Freeware Downloads for "Customer Service Issues Database"

Our Customer Service Management Software is a Microsoft® Access® based database application design for customer service work order management. If your business involves installation, maintenance and service of equipment, then this database software may be perfect for you. This software will help you manage customer calls, create the customer service case, recording all the case activities, bill per service, parts and material bill, warranty bills and payment records. It also will come with the customer's information management feature which will help you record all your customer information.

FirstCry Customer Service App is first of its kind in the ecommerce domain. The app helps customers to:
- Raise issues around our product or service
- Track the responses from the our care team
- Check the status of the orders placed with us
- Receive call from our care team and much more.

  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
  • Publisher: FirstCry.com
  • Date: 21-01-2015
  • Size: 1024 KB

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users to submit support requests (trouble tickets) from anywhere, anytime using just a browser.

  • Platform: Linux, Windows
  • Publisher: AdventNet Inc
  • Date: 05-11-2007
  • Size: 32060 KB

Helprace is a cloud-based web application that allows your business to reach new heights in customer service. Helprace features a help desk that's integrated with a customer-centric community and knowledge base. The help desk is packed with innovative features such as canned replies and ticket routing to streamline productivity. Once your team gets bigger, you can collaborate using private notes and and track how well your team is performing with SLA (service level agreements). The community allows you to understand your customers every step of the way.

  • Platform: Not Applicable
  • Publisher: Helprace
  • Date: 06-09-2015

So you have visitors arrive to your site, it is an outstanding start, having them develop into shoppers is the goal which LiveHelnow tools help you achieve. These are hectic times and guests visiting your website crave to acquire knowledge instantly and efficiently. With Live Chat Tool utilized on a website the difficulty is solved as visitors may now reach out for assistance, initiate a chat conversation with website agent and promptly find help they are requiring. Website comes alive with chat, responses to customers' questions are sent without delay by website operators, guests are happy and company is happy too.

  • Platform: Mac, Windows
  • Publisher: LiveHelpNow, Inc
  • Date: 28-09-2009
  • Size: 1915 KB

New app puts Falcon Customer Service at Operators’ fingertips: Falcon Customer Service has launched a new app for mobile and tablet users: The Falcon Customer Service app puts global resources at users’ fingertips, and offers instant touch-call features for its AOG Hotlines, Technical Center, Spares, Field Service, and more.
The app is compatible with the iPhone®, iPad® and Android™ phones and tablets. Development for use with Windows® phones and tablets is currently in progress. The team responsible for development of the app plans to update it regularly and continually enhance its content and capabilities.

  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
  • Publisher: Dassault Falconjet Corp.
  • Date: 29-05-2014
  • Size: 10240 KB

LiveChat is an easy to use yet powerful live chat and help desk software for customer service and online sales. It opens up a direct communication channel so you can respond to customers\' questions and concerns quicker, right from the website. You can also identify and engage with the best prospects and regular customers as they come by. With LiveChat, you know which page your customer is currently viewing. Using this information, you can personalize each chat session and provide more information about products.

  • Platform: Android
  • Publisher: LiveChat
  • Date: 24-05-2017
  • Size: 4000 KB

This is a Access 2010 web-based Customer Service Management Software. It designs for customer service work order management. If your business involves installation, maintenance and service of equipment this database software may be perfect for you. This software helps you from 4 different angles: service case management, knowledge base management, customer management and service time tracking. The key features of this aoftware are: •Generate and manage the master work order (cases) list, provide activities cases list and real time cases dashboard.

Iconcool Customer Data Manager is a professional customer data management application. It can help you manage and maintain your ever-increasing customer data easily. And it can import your order data into database from well-known ordering systems such as ShareIt, RegSoft, PayPal, RegNow, Iportis, Fastspring, BMTmicro, Nstar Solutions in current market. In addition, IconCool Customer Data Manager let you search any customer data you need easily. And all search results will be auto-sorted by your search field.

iKode Service Desk X is an easy to use and web based customer service software and service management software. It streamlines customer service communication with tickets, a knowledge and more. iKode Service Desk X can be used to resolve IT issues by ITSM work flows that keeps your company organized, efficient and provide excellent customer service!.

WeLive is an open-source, simple-using, advanced, professional Web Online Support (Online Customer Service). An Online Support base on PHP + MySQL + Ajax technology; Installed in user's server or virtual host....

  • Platform: WinOther
  • Publisher: bluedream8
  • Date:
  • Size: 204 KB

Fort Lauderdale neighbors can use Lauderserv to contact customer service and get the latest City news. Lauderserv allows neighbors to submit and track service requests for issues including street light outages, potholes and sanitation pick up. Neighbors can also use the app to call the 24-hour Customer Service Center, get current beach conditions and monitor the City’s social media accounts..

This is the productivity CRM APP in the MARKET. Featured on Amazon AppStore as Free App Of The Day. Has many features such as client, sales, lessons, order, contract and event management, customer service to save time for extremely busy business professionals. Works perfectly fine on both tablets and phones. NO Internet, NO Data Plan, NO Mobile network needed for using the app.
Email support@siyamiapps.com for questions!
Less Typing and More Tapping offers immediate boost in productivity. Possibilities are unlimited when you create the templates to match your business needs.

  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
  • Publisher: Siyami Apps, LLC
  • Date: 31-12-2014
  • Size: 1433 KB

SmartHub provides utility and telecommunications customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from their local utility or telecommunications company.

Additional Features:

Bill & Pay -
Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device.

Daffodil CRM is an open source customer relationship management software that enables seamless coordination between sales, marketing, customer service, field support and other functions that handle customer contact for an enterprise. Daffodil CRM possesses a set of useful features like search option, import facility, task pop up, integrated email campaigns, customizable views, powerful filtering and automatic mail attachment facility which would help businesses manage leads. With this CRM solution, one can automate everyday tasks, catch mission-critical & time-sensitive issues.

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites..

  • Platform: Windows
  • Publisher: Bravestorm, LLC
  • Date: 25-07-2006
  • Size: 4627 KB

Querybot is an interactive FAQ/Knowledgebase system that be answering your customers' questions in less than an hour. Querybot acts as your 24 by 7 customer service front line. It instantly answers repetitive questions, while forwarding unresolved issues to you by email. The system records all questions asked and gives you detailed usage statistics so you know exactly what your customers are asking. The system is designed to improve over time as new customer questions are recorded and resolved. Querybot requires absolutely no programming, software installation or working with scripts.

  • Platform: Misc Scripts
  • Publisher: querybot.com
  • Date: 27-01-2011

Database system for a PC repair company. Manage Clients, Invoices, Quotes, Service Tags, Calendar, Tasks.
Computer Service Company Database License - Open Software License 3.0 (OSL3.0).

  • Platform: Linux, Unix, Windows
  • Publisher: Solohelp
  • Date:
  • Size: 9776 KB

RealMetrics performs over 110,000 tests per day against real accounts established with VPS hosting providers to publish objective reports daily. Review the reliability, speed, and customers service performance of the top VPS hosting providers..

Our Mission is to Become An Industry Leader Provider of Unique, High Quality and Technologically Advanced Green Energy Solutions While Providing Excellent Customer Service.

Alternative and renewable energy is the greatest challenge of the 21 st century. Like electricity a century ago, renewable energy is a foundation for economic growth, job creation, global competitiveness, and a better way of solving critical environmental issues. It is enabling entire new industries and unlocking vast new possibilities for existing ones.

  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
  • Publisher: Kwagu LLC
  • Date: 03-02-2015
  • Size: 2457 KB

Customer Service Issues Database: Freeware | All

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