Freeware Downloads for "Inbound Sample Call Flow"
- Voicent IVR Studio
- License: Freeware

Voicent IVR Studio is designed to deliver a high quality caller experience for any organization by simplifying business integration and increasing flexibility. IVR Studio ensures professional and interactive communication with your callers and quicker resolution of issues. Based on internet standard, Voicent IVR Studio is open and extensible, and it allows customers to integration with existing website and incorporate custom-developed Java classes, which enables independent developers to extend Voicent IVR solution to meet unique customer business needs.
- Platform: Windows
- Publisher: Voicent Communications, Inc
- Date: 01-10-2007
- Size: 273 KB
- CZ Call Log
- License: Freeware

CZ Call Log is a free powerful, full-featured treo phone call log analyzer which shows you all your call log statistics including: incoming count and duration, outgoing count and duration, miss count, month summary, month history, hours, days of week, days of month, Call In By Duration, Call Out By Duration and many more... Now It works with treo180, 270,300, 600 and 650. Key Features A free full log analysis enables CZ Call Log to show you the following phone usage statistics information: *Incoming Count and Duration, Outgoing Count and Duration, Miss Count *Month Summary (Incoming Count and Duration, Outgoing Count and Duration, Miss Count for month) *Month History (Incoming Count and Duration, Outgoing Count and Duration, Miss Count for echo month of year) *Days of Week (Incoming Count and Duration, Outgoing Count and...
- Platform: Palm
- Publisher: ConvertZone Software co.,ltd.
- Date: 05-08-2006
- Size: 34 KB
- Teleon Skype Gateway for Voice Modem
- License: Freeware

Teleon Skype Gateway for voice modem is a VoIP gateway driver for common voice modem card. Calls can be forwarded from PSTN to Skype remote user and vice versa, in fix transfer mode or free dial mode. Its freeware version has a duration limitation for each call. Features: 1) Automatic installation/uninstallation program helps you to install, uninstall and remove driver. 2) Call from Skype to PSTN and PBX: open a chat window in Skype, type "atd xx..x", then initiate Skype call. Call will be forwarded by Skype gateway card to PSTN or PBX number xx.
- Platform: Windows
- Publisher: Teleon Networks
- Date: 08-05-2006
- Size: 946 KB
- VBVoice
- License: Freeware

Pronexus VBVoice Interactive Voice Response (IVR) software is a powerful, rapid application development toolkit for IVR solutions. VBVoice enables the creation of feature-rich inbound and outbound IVR solutions including auto-attendants, automated payments, fax applications, notifications, polling and surveys, just to name a few. IVR applications built with VBVoice have been deployed in numerous industries from banking to government, healthcare, insurance and utilities. The VBVoice IVR toolkit integrates with Microsoft Visual Studio and combines an easy-to-use visual call flow environment with fully programmable controls and state-of-the art options that include speech recognition and text-to-speech.
- Platform: WinOther
- Publisher: Pronexus Inc.
- Date: 04-11-2012
- Size: 140001 KB
- CallButler Free for Skype
- License: Freeware

CallButler Free for Skype - automated telephone answering system CallButler can help your small business look larger and operate more efficiently by offering your customers a feature rich automated telephone answering system. With CallButler, now YOU can afford big business telephony features at small business prices.CallButler is designed with the time-constrained small business owner in mind and requires zero training. Your new telephone answering system can literally be up and running in less than 10 minutes.
- Platform: Windows
- Publisher: callbutler.com
- Date: 03-09-2009
- Size: 16179 KB
- VQManager
- License: Freeware

With comprehensive built-in and customized reports, it gives network administrators critical insights into bandwidth usage. ManageEngine VQManager is a powerful, web-based, 24x7 real-time QoS monitoring software for VoIP networks. VQManager can monitor any device or user-agent that supports SIP(RFC 3261) and RTP / RTCP (RFC 3550). VQManager aids troubleshooting VoIP calls for failures and quality deterioration. Once identified, alarms are generated by the system to notify administrators. Subsequently, administrators can drill down on the alarms in order to isolate the root cause.
- Platform: WinOther
- Publisher: download.adventnet.com
- Date: 24-6-2009
- Size: 30822 KB
- Asterisk GUI client Vio
- License: Freeware

