Freeware Downloads for "Call Centre Call Flow Guide"

Related: Call Centre Flow - Call Centre Flow Chart - Call Centre Flow Chart Design - Call Centre Flow Chart Diagram - Call Centre Flow Chart Examples

Product Features: Multi-User System - Setup as many individual users as you like, each with their own passwords. This enables you to keep track of which person took which call, run reports on individual users and allows users to personalise their preferences. Multiple Views - Use the predefined views to easily check the status of calls and keep track of your own calls. Reporting - The reports system can be used to keep track of your users and the amount of calls they are answering / closing. Additionally it can report on the amount of calls not closed within your chosen lead time.

Venux Connect is a communication tool designed to provide secure communication for you and your contacts through video call, audio call, and chat. The application simplifies the process of securely sharing files and screen sharing. You can easily manage your business or keep in touch with your contacts. Venux Connect features the Group Video Calls, Group Screen Sharing, and Digital Contract Signing Add-ons. Venux Connect doesn\'t use personal Information. A personal PIN is assigned as an identification code to provide you with maximum security and prevent storing personal information.

  • Platform: Windows
  • Publisher: Venux
  • Date: 29-06-2015
  • Size: 34366 KB

Securely communicate with your Venux contacts with video call, audio call, and chat. You can finally stop worrying about someone eavesdropping on your private conversations. Build connections with your Venux contacts by adding their unique PIN. Share your favorite photos, videos, bookmarks, links, and much more regardless of where they are stored. You can easily manage your business or keep in touch with your contacts. Venux Connect features the Group Video Calls, Group Screen Sharing, Remote Desktop and many more Add-ons.

  • Platform: Windows
  • Publisher: Venux
  • Date: 21-10-2015
  • Size: 32429 KB

ccglue is a complementary tool to cscope and ctags. The tool builds a cross-reference symbol database from cscope [and ctags] databases that can be used to display dependency-graphs (aka call-trees, code flow). Visualization can be done with the Vim CCTree plugin (http://www.vim.org/scripts/script.php?script_id=2368), or the built-in stand-alone command-line tracer..

The most advanced Open Source shopping cart. Sell products, services, events and subscriptions all bundled with e-Marketing, SMS-Marketing and management reports. Its powerful, efficient and easy to use delivering many high end features. In the backend, take advantage of many powerful features like advanced reporting, drop shipping and call center functionality. Stay close to your customers with built in e-Marketing and SMS-Marketing. There are a huge number of features. Too many to list here! In the backend, take advantage of many powerful features like advanced reports with extended key metrics including inventory management, sales auditing, and bookings analysis.

  • Platform: BEOS, Linux, Mac, Netware, Unix, Windows
  • Publisher: Superb-west
  • Date:
  • Size: 16783 KB

Check out our new product Call Control Home for your landline phone on Kickstarter! http://kck.st/16qAreo

Community powered call and text message blocking.

Call Control is full featured, super easy to use and is trusted by more than 5M users to block unwanted calls and texts. With Call Control - your phone only rings when you want it to.

Features:
- Automatically blocks thousands of active spam callers reported by the community.
- Community Blacklist stops telemarketers, debt collectors and other spam calls before they bother you.

  • Platform: Android, Windows
  • Publisher: Kedlin Company
  • Date:
  • Size: 1740 KB

Call Confirmation to prevent and avoid accidental outgoing and incoming phone calls.

-Characteristics:

* Outgoing phone Call Confirm dialog, and Incoming phone Call protection.
* Call Start and Call End notifier with beeps or vibration.
* Call Log with totals statistics.
* Open the contact address in Google Maps.
* Really small and optimized for minimum battery consumption.
* Configurable exceptions such as bluetooth, headset...
* Different styles, including slider buttons.

-Features only in the Plus+ version:

* Quick access and call all contact numbers.

  • Platform: Android, Windows
  • Publisher: Perraco Labs
  • Date:
  • Size: 371 KB

Over 2.5 million apps downloaded! If you are looking to make a great crank call / prank call, this is the best app.

