Freeware Downloads for "Call Center Call Tracking Form Excel"

This free call center help desk like application is designed to allow the tracking of support calls in an information technology or non-technology department. The call center supports a wide rang of features, including a knowledgebase, and ticket status. The software uses ether an M.S. Access backend or MySQL backend, and is very easy to install. No coding knowledge is required..

  • Platform: Scripts, Asp
  • Publisher: aspcallcenter
  • Date: 23-06-2011

This free software is used to quickly log trouble ticket calls. It is designed to be used as a call center but also could easily be used as a help desk ?help desk?application. The software has three primary functions, input new support calls, enter resolutions to existing support calls, organize and access old help desk calls threw the built in knowledge base or archives. Installation is fast and does not require any code modification. The call center software allows you to choose from ether a M.

Voicent\'s Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to: Automatically track all customer interactions Inbound calls and SMS, outbound voice, text messaging or email campaigns--all activities are automatically saved to individual customer record. Automatically save and manage Customer Opt-Out and Contact Preferences Records customer opt-out selections for your auto dialing or predictive dialing campaigns; auto saves customer choices for preferred level of contact or mode of contact (phone, text, email, etc.

PHP Call Center is a web-based application used to keep track of a company's incoming phone calls. It is unlike other call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use..

  • Platform: Scripts, PHP
  • Publisher: Alan
  • Date: 08-02-2013
  • Size: 31 KB

Call Center Reloaded is an excellent free web based call center. This software is written in php and uses a MySQL backend. The free call center software i-much like a help desk?was written in order to allow small to medium size call centers to document and priorities inbound calls. C.C.R. features call center users, including managers, technicians and special access technicians. The Call Center Software also has an easy installation wizard, which allows the installer minimal knowledge of PHP and MySql.

Call Center Software Free , Info Call Center to support your business customer support needs. This free Customer Support Info Call Center Software allows users to submit call center tickets, and call center staff to review and respond to calls. Quickly log support calls to the customer support database. Call Center Software can be used to improve the efficience of any department of organization. Please visit our web site for info call center screen shots, software. The callcenter can be used on almost any server configuration, try it now.

This Gui Element is used by Voicent Call Center Manager to track and update statistics..

  • Platform: Windows
  • Publisher: voicent.com
  • Date: 13-10-2012
  • Size: 113 KB

HOGO is a contact center and transaction processing services provider different kind of services like Search Engine Optimization services at affordable costs Internet Marketing, Call Center Services all over the world
Call Center Services & Recruitment Proce License - Public Domain.

  • Platform: Windows
  • Publisher: Hogoworld
  • Date:

call center solution is an application that groups together 3 software open source: a CRM (Sugarcrm), a software of management of tickets (OTRS) and a platform of telephone communication (Asterisk)
call center solutin License - Public Domain.

Orca is a web based call center platform written in PHP 5 / Javascript using the Zend Framework, JQuery and Asterisk, utilizing these frameworks will allow for a more reliable platform and focus can be placed on innovation and not re-creation.
Orca Call Center Platform License - MIT License.

  • Platform: Windows
  • Publisher: Orcaccp
  • Date:

The project's purpose is allow supervise a call center based on the Asterik PBX allowing generate reports about call center activity, e.g. agents activity, taken calls, lost calls. All this through web-interfase interfase written in PHP.
Manager Call Center over Asterisk License - GNU General Public License (GPL).

cc-Modeler Lite is the ultimate Erlang C tool - it simplifies the modeling and analysis of call center
staffing requirements and service performance. It uses the industry-standard Erlang C traffic model.

cc-Modeler is powerful and quick, with many features not found in other Erlang C calculators.

cc-Modeler's Erlang C calculations take the guesswork out of agent performance - the time taken to answer calls (ASA), the amount of time taken to resolve the callers requirement, how efficiently agents are utilized etc.

  • Platform: Windows
  • Publisher: KoolToolz.com
  • Date:
  • Size: 15708 KB

Using TSAPI library, the auto greeting server barge in an asterisk extension which then plays a greeting message for an agent. The integration work enables auto greeting function for a call center.
Call Center Auto Greeting Server License - Other License.

  • Platform: Windows
  • Publisher: Autogreeting
  • Date:
  • Size: 448 KB

Inbound call center: Why and Why not? Every successful business reaches a point where they can no longer handle all of their customer requests or calls on their own. There are many reasons for the same. Some of them are: 1. Too many customers calling at the same time. 2. Customers calling at non-operational hours. 3. You are in an important business meeting. Now what are the options that you have as a business owner? 1. Have an answering machine or voice mail to greet your customers. 2. Hire more people in your office to attend inbound calls.

Call Alert! - Free Caller ID software for your modem with Talking Call Alert and Call Block You have no doubt wished you could be aware on who is calling without the need to pick up the phone and answer a call.Call Alert! enables your PC to recognize the caller without the need to answer. Call Alert! employs Caller ID service provided by your phone company, alerting you immediately when a new call arrives. Call Alert! notifies you of the call details unobtrusively by displaying a graphical tool-tip in the Windows taskbar, near the system clock.

  • Platform: Windows
  • Publisher: ivrsoft.com
  • Date: 26-6-2009
  • Size: 540 KB

Svarog is a real time web based call center which is based on AsteriskPBX, including technologies such as portlets, ajax (DWR/Dojo), jsf (MyFaces) and SpringFramework.
Svarog Call Contact Center License - GNU General Public License (GPL).

