Freeware Downloads for "Call Centers Images"

Inbound Call center Profit Book
License: Freeware

Inbound call center: Why and Why not? Every successful business reaches a point where they can no longer handle all of their customer requests or calls on their own. There are many reasons for the same. Some of them are: 1. Too many customers calling at the same time. 2. Customers calling at non-operational hours. 3. You are in an important business meeting. Now what are the options that you have as a business owner? 1. Have an answering machine or voice mail to greet your customers. 2. Hire more people in your office to attend inbound calls.

Platform: WinOther
Publisher: Business Process outsourcing Companies
Date: 10-10-2012
Size: 1 KB

Call Center CRM
License: Freeware

Voicent\'s Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to: Automatically track all customer interactions Inbound calls and SMS, outbound voice, text messaging or email campaigns--all activities are automatically saved to individual customer record. Automatically save and manage Customer Opt-Out and Contact Preferences Records customer opt-out selections for your auto dialing or predictive dialing campaigns; auto saves customer choices for preferred level of contact or mode of contact (phone, text, email, etc.

Platform: Windows
Publisher: Voicent Communications, Inc
Date: 10-03-2013
Size: 402 KB

MailManager
License: Freeware

MailManager is the leading Open Source Email Response Management product. It is used by thousands of people in call centers, businesses, education and government. It helps teams to deal with large volumes of email to organizational addresses such as info@example.com, sales@example.com or support@example.com. It provides reporting tools, an email search engine and tools for answering email quickly using standard templates and attachments..

Platform: Linux, Mac, Unix, Windows
Publisher: Logicalware Ltd
Date: 01-08-2005
Size: 7103 KB

Axon
License: Freeware

Virtual PBX Software for Call Delegation and Call Centers Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business, whether large or small, can now implement a scalable PBX solution with an existing computer which connects to phone lines and extensions using VoIP technology. Offering all the normal features of a traditional PBX such as allowing internal or external calls and more advanced call queuing for call center applications the software routes all calls within a business.

Platform: WinOther
Publisher: nch.com.au
Date: 06-06-2009
Size: 361 KB

Erlang Calculator
License: Freeware

This is an Erlang B and C calculator. Used in call centers to predicted service quality. Erlang B is also used in network planning. Written in Visual Studio C#. Erlang C is used or modified in commercial workforce management software..

Platform: WinOther
Publisher: erlangcalculate.sourceforge.net
Date: 09-10-2012
Size: 8 KB

Lite Outbound Manager
License: Freeware

PHP based Web-App amied at managing call-centers Outbound campaigns. Customizable call results and phone interview using external XML file..

Platform: Linux, Mac, Windows
Publisher: liteom.byethost11.com
Date: 03-06-2012
Size: 91 KB

Terminus Management Interface
License: Freeware

A daemon and clients for management of asterisk call centers
Terminus Management Interface License - GNU General Public License (GPL).

Platform: WinOther
Publisher: Tmi
Date:

Taxify
License: Freeware

Taxify is the fastest taxi booking app in Europe and USA.

・Get your taxi at the push of a button and skip long queues in call centers.
・Choose your driver by price, distance or user feedback.
・See your driver approaching on the map so you don't need to wait outside.
・Avoid “pirate taxis” by following user ratings of taxis. Share your own rating after ride.

Download Taxify app and see how taxis should be!

Write us to info@taxify.eu or see http://taxify.eu

Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
Publisher: Taxify
Date: 03-10-2014
Size: 3379 KB

Call Center Softwre, Call Center Reloaded - Free
License: Freeware

Call Center Reloaded is an excellent free web based call center. This software is written in php and uses a MySQL backend. The free call center software i-much like a help desk?was written in order to allow small to medium size call centers to document and priorities inbound calls. C.C.R. features call center users, including managers, technicians and special access technicians. The Call Center Software also has an easy installation wizard, which allows the installer minimal knowledge of PHP and MySql.

Platform: PHP, Scripts
Publisher: callcenterreloaded.com
Date: 22-01-2011

TERAVoice Server
License: Freeware

Benefits TERAVoice can increase productivity by optimizing telephony communications. Never miss a call and get instantly notified on your mobile phone, on your pager or via e-mail. Increase customer satisfaction by optimizing hotlines with voice menus and managed waiting queues and create custom IVR solutions in order to cut down cost for call agents. With its MMC-based management console, TERAVoice can be administered and monitored easily, even from remote computers. For smaller configurations no dedicated server is needed, simply plug-in an appropriate analog or ISDN telephony board into your file-server and get your telephony solution started at very low cost, while maintaining scaleability through being able to switch to a dedicated system for higher loads later.

Platform: Windows
Publisher: TERASENS GmbH
Date: 27-12-2004
Size: 84485 KB

Axon Virtual PBx System
License: Freeware

Axon is a virtual IP PBx for Windows PCs featuring a one click installation setup and a web management console that makes configuring your new PBx easy. Implement a scalable PBX solution with an existing PC which connects to phone lines and extensions using VoIP technology for your business or home. Offering all the normal features of a traditional PBX such as allowing internal or external calls and more advanced call queuing for call centers.

Features
~ Manages telephone calls within a business or home.