Use Funny Call to change your voice during a live call!

Perfect to make a Santa Call for the holidays, the best Christmas app!

Sound like a creepy man, woman, alien, chipmunk, and more.

Trick your best friend or your worst enemy.

Call your girlfriends, boyfriends, parents, children and even your boss!

You'll have everyone guessing and laughing for hours.

Lots of crazy and fun voice effects like Alien, Cyborg, Ransom & Echo.

  • Platform: Android, Windows
  • Publisher: gridMOB
  • Date:
  • Size: 1638 KB

The free, ad-supported duck hunting call.

Test your skill to bring in Duck.
Or entertain your friends with variety of duck call.

Duck call is a handy app with a variety of high quality duck hunting calls. Each sound was made to be crystal clear. Get the latest and greatest duck hunting call and harvest a productive season. Or use it to goof around with your friends.

You can set your favorite duck sound as ringtone or / and notification.

Solunar weekly rating calculates the expected animal activity index and moon phase data.

  • Platform: Android, Windows
  • Publisher: K Solution
  • Date:
  • Size: 7680 KB

By Live Call Recorder you can record a call when you have an incoming or a outgoing call. A call recorder button is appeared on top right corner(By default) of screen when there is an incoming or a outgoing call. Just click that button to start and stop call recording.
Features:
- Recording list with date and duration of recording
- Long press to delete a recording
- Auto start recording for incoming call(By default disabled)
- Auto start recording for outgoing call(By default disabled)
- Notification for new recording(By default enabled)
- Change position of record button on screen(By default top right of screen)
- Record voice of self, opponent or both(By default both)
This app limits to save max 50 recordings(Old recordings will be removed if recordings count is more then 50),and has ads support.

  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
  • Publisher: Himanshu Mohta
  • Date: 08-12-2014
  • Size: 1126 KB

Compendium Insurance provides our policy holders exclusive access to our suite of 24hour emergency services through our dedicated App. This App is linked to the Compendium 24hour Assistance Call Centre through the panic button facility ensuring you receive speedy and effective assistance. As part of the Compendium App, we provide you with a live view of your policy information, the ability to request additional cover when you have purchased a new high value item and update your personal details. Policyholders are able to scan drivers licence and vehicle licence discs and send them through with your claim that you are able to complete and sign in the App.

  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
  • Publisher: CustomApp
  • Date: 06-05-2014
  • Size: 3276 KB

MiWay Insurance Limited is a financial services company that provides affordable car insurance and home insurance.
Get an insurance quote via our super efficient call centre or an instant online insurance quote through our state of the art insurance application process..

You always will be able to recollect where you have been when you was talking with someone. This app keeps your location every time you are making, receiving or dropping a call.
GPS call info.
The app doesn't show your interlocutor's location just yours..

  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
  • Publisher: artemkaxboy
  • Date: 28-10-2014
  • Size: 1024 KB

Call Log Backup automatically backup's call logs and let you search through call logs anytime you want even from a year back since default Call Log is limited to last 500 call logs.

Call Log Backup stores millions of call logs rather than just 500 Call Logs. You can search through Backed up call logs and easily access call logs that happened years back as your call logs are automatically backed up for you since the day you install the app.

Call Log Backup features:

1. Automatically backup call logs everyday.

  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
  • Publisher: AndUtil
  • Date: 24-05-2014
  • Size: 999 KB

Advanced Call blocker, Fake call manager, Call logs hide, Call confirm and Caller location. ALL-IN-ONE!

This brilliant app is ‘Swiss Army Knife’ for your call functions. From the developer of #1 SMS blocking app on android (smsBlocker by Optinno), this app is a must for you if you are looking to get rid of the pesky callers, get excused from boring meetings and keep your private call logs untraceable from the spying eyes.
Features-
✔ Block calls based on number
✔ Block calls based on series (starts with or ends with)
✔ Block call silently
✔ Fake call with customizable name & number
✔ Single click fake call
✔ Deceptive fake call widget shown as RAM when on home screen.

