Freeware Downloads for "Customer Service Calls"
- Customer Service Management Software
- License: Freeware

Our Customer Service Management Software is a Microsoft® Access® based database application design for customer service work order management. If your business involves installation, maintenance and service of equipment, then this database software may be perfect for you. This software will help you manage customer calls, create the customer service case, recording all the case activities, bill per service, parts and material bill, warranty bills and payment records. It also will come with the customer's information management feature which will help you record all your customer information.
- Platform: Windows
- Publisher: Business Database Builder
- Date: 25-03-2011
- Size: 90 KB
- ManageEngine SupportCenter Plus
- License: Freeware

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users to submit support requests (trouble tickets) from anywhere, anytime using just a browser.
- Platform: Linux, Windows
- Publisher: AdventNet Inc
- Date: 05-11-2007
- Size: 32060 KB
- LiveHelpNow
- License: Freeware

So you have visitors arrive to your site, it is an outstanding start, having them develop into shoppers is the goal which LiveHelnow tools help you achieve. These are hectic times and guests visiting your website crave to acquire knowledge instantly and efficiently. With Live Chat Tool utilized on a website the difficulty is solved as visitors may now reach out for assistance, initiate a chat conversation with website agent and promptly find help they are requiring. Website comes alive with chat, responses to customers' questions are sent without delay by website operators, guests are happy and company is happy too.
- Platform: Mac, Windows
- Publisher: LiveHelpNow, Inc
- Date: 28-09-2009
- Size: 1915 KB
- Helprace
- License: Freeware

Helprace is a cloud-based web application that allows your business to reach new heights in customer service. Helprace features a help desk that's integrated with a customer-centric community and knowledge base. The help desk is packed with innovative features such as canned replies and ticket routing to streamline productivity. Once your team gets bigger, you can collaborate using private notes and and track how well your team is performing with SLA (service level agreements). The community allows you to understand your customers every step of the way.
- Platform: Not Applicable
- Publisher: Helprace
- Date: 06-09-2015
- Firstcry Customer Service
- License: Freeware

FirstCry Customer Service App is first of its kind in the ecommerce domain. The app helps customers to:
- Raise issues around our product or service
- Track the responses from the our care team
- Check the status of the orders placed with us
- Receive call from our care team and much more.
- Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
- Publisher: FirstCry.com
- Date: 21-01-2015
- Size: 1024 KB
- Falcon Customer Service
- License: Freeware

New app puts Falcon Customer Service at Operators’ fingertips: Falcon Customer Service has launched a new app for mobile and tablet users: The Falcon Customer Service app puts global resources at users’ fingertips, and offers instant touch-call features for its AOG Hotlines, Technical Center, Spares, Field Service, and more.
The app is compatible with the iPhone®, iPad® and Android™ phones and tablets. Development for use with Windows® phones and tablets is currently in progress. The team responsible for development of the app plans to update it regularly and continually enhance its content and capabilities.
- Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
- Publisher: Dassault Falconjet Corp.
- Date: 29-05-2014
- Size: 10240 KB
- LiveChat
- License: Freeware

LiveChat is an easy to use yet powerful live chat and help desk software for customer service and online sales. It opens up a direct communication channel so you can respond to customers\' questions and concerns quicker, right from the website. You can also identify and engage with the best prospects and regular customers as they come by. With LiveChat, you know which page your customer is currently viewing. Using this information, you can personalize each chat session and provide more information about products.
- Platform: Android
- Publisher: LiveChat
- Date: 24-05-2017
- Size: 4000 KB
- Service Management Software
- License: Freeware

Manage your service and repair including work orders, service scheduling, service calls, preventative maintenance, and customer contact information. Service Management Software is the ideal free solution for any service oriented business. Web-based interface using php and mysql, can be setup as part of your web site so it can be accessed from anywhere. Help create service efficiencies, increase service quality, and streamline your service operations..
- Platform: PHP, Scripts
- Publisher: SM Phil
- Date: 09-06-2011
- Viovo Messenger
- License: Freeware

Viovo Messenger - Make free Video calls from PC 2 PC With Viovo Windows Messenger you will be able to make FREE calls PC-to-PC, PC-to-Mobile anywhere. It's simple and easy to use Messenger that will allow you to make free calls to your family and friends around the world from your PC. Viovo Technology - Home. Viovo Technology - Live Talk, Live chat, live help, and live support for online sales and customer service, Wireless VoIP and Instant Messenger.
- Platform: WinOther
- Publisher: viovo.com
- Date: 01-10-2009
- Size: 1024 KB
- Dutch Way Cleaning Company Orchestrator
- License: Freeware

The Dutch Way Cleaning Company Orchestrator is an easy to use customer, supplier, subcontractor, employee, billing, scheduling, and time tracking management solution, specifically build for cleaning, plumbing, and service calls.
Dutch Way Cleaning Company Orchestrator License - GNU General Public License (GPL).
- Platform: WinOther
- Publisher: Cleaningcompany
- Date:
- WeLive Online Support
- License: Freeware