This software suite is designed to extend the functionality of the Asterisk PBX through platform-independant web-client applications. Includes the VICIDIAL inbound/outbound call center application. The suite is scalable across multiple Asterisk servers.
Asterisk GUI client Vio License - GNU General Public License (GPL).
- Platform: WinOther
- Publisher: Asteriskguiclvi
- Date:
- Inbound Call center Profit Book
- License: Freeware

Inbound call center: Why and Why not? Every successful business reaches a point where they can no longer handle all of their customer requests or calls on their own. There are many reasons for the same. Some of them are: 1. Too many customers calling at the same time. 2. Customers calling at non-operational hours. 3. You are in an important business meeting. Now what are the options that you have as a business owner? 1. Have an answering machine or voice mail to greet your customers. 2. Hire more people in your office to attend inbound calls.
- Platform: WinOther
- Publisher: Business Process outsourcing Companies
- Date: 10-10-2012
- Size: 1 KB
- Call Center CRM
- License: Freeware

Voicent\'s Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to: Automatically track all customer interactions Inbound calls and SMS, outbound voice, text messaging or email campaigns--all activities are automatically saved to individual customer record. Automatically save and manage Customer Opt-Out and Contact Preferences Records customer opt-out selections for your auto dialing or predictive dialing campaigns; auto saves customer choices for preferred level of contact or mode of contact (phone, text, email, etc.
- Platform: Windows
- Publisher: Voicent Communications, Inc
- Date: 10-03-2013
- Size: 402 KB
- Toll Free Call Queuing
- License: Freeware

toll free queuing allows your call center or inbound application to be able to handle enormous amounts of inbound toll free or DID calls
Toll Free Call Queuing License - Academic Free License (AFL).
- Platform: WinOther
- Publisher: siptollfree.com
- Date:
- Call Alert!
- License: Freeware

You have no doubt wished you could be aware on who is calling without the need to pick up the phone and answer a call. Call Alert! enables your PC to recognize the caller without the need to answer. Call Alert! employs Caller ID service provided by your phone company, alerting you immediately when a new call arrives. Call Alert! notifies you of the call details unobtrusively by displaying a graphical tool-tip in the Windows taskbar, near the system clock. It will optionally play back a ring sound, which can be customized depending on who's calling.
- Platform: Windows
- Publisher: Pingram Marketing
- Date: 07-05-2004
- Size: 540 KB
- Clear Focus Call Centre
- License: Freeware

Product Features: Multi-User System - Setup as many individual users as you like, each with their own passwords. This enables you to keep track of which person took which call, run reports on individual users and allows users to personalise their preferences. Multiple Views - Use the predefined views to easily check the status of calls and keep track of your own calls. Reporting - The reports system can be used to keep track of your users and the amount of calls they are answering / closing. Additionally it can report on the amount of calls not closed within your chosen lead time.
- Platform: Windows
- Publisher: Bespoke Software Solutions Ltd
- Date: 10-07-2006
- Size: 2886 KB
- Smart Call Manager
- License: Freeware

Smart Call Manager for Symbian OS is an essential suite to handle incoming and outgoing calls, record and log every and each conversation, set up and use Answering Machine, create and classify your own short text messages (SMS) and audio messages to automate your calling activities (no built-in Dictaphone is required at all - sounds are recorded using built-in microphone) and more. Smart Call Manager is designed to improve your call handling productivity and effectiveness. Make the smartphone your all-in-one secretary and reply to incoming calls with single button! If you are on the business meeting and cannot accept a call immediately, you may accept and answer it by selecting from pre-recorded audio messages or text messages.
- Platform: Symbian
- Publisher: Eltima Software
- Date: 17-12-2007
- Size: 110 KB
- Sample SAT Essays
- License: Freeware

