Freeware Downloads for "Call Center Call Tracking Form Excel"

This free call center help desk like application is designed to allow the tracking of support calls in an information technology or non-technology department. The call center supports a wide rang of features, including a knowledgebase, and ticket status. The software uses ether an M.S. Access backend or MySQL backend, and is very easy to install. No coding knowledge is required..

  • Platform: Scripts, Asp
  • Publisher: aspcallcenter
  • Date: 23-06-2011

This free software is used to quickly log trouble ticket calls. It is designed to be used as a call center but also could easily be used as a help desk ?help desk?application. The software has three primary functions, input new support calls, enter resolutions to existing support calls, organize and access old help desk calls threw the built in knowledge base or archives. Installation is fast and does not require any code modification. The call center software allows you to choose from ether a M.

Voicent\'s Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to: Automatically track all customer interactions Inbound calls and SMS, outbound voice, text messaging or email campaigns--all activities are automatically saved to individual customer record. Automatically save and manage Customer Opt-Out and Contact Preferences Records customer opt-out selections for your auto dialing or predictive dialing campaigns; auto saves customer choices for preferred level of contact or mode of contact (phone, text, email, etc.

PHP Call Center is a web-based application used to keep track of a company's incoming phone calls. It is unlike other call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use..

  • Platform: Scripts, PHP
  • Publisher: Alan
  • Date: 08-02-2013
  • Size: 31 KB

Call Center Reloaded is an excellent free web based call center. This software is written in php and uses a MySQL backend. The free call center software i-much like a help desk?was written in order to allow small to medium size call centers to document and priorities inbound calls. C.C.R. features call center users, including managers, technicians and special access technicians. The Call Center Software also has an easy installation wizard, which allows the installer minimal knowledge of PHP and MySql.

Call Center Software Free , Info Call Center to support your business customer support needs. This free Customer Support Info Call Center Software allows users to submit call center tickets, and call center staff to review and respond to calls. Quickly log support calls to the customer support database. Call Center Software can be used to improve the efficience of any department of organization. Please visit our web site for info call center screen shots, software. The callcenter can be used on almost any server configuration, try it now.

This Gui Element is used by Voicent Call Center Manager to track and update statistics..

  • Platform: Windows
  • Publisher: voicent.com
  • Date: 13-10-2012
  • Size: 113 KB

HOGO is a contact center and transaction processing services provider different kind of services like Search Engine Optimization services at affordable costs Internet Marketing, Call Center Services all over the world
Call Center Services & Recruitment Proce License - Public Domain.

  • Platform: Windows
  • Publisher: Hogoworld
  • Date:

call center solution is an application that groups together 3 software open source: a CRM (Sugarcrm), a software of management of tickets (OTRS) and a platform of telephone communication (Asterisk)
call center solutin License - Public Domain.

Orca is a web based call center platform written in PHP 5 / Javascript using the Zend Framework, JQuery and Asterisk, utilizing these frameworks will allow for a more reliable platform and focus can be placed on innovation and not re-creation.
Orca Call Center Platform License - MIT License.

  • Platform: Windows
  • Publisher: Orcaccp
  • Date:

The project's purpose is allow supervise a call center based on the Asterik PBX allowing generate reports about call center activity, e.g. agents activity, taken calls, lost calls. All this through web-interfase interfase written in PHP.
Manager Call Center over Asterisk License - GNU General Public License (GPL).

cc-Modeler Lite is the ultimate Erlang C tool - it simplifies the modeling and analysis of call center
staffing requirements and service performance. It uses the industry-standard Erlang C traffic model.

cc-Modeler is powerful and quick, with many features not found in other Erlang C calculators.

cc-Modeler's Erlang C calculations take the guesswork out of agent performance - the time taken to answer calls (ASA), the amount of time taken to resolve the callers requirement, how efficiently agents are utilized etc.

  • Platform: Windows
  • Publisher: KoolToolz.com
  • Date:
  • Size: 15708 KB

Using TSAPI library, the auto greeting server barge in an asterisk extension which then plays a greeting message for an agent. The integration work enables auto greeting function for a call center.
Call Center Auto Greeting Server License - Other License.

  • Platform: Windows
  • Publisher: Autogreeting
  • Date:
  • Size: 448 KB

Inbound call center: Why and Why not? Every successful business reaches a point where they can no longer handle all of their customer requests or calls on their own. There are many reasons for the same. Some of them are: 1. Too many customers calling at the same time. 2. Customers calling at non-operational hours. 3. You are in an important business meeting. Now what are the options that you have as a business owner? 1. Have an answering machine or voice mail to greet your customers. 2. Hire more people in your office to attend inbound calls.