WeLive is an open-source, simple-using, advanced, professional Web Online Support (Online Customer Service). An Online Support base on PHP + MySQL + Ajax technology; Installed in user's server or virtual host....
- Platform: WinOther
- Publisher: bluedream8
- Date:
- Size: 204 KB
- Jacada Mobile Agent
- License: Freeware

Jacada Mobile Agent (JMA) simplifies and accelerates customer service to users of smart phones and mobile devices by providing visual IVR self service flows that result in a substantially reduced number of calls to the call center.
This Android application is to be used in conjunction with the Jacada Interaction Server to execute your customer service flows. To learn more, please visit http://www.jacada.com/products/jacada-mobile-agent-jma.
Jacada Mobile Agent (JMA) includes the Interaction Designer, a graphical design environment to build your customer service interactions “through clicks, not code”.
- Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
- Publisher: Jacada Mobile
- Date: 16-11-2014
- Size: 648 KB
- Boldchat Operator Client .NET
- License: Freeware

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites..
- Platform: Windows
- Publisher: Bravestorm, LLC
- Date: 25-07-2006
- Size: 4627 KB
- Web-based CSM Software
- License: Freeware

This is a Access 2010 web-based Customer Service Management Software. It designs for customer service work order management. If your business involves installation, maintenance and service of equipment this database software may be perfect for you. This software helps you from 4 different angles: service case management, knowledge base management, customer management and service time tracking. The key features of this aoftware are: •Generate and manage the master work order (cases) list, provide activities cases list and real time cases dashboard.
- Platform: Windows
- Publisher: Business Database Builder
- Date: 08-06-2012
- Size: 90 KB
- iKode Service Desk X
- License: Freeware

iKode Service Desk X is an easy to use and web based customer service software and service management software. It streamlines customer service communication with tickets, a knowledge and more. iKode Service Desk X can be used to resolve IT issues by ITSM work flows that keeps your company organized, efficient and provide excellent customer service!.
- Platform: WinOther
- Publisher: service-management-software.org
- Date: 22-10-2012
- Size: 2962 KB
- RealMetrics Client - VPS Hosting
- License: Freeware

RealMetrics performs over 110,000 tests per day against real accounts established with VPS hosting providers to publish objective reports daily. Review the reliability, speed, and customers service performance of the top VPS hosting providers..
- Platform: Windows
- Publisher: realmetrics.com
- Date:
- Size: 4055 KB
- Johnstone Supply HVACR
- License: Freeware

Johnstone Supply is the leading cooperative wholesale distributor providing brand name products, expert technical knowledge and superior customer service to the HVAC/R industry. With over 370 locally owned and operated stores nationwide, supported by five regional distribution centers, we provide the parts, supplies and equipment needed to get the job done.
The Johnstone mobile app is the source for HVAC/R products. Johnstone Supply delivers cutting edge functionality like access to real-time pricing & availability, saving products to lists for easy ordering, access to all your past orders, industry leading search functionality including search filters that allow you to quickly dive deeper into your results by selecting brands and different attributes of our products, and the ability to search within certain categories.
- Platform: Android 3.x, Android 4.4, Android 4.x
- Publisher: Johnstone Supply, Inc.
- Date: 22-04-2014
- Size: 1228 KB
- Customer Events Records CRM-L
- License: Freeware

This is the productivity CRM APP in the MARKET. Featured on Amazon AppStore as Free App Of The Day. Has many features such as client, sales, lessons, order, contract and event management, customer service to save time for extremely busy business professionals. Works perfectly fine on both tablets and phones. NO Internet, NO Data Plan, NO Mobile network needed for using the app.
Email support@siyamiapps.com for questions!
Less Typing and More Tapping offers immediate boost in productivity. Possibilities are unlimited when you create the templates to match your business needs.
- Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
- Publisher: Siyami Apps, LLC
- Date: 31-12-2014
- Size: 1433 KB
- Daffodil CRM
- License: Freeware

Daffodil CRM is an open source customer relationship management software that enables seamless coordination between sales, marketing, customer service, field support and other functions that handle customer contact for an enterprise. Daffodil CRM possesses a set of useful features like search option, import facility, task pop up, integrated email campaigns, customizable views, powerful filtering and automatic mail attachment facility which would help businesses manage leads. With this CRM solution, one can automate everyday tasks, catch mission-critical & time-sensitive issues.
- Platform: Linux, MS-DOS, Unix, Windows
- Publisher: Daffodil Software Ltd.
- Date: 18-03-2005
- Size: 4497 KB
- SmarterStats
- License: Freeware

Improve your web site through extensive statistic reporting. FREE version includes visitor tracking, geographics, and over 135 reports! Works through a web browser so you can get your web site statistics from anywhere! Log analyzer for IIS, Apache and more. SmarterStats can process logs locally or through FTP at regular intervals. FREE version has no time limit constraints. Runs on Windows XP (Home or Pro), Windows 2000, or Windows 2003! SmarterStats is the perfect tool for marketing and advertising looking to get the most out of their web site.
- Platform: Windows
- Publisher: SmarterTools Inc.
- Date: 14-10-2009
- Size: 36106 KB
Customer Service Calls: Freeware | All