Sample SAT Essays that can help you study for the SAT Essay. Sample sat essays helps you learn good sat essay form through modeling. This is one of the key ways to learn anything including sat essay writing. When you see these sample sat essays you will learn the 5 characteristics of high-scoring sat essays through osmossis. You won't even realize you are learning from these sat essays..
- Platform: Windows
- Publisher: Sample Sat Essays
- Date: 03-09-2008
- Size: 1278 KB
- Cashflow Plan Free
- License: Freeware

For preparing detailed monthly cash flow projections for cash planning, business plans, fund raising etc. for 6 months ahead. Includes facilities for rolling forward projections and sensitivity analysis. For smaller businesses. Especially useful for businesses in tight cash positions. Helps management to plan cash requirements improve control over cashflows and conserve their cash resources. Five other versions also available.Based on user's assumptions, Cashflow Plan generates fully-integrated projections (P&Ls, cashflows, balance sheets, ratio analyses etc.
- Platform: Windows
- Publisher: PlanWare - Invest-Tech Limited
- Date: 24-6-2009
- Size: 2805 KB
- Call Alert
- License: Freeware

Call Alert! - Free Caller ID software for your modem with Talking Call Alert and Call Block You have no doubt wished you could be aware on who is calling without the need to pick up the phone and answer a call.Call Alert! enables your PC to recognize the caller without the need to answer. Call Alert! employs Caller ID service provided by your phone company, alerting you immediately when a new call arrives. Call Alert! notifies you of the call details unobtrusively by displaying a graphical tool-tip in the Windows taskbar, near the system clock.
- Platform: WinOther
- Publisher: ivrsoft.com
- Date: 26-6-2009
- Size: 540 KB
- Speap Call
- License: Freeware

With Speap Call you will be able to initiate international cheap phone calls to nearly all countries worldwide right from your desktop using the call-back mechanisms of Speap. While Speap offers more different ways to make cheap international phone calls (for example call-through, Speap To URL, ...), this is the easiest method for you to use on your desktop computer. After installing Speap Call you have to register on Speap (if you do not already have an account) and afterwards enter your access codes into the settings of Speap Call.
- Platform: Windows
- Publisher: Speap Net
- Date: 05-10-2011
- Size: 8802 KB
- Skype Call Recorder
- License: Freeware

Free Skype Call Recorder. This program is distributed absolutely free and has no functional limitations. It is the program must have for everybody who is using Skype to make business calls, especially if you are a SOHO. Making call could cost nothing to you, but the information and conversation itself could be invaluable for you, your business and your reputation. Recording calls is simple step to be on a safe side.
Skype Call Recorder seats in a system tray and automatically starts recording when you making or answering a call.
- Platform: Windows
- Publisher: Skype Call Recording
- Date: 19-06-2011
- Size: 1422 KB
- Visual Rapport Desktop Console and Call Accounting 2.03 B3
- License: Freeware

Visual Rapport is an intuitive integrated visual communication console that provides real time employee telephone status, instant messaging, email, screen pop, call logging and file transfer all under one roof.
Visual Rapport boasts a very dynamic interface that puts your communication information right at your fingertips. Discover how your business can benefit from these exciting new communication tools. The full professional version boasts:
Unified Messaging Console,
Screen Pop into virtually any Application,
Integrated Instant Messaging,
Automated Call Handling,
Email Integration,
Instant File Transfer,
Personalized Statuses,
Call Logging,
Call Accounting Integration with Revolution Web Call Accounting, SHADOW and TELECOST,
Works with virtually all phone systems that are...
- Platform: Windows
- Publisher: Resource Software International Ltd. (RSI)
- Date: 16-03-2011
- Size: 2750 KB
- Ventrilo Server Call Of Duty Screensaver
- License: Freeware

Ventrilo Servers screensaver with Call Of duty 4 images. Ventrilo Server Hosting - Rent Ventrilo Servers - Instant Setup!. Move your Ventrilo server to us and receive a free month. Instant setup. We offer affordable and reliable servers in 25 different countries worldwide..
- Platform: Windows
- Publisher: Ventrilo Servers
- Date: 15-03-2011
- Size: 2251 KB
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