Platform: Windows
Publisher: NCH Software
Date: 27-02-2011
Size: 1183 KB

Network Recorder
License: Freeware

NR - Network Recorder
NR enables you to record and view screenshots of the activities of other users in your local network. You can see what any user did any day/hour, you can browse through the screens using sophisticated user-interface and search tools. You can even set alerts on specific words or actions.
NR uses the vLog's patent-pending recording engine so it does not utilize too much CPU and disk-space. The user in the recorded client doesn't feel it.
It is also secured so no one (but you) can view the recordings.

Platform: Windows
Publisher: VapiSoft
Date:
Size: 3256 KB

Fairfax Yellow Cab
License: Freeware

4MyCab Android application and the associated 4MyCab (469222) SMS short code (for texting) are used by customers to book their cab for immediate or future service with participating cab companies thus eliminating the need to call on the phone. This app is provided to you by the same people who run the call centers for these cab companies so you are in very good hands when it comes to processing and servicing your reservations and will not be subjected to finger pointing the buck stops with us and we aim to provide the best service possible to you, our customer.

Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
Publisher: Chad DeWitt
Date: 15-02-2015
Size: 155 KB

Phonebooth
License: Freeware

Do you still not know? A Phonebooth application contains a whole catalogue in your pocket! The best in local businesses, restaurants, shops, spas and more are now literally in your hand! Wherever you are, you can call banks, popular businesses, trendy restaurants of your city directly from the app absolutely for free (only internet traffic is used). But wait, there’s more! You can save your best-loved businesses in favorites, rate their services, and, more important, save time and money by using visualized menus instead of long voice menus of call centers.

Platform: Android 4.x
Publisher: Open Technologies Group
Date: 08-03-2015
Size: 13312 KB

eTalkup
License: Freeware

eTalkup offers proactive live chat between you and online personal shoppers. eTalkup can help you track and convert your website visitors to serious buyers. Using eTalkup, you can proactively introduce your products to your visitors and help them find out what they need before they get frustrated and leave your site. Moreover, eTalkup helps you provide customer support at the first place without 800 telephone cost. Through Instant message (IM), voice call, sharing images and files with customers, your customer service can't be easier.

Platform: Windows
Publisher: Kiloboat Technology
Date: 17-08-2009
Size: 3205 KB

Uplink Skype to SIP Adapter
License: Freeware

Uplink connects SIP protocol VoIP calls to the proprietary Skype phone network. It works in both directions. The SIP protocol has become the industry standard for VoIP. Thousands of telephone companies, IP phone manufacturers and virtual IP based PBX systems use this protocol to connect calls. The problem is the proprietary IP phone 'Skype' has an almost cult following in the youth market and sometimes the call rates for SkypeOut are discounted. This software lets you connect calls between the two systems.

Platform: Windows
Publisher: NCH Swift Sound
Date: 11-08-2009
Size: 231 KB

LiPs
License: Freeware

LiPs is a Maxthon plugin that opens all linked movies and pictures in the same page, and adds easy image viewing LiPs is a Maxthon plugin or IE bookmarklet that opens all linked movies and pictures in the same page, and adds easy image viewing.Opens linked movies and images in the same page. Click on an image to scroll to the next image. Move the mouse over the image to scroll up, down, left and right. Rightclick on an image to temporarily zoom in, rightdrag to move around.Here are some key features of "LiPs":Shows movies at the top of the page, and images below.

Platform: WinOther
Publisher: donationcoder.com
Date: 28-6-2009
Size: 4 KB

Business Process Outsourcing Profit Book
License: Freeware

Average outlook of a nation which is outsourcing services: They are stealing our jobs We don't want to outsource, as it leads to lesser jobs in our nation. They took our jobs away. This would be the thought process or outlook of a nation which is outsourcing services to other nations. Well, I would like to show you different point of view. Before we do that, for the readers who are new to this, let us understand what is outsourcing..

Platform: WinOther
Publisher: Business Process outsourcing Companies
Date: 23-08-2012
Size: 1 KB

Axon Free Virtual PBx System
License: Freeware

Axon is a virtual IP PBx for Windows PCs featuring a one click installation setup and a web management console that makes configuring your new PBx easy. Implement a scalable PBX solution with an existing PC which connects to phone lines and extensions using VoIP technology for your business or home. Offering all the normal features of a traditional PBX such as allowing internal or external calls and more advanced call queuing for call centers. Features: * Manages telephone calls within a business or home.

Platform: WinOther
Publisher: NCH Software
Date: 14-11-2012
Size: 1249 KB

Asterisk Manager Suite
License: Freeware

The Asterisk Manager Suite (AMS) is a collection of software; an abstraction library called Asterisk Manager Interface (AMI), a proxy daemon called Asterisk Manager Proxy (AMP), and a gui client interface called Asterisk Manager Administrator (AMA). The intention of the software is to make management and administration of the Asterisk Open Source PBX easier. The software is currently targeted at corporate environments with call centers but plans for further expansion exist. The C library, libami (AMI) is intended to make executing commands through Asterisk's Manager Interface easier.

Platform: C and C plus plus, Scripts
Publisher: Intuitive Creations, Inc.
Date: 10-04-2013
Size: 4731 KB

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