  • Platform: Windows
  • Publisher: Svarog
  • Date:
  • Size: 91 KB

This monitoring server uses Avaya TSAPI library, it monitors incoming calls from Avaya VDN and display the abandon and short duration calls information for call center operation.
Displays abandoned calls of monitored VDN , Displays short duration calls of monitored VDN, Stores abandon and short duration call data in MySQL or MSSQL database, Calculates moving average of abandon and short duration call rate
Abandon Call Monitoring Tool License - Other License.

  • Platform: Windows
  • Publisher: Callaban
  • Date:
  • Size: 453 KB

toll free queuing allows your call center or inbound application to be able to handle enormous amounts of inbound toll free or DID calls
Toll Free Call Queuing License - Academic Free License (AFL).

Family and friends you love live in another city or country, you want to call them but afraid of waking them up in the middle of night. Clock & Call helps you tracking their time easily and calling them always at right time.

Major features:
- Track time around the world
- Call family and friends in another city/country when it's a good time to call
- Search a better time when current time is not good to call someone
- Support using calling card

What's new:
- update timezone information to latest as of 9/16/2013
- some minor UI updates.

  • Platform: Mobile, Windows
  • Publisher: Hongtao Bai
  • Date:
  • Size: 1024 KB

MATLAB-Excel Single Interface (MESI) (Thanks to Russell Goyder, the original creator of this example.) WHAT IS IT? =========== MESI provides the VBA subroutine "RunInMATLAB", which allows you to call your M-code from Excel using Excel Link and .NET/COM Builder without changing your VBA code. WHY DOES IT EXIST? ================== A typical usage scenario for the above tools is the following. A developer is building an Excel worksheet that performs calculations in MATLAB, and during development, Excel Link is used.

  • Platform: Scripts, Matlab
  • Publisher: Tony
  • Date: 08-02-2013
  • Size: 31 KB

Call Center Call Tracking Form Excel: Freeware | All

New Reviews


HandBrake

Nearly every PC user gets into a situation when they fail to understand what to do with a DVD that will not play back on DVD player or PC owing to format restrictions. Some users may also feel irked about a video file downloaded from web refusing to ...


Blue Ridge AppGuard

While using an antivirus is need of the day, finding the perfect one for your usage needs can be a daunting task. No matter how expensive or feature rich such apps, they have some drawbacks. One grudge many users have is their security software can ...


Anvi Uninstaller

Nearly every PC user needs to install third party software and remove them when they are no longer required. Generally, the default Windows installer and uninstaller utilities suffice for dealing with such tasks. However, the integrated uninstaller ...


Trend Micro SafeSync

With a growing section of computer users using more than one PC or device for web access and data sharing, it has become imperative to use suitable apps for backing up and syncing data across devices. There are popular contenders like Google Drive ...


Cloudmark DesktopOne Anti-Spam Solution

Nowadays, a majority of PC users stick to personal email accounts that come with inbuilt spam filter protection. However, there are numerous businesses that use email clients like Outlook and Thunderbird too. When you deal with many email accounts ...


Debut Pro Video Capture Software

When you use a computer for either professional or personal reasons, using various third party apps become a necessity. With proliferation of webcams in computers, users often need to take screenshots and record videos through such imaging ...


Corel PDF Fusion

For cross platform document sharing and access, there are few file formats that can challenge the popularity of PDF. While a majority of windows users stick to Adobe’s Acrobat for PDF viewing, sharing and creation needs there are other ...


PDF Sign&Seal

PDF files are used by millions of computer users every day. While PDF readers remain the most widely used apps for dealing with those files, some users also need PDF editors and converters. As it is, a PDF converter app is required for adding ...


PhotoScape

Using photo editors is not limited to the circles of graphic designers and print media professionals anymore. Nearly every PC user has some or other image editing app installed in his or her PC. Given the rise of digital camera usage and smart ...


PC Pandora

Nowadays, it has become nearly mandatory for the kids and teens to use the internet. For educational and other reasons, the young generation needs to browse the internet, download and stream content and perform many other tasks online. However, ...


New Downloads

All Free ISO Creator

All Free ISO Burner helps you
make ISO image from files and
folders with optional file
systems. It is able to create
...

Color Bricks

Logic game, explosive mix of
match-3 and *tris-like games.

Assault Droid

3d action game. Make your way
out of the enemy base through
the hordes of mechanical
guards.

Alien Strike

3d action game, vehicular
combat. Destroy bases of the
aggressive aliens for the sake
of humankind.

Free PDF to Word Converter

Free PDF to Word Converter -
easy and free pdf to word
freeware, convert pdf file to
word doc file. Really
Freeware.

Bat To Exe Converter

Bat To Exe Converter converts
bat script files to exe files.

Advanced JPG to PDF Free

Advanced JPG to PDF Free
enables you to scan paper
documents and save them to PDF
format on your computer for
digital ...

All Free ISO Ripper

All Free ISO Burner helps you
rip ISO image from CD/DVD
discs. It provides best
support for various data/media
discs and ...

Tic Tac Toe Game

This is a tic tac toe game
(also called Noughts and
Crosses) against the computer.

Advanced PDF Utilities Free

Advanced PDF Utilities Free
comes in handy when you need
to deal with PDF files such as
to merge or split pages,
convert ...