Freeware Downloads for "Cts Help Desk"

Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management. Key advantages: - Source code available for purchase - Easily deployed and configured - Extremely short training period enabling seamless introduction of new support staff - Flexible licensing models Key benefits: - Fully functional web based help desk, commercially free for 1 named user - Reports and clear user-friendly interface - Incorporate proven Incident...

  • Platform: Windows
  • Publisher: Polar
  • Date: 19-02-2007
  • Size: 9722 KB

Whether you are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Free Help desk will ensure you deliver professional levels or service through timely management and high levels of feedback. Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it's a robust and intuitive help desk that will improve your levels of service simply by working with it.

  • Platform: Windows
  • Publisher: Neustro
  • Date: 29-06-2011
  • Size: 219618 KB

This free software is used to quickly log trouble ticket calls. It is designed to be used as a call center but also could easily be used as a help desk ?help desk?application. The software has three primary functions, input new support calls, enter resolutions to existing support calls, organize and access old help desk calls threw the built in knowledge base or archives. Installation is fast and does not require any code modification. The call center software allows you to choose from ether a M.

Liberum Help Desk is the complete help desk solution for small to medium sized businesses and organizations. This software provides a simple, easy to use web interface for managing and tracking technical support problems..

Help Desk Reloaded Free MySql PHP help desk software is multi-platform compatible. Help Desk Reloaded is a 100% free web based Help Desk Customer Support System. Users can quickly log help desk tickets, and Customer Support HelpDesk representatives can track calls, assign priorities, etc etc. Help Desk Reloaded Requires VERY LITTLE knowledge of MySQL. Our Help Desk Installation Software creates the necessary tables and fields in the MySQL database, setup is almost 100% automated. We also offer a free online demo of our help desk software, as well as help desk screen shots.

Help Desk Software for Free. This software is a great for small to medium size information technology department. Based on PHP and using MySQL, features an easy installation wizard..

  • Platform: PHP, Scripts
  • Publisher: Mike Smith
  • Date: 25-11-2011

Help desk software is vital to the success of your help desk and customer support staff. Tracking and responding to help desk calls is faster and more efficient when using well designed help desk software. The design of this software comes from many years of help desk experience working in a help desk environment. All the basic tools for running a successful help desk are included in this help desk software package..

  • Platform: PHP, Scripts
  • Publisher: Joe J.
  • Date: 03-11-2011

No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Microsoft Windows Server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration. Free Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion - LDAP / Active Directory Synchronization - Knowledge-base Management - Two-Way E-Mail Correspondence - Service Level Agreement (SLA) Alerts - Reporting Included Free Help Desk Software Integration: - iPhone App -...

Web Help Desk is surprisingly affordable, incredibly easy to use IT help desk software with Web-based ticketing, change management, IT asset management, knowledge base, and more! SolarWinds\' helpdesk software streamlines the help desk ticket process from request to resolution, manages and tracks the full lifecycle of hardware and software assets, supports self-resolution of issues with a searchable knowledge base and is incredibly affordable. SolarWinds Web Help Desk improves ticket resolution by: Automatically generating tickets.

  • Platform: Windows
  • Publisher: SolarWinds
  • Date: 21-05-2013
  • Size: 262552 KB

Inventory Manager is a FREE Help Desk and network management program for Windows 95/98/2000/ME/NT. Managing a network involves keeping track of hardware, dealing with faults and users queries, liaising with equipment and service vendors, installing and maintaining software and reporting on the status of the network. Network Inventory Manager Lite is designed to help you do just that..

Free CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound emails, help desk tickets, and website analytics. Increase sales and reduce support costs. Easy to setup. Easy to use..

  • Platform: Windows
  • Publisher: Bravestorm, LLC
  • Date: 20-10-2004
  • Size: 3693 KB

versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing...

  • Platform: Windows
  • Publisher: VersaDev
  • Date: 26-07-2006
  • Size: 7483 KB

JiJiTechnologies Password Reset is a web based password reset management system that allows users to reset their password. It provides the ability to delegate password management to the help desk. JiJiTechnologies Password Reset Service can help your organization to reduce costs, improve security, and increase productivity.
 
 Features:
 1. Overcomes the vulnerability in Self service password reset which relies solely on answers to personal questions.
 2. Supports Password Reset/Unlock account/Change Password through web with/without help desk.

This free call center help desk like application is designed to allow the tracking of support calls in an information technology or non-technology department. The call center supports a wide rang of features, including a knowledgebase, and ticket status. The software uses ether an M.S. Access backend or MySQL backend, and is very easy to install. No coding knowledge is required..

  • Platform: Asp, Scripts
  • Publisher: aspcallcenter
  • Date: 23-06-2011

This script queues customer inquiries and forwards each ticket via email to the operator that first claims ownership over it. A solution for service agents that do not have a permanent connection to the Internet or prefer corresponding with customers using an email program rather than a web-based help desk..

Help Desk Revolutions is a new free php help desk software. The help desk features an easy installation wizard so that you do not have to be an expert programmer in order to setup the software. The help desk features email notification, task prioritization, reporting, billable hours and many other features..

  • Platform: PHP, Scripts
  • Publisher: Hemms
  • Date: 06-06-2011

HelpDesk software is shared by all members of a support area. The most important being first point of contact for the helpdesk; (the staff that receive job requests for later resolution), where accuracy and appropriate decision making must be quick and efficient. Helpdesk software generally provides a common database that is used by support staff to provide professional and prompt service. Information can be collected, shared and used to assist in the resolution of support issues. In 2002 we introduced ServiceLog, a multi-user help desk program that was originally a custom application developed for a local company.

Spiceworks is free network management software and help desk software designed for networks with up to 1,000 devices. It combines in-app purchashing, RFQ (request for quote), help desk software, network inventory, network monitoring, IT reporting, network configuration management, built-in TFTP server, SNMP v3 management, Active Directory management, Green IT support, SQL server monitoring, warranty renewal tracking, UPS power management, cloud services tracking, and IT community into one easy-to-use application.

  • Platform: WinOther
  • Publisher: Spiceworks Inc.
  • Date: 10-06-2012
  • Size: 29686 KB

SysAid Help Desk Software is a dynamic and highly intuitive software solution for small to medium-sized organizations. SysAid Help Desk provides extensive Helpdesk, Asset Management, Monitoring, Reports and Analysis, Live Chat, IT Benchmarking, Calendar and Knowledgebase applications in a simple yet attractive and easy-to-use package. SysAid Help Desk comes with standardized templates to help you get started right away and fully customizable options to meet your day-to-day IT needs. SysAid manages system vitals by automatically scanning, listing and monitoring your organization's network (SNMP devices, hardware, software and change history) and raising early warning alerts (email, SMS).

  • Platform: WinOther
  • Publisher: SysAid
  • Date: 05-05-2012
  • Size: 84378 KB

SysAid homepage is a dynamic and highly intuitive free software solution for small to medium-sized organizations. It provides extensive Help Desk, Asset Management, Monitoring, Reports & Analysis, Knowledge Base, Live Chat, Password Services, IT Benchmarking, and Calendar applications in a simple, attractive and easy-to-use package. A free mobile application allows you manage your help desk and assets from your iPhone, BlackBerry, Android, and Windows Phone 7. The software comes with standardized templates to help you get started right away and fully customizable options to meet your day-to-day IT needs.

Cts Help Desk: Freeware | All

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