
- Edit requests (e.

  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
  • Publisher: i-net software GmbH
  • Date: 08-07-2014
  • Size: 1536 KB

O Qualitor é um software completo para gerenciamento de atendimento, podendo ser utilizado em Service-desk ou Help-desk, SAC - Serviço de atendimento a clientes, CSC - Centro de serviços compartilhados ou Ouvidorias. Qualitor Mobile for Android é integrante do portfolio de produtos do Qualitor, com a notável vantagem da mobilidade.
Requer licença de uso para o software Qualitor.

Possui os seguintes recursos principais:

• Abertura de chamados por atendentes e solicitantes
• Acesso a chamados a serem atendidos pelos atendentes, como incidentes, solicitações de serviços e tarefas
• Acesso de solicitantes a seus chamados
• Visualização de dados de clientes, incluindo endereços mostrados em mapa
• Captura da localização geográfica dos atendentes (mostrada instantaneamente no Qualitor)
•...

ManageEngine ServiceDesk Plus On-Demand for Android offers mobile access for your technicians to access the tickets available on the web at http://ondemand.manageengine.com/service-desk/index.html .This Android App ensures that your technicians carry your IT servicedesk with them and service the end users faster and better.
Requester can also Add, View, Re-Open and Reply requests.

App Features:

* Create, Update, View IT help desk requests
* Filter requests based on criteria
* Assign, Pick Up or Merge requests
* Resolve, Notify users and Close requests
* Track time spent by adding Worklogs
* Add Notes to the requests
* Search for requests by subject, request Id, priority, requester & status.

  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
  • Publisher: ManageEngine
  • Date: 16-01-2014
  • Size: 2457 KB

Solinkit Connect allows SLI customers to easily contact the Solinkit HelpDesk, find our office, and also connect them to our mobile website. We are currently working on upgrading the app to integrate it in with our new service desk. Check back for upgrades and for information on how your business can have a SLI Connect app like this contact us today!.

  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
  • Publisher: solinkit
  • Date: 04-02-2014
  • Size: 228 KB

Mobile Service Desk app for BMC Remedy Service Desk
Service Desk Features:
----------------------------------
Create a new incident
Viewing the incidents and its details assigned to me, my groups and the incidents for which I am the customer
Updating the incident details like Summary, Notes, Priority
Adding and Updating the work info
Reassigning a ticket to members of current group
Moving an incidents to Next Stage
Resolving an incident

Approval functionality:
--------------------------------
Viewing the list of approval requests pending for my approval
Viewing the details of the approval requests
Approving or Rejecting an approval requests of all ITSM applications integrated with Approval Server like Change Management, Knowledge Management, Asset Purchase Requisition, Service Request...

  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
  • Publisher: Ashwinkumar
  • Date: 09-02-2014
  • Size: 978 KB

Peregrine Systems Service Desk: Freeware | All

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