  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
  • Publisher: Optinno Mobitech P. Ltd.
  • Date: 22-03-2015
  • Size: 2867 KB

Activity Monitor contains call counter, MMS counter, SMS counter, data counter (mobile and Wi-Fi) therefore Activity Monitor helps adjust the phone to your billing plan.


★call meter/call monitor/call counter/call statistic
• shows incoming/outgoing/total/remaining call in table (today/current month)
• shows incoming/outgoing call in graph (last 6 months)
• shows price for call (premium only)
• warns before exceeding the limit (premium only)
• it is possible to set exceptions for outgoing call
• high accuracy due to pricing options

★SMS meter/SMS monitor/SMS counter/SMS statistic
• shows incoming/outgoing/total/remaining SMS in table (today/current month)
• shows incoming/outgoing SMS in graph (last 6 months)
• shows price for SMS (premium only)
• warns before exceeding the...

  • Platform: Android 4.x
  • Publisher: Sun Light
  • Date: 21-03-2015
  • Size: 1433 KB

1Tap Eraser is a one-click clean up for your phone. Erase your footprints, clean up garbage including:
☆ App cache
☆ Call logs/ call history
☆ SMS/MMS
☆ Browser history
☆ Picture albums/items (PRO)
☆ SD Card (highlight caches of uninstalled apps - PRO)
☆ Chrome history
☆ Other search history

4 eraser mode
☆ Automatic eraser
☆ On-the-fly eraser (PRO)
☆ 1-click eraser
☆ 1-click widget eraser
☆ Erase per history type

Two configurations
☆ Blacklist vs whitelist contacts
☆ Blacklist vs whitelist URLs


How 1tap Eraser works?

1Tap Eraser brings a new way to clean up your phone: blacklist vs whitelist & manually vs automatically.

  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
  • Publisher: Root Uninstaller
  • Date: 18-01-2014
  • Size: 774 KB

Easiio Phone is a VoIP and unified communication application for Android (iOS), It works with Easiio Cloud PBX system to provide business user with advanced business communication functionality. With Easiio Phone, you can make call, receive call, make conference all, send message with text, image and voice, check your voice mail and use your business directory, everything within the easy reach of the Easiio Phone. With wonderful audio quality and great user experience, you will find your wok is much more enjoyable with Easiio Phone in your pocket.

  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
  • Publisher: Easiio, Inc.
  • Date: 15-01-2015
  • Size: 9523 KB

Denwa Phone is a SIP phone that allows you to communicate using any VoIP Provider. Fast and Simple.

* Basic Features

- Call History
- Call Transfer
- Call Hold
- Do Not Disturb
- Hands Free
- Mute Mic

* Advanced Features

- SIP 2.0 (RFC3261) and related RFCs
- Audio Codecs: G.711 aLaw/uLaw, iLBC, GSM, G.722.1, G.722, AMR,AMR-WB, SPEEX, SPEEX-WB
- TLS/SRTP support
- Outbound proxy support
- DTMF: RFC2833 and SIP INFO method
- AEC (Acoustic Echo Cancellation)
- AGC (Automatic gain control)
- CNG (Comfort Noise Generation)
- VAD (Voice Activity Detector)

.

Brasilvox Phone is a SIP phone that allows you to communicate using any Brasilvox IP-PBX UC. Fast and Simple.

* Basic Features
- Call History
- Call Transfer
- Call Hold
- Do Not Disturb
- Hands Free
- Mute Mic

* Advanced Features
- SIP 2.0 (RFC3261) and related RFCs
- Audio Codecs: G.711 aLaw/uLaw, iLBC, GSM, G.722.1, G.722, AMR,AMR-WB, SPEEX, SPEEX-WB
- TLS/SRTP support
- Outbound proxy support
- DTMF: RFC2833 and SIP INFO method
- AEC (Acoustic Echo Cancellation)
- AGC (Automatic gain control)
- CNG (Comfort Noise Generation)
- VAD (Voice Activity Detector)

.

Call Centre Call Flow Guide: Freeware | All

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