Call Alert! - Free Caller ID software for your modem with Talking Call Alert and Call Block You have no doubt wished you could be aware on who is calling without the need to pick up the phone and answer a call.Call Alert! enables your PC to recognize the caller without the need to answer. Call Alert! employs Caller ID service provided by your phone company, alerting you immediately when a new call arrives. Call Alert! notifies you of the call details unobtrusively by displaying a graphical tool-tip in the Windows taskbar, near the system clock.

  • Platform: Windows
  • Publisher: ivrsoft.com
  • Date: 26-6-2009
  • Size: 540 KB

Svarog is a real time web based call center which is based on AsteriskPBX, including technologies such as portlets, ajax (DWR/Dojo), jsf (MyFaces) and SpringFramework.
Svarog Call Contact Center License - GNU General Public License (GPL).

  • Platform: Windows
  • Publisher: Svarog
  • Date:
  • Size: 91 KB

This monitoring server uses Avaya TSAPI library, it monitors incoming calls from Avaya VDN and display the abandon and short duration calls information for call center operation.
Displays abandoned calls of monitored VDN , Displays short duration calls of monitored VDN, Stores abandon and short duration call data in MySQL or MSSQL database, Calculates moving average of abandon and short duration call rate
Abandon Call Monitoring Tool License - Other License.

  • Platform: Windows
  • Publisher: Callaban
  • Date:
  • Size: 453 KB

toll free queuing allows your call center or inbound application to be able to handle enormous amounts of inbound toll free or DID calls
Toll Free Call Queuing License - Academic Free License (AFL).

Family and friends you love live in another city or country, you want to call them but afraid of waking them up in the middle of night. Clock & Call helps you tracking their time easily and calling them always at right time.

Major features:
- Track time around the world
- Call family and friends in another city/country when it's a good time to call
- Search a better time when current time is not good to call someone
- Support using calling card

What's new:
- update timezone information to latest as of 9/16/2013
- some minor UI updates.

  • Platform: Mobile, Windows
  • Publisher: Hongtao Bai
  • Date:
  • Size: 1024 KB

MATLAB-Excel Single Interface (MESI) (Thanks to Russell Goyder, the original creator of this example.) WHAT IS IT? =========== MESI provides the VBA subroutine "RunInMATLAB", which allows you to call your M-code from Excel using Excel Link and .NET/COM Builder without changing your VBA code. WHY DOES IT EXIST? ================== A typical usage scenario for the above tools is the following. A developer is building an Excel worksheet that performs calculations in MATLAB, and during development, Excel Link is used.

  • Platform: Scripts, Matlab
  • Publisher: Tony
  • Date: 08-02-2013
  • Size: 31 KB

Call Center Call Tracking Form Excel: Freeware | All

New Reviews


Windows Live Family Safety

Using parental control applications has become a necessity for those people who have tech savvy kids and computers at home. In fact, you should use such software even if your kid is not tech savvy. Needless to say, children depend on internet for ...


WinCleaner OneClick Professional Clean

With continued usage, even a very powerful desktop or laptop can become sluggish. You may feel boot time has increased and multitasking is no longer lag free. If that happens, it is not necessary to look for malware or faulty hardware. Over ...


Privatefirewall

Everything in life has two sides to it and same can be said about technological innovations. It is quite hard to carry out most activities without resorting to the web these days. Yet the internet itself is also the reservoir of malicious ...


Pinnacle Studio Ultimate

Those into professional video editing and with a penchant for non-Adobe software are familiar with the name Pinnacle Studio. The tool has been a favorite with serious video editors for a decade or more. In last couple of years the editions of this ...


MAGIX PC Check and Tuning

People use computers for numerous reasons and even a casual user ends up running myriads of applications and performs tasks like media playback, browsing web and editing images etc. With time, the junk files pile up in sectors of hard disk, browser ...


Carbonite Online PC Backup

There are plenty of data backup applications around and a lot of them belong to cloud backup segment. With fast web access price dipping with time, a majority of PC users are opting for cloud storage. From barebones free cloud storage packages to ...


Online Armor Premium Firewall

When the concept of using firewall software became popular, standalone firewall solutions were abundant. However, you can find a majority of PC security suites shipping with a firewall component nowadays and Windows also ships with its own firewall ...


REFOG Personal Monitor

Nowadays, people from literally all age groups need to use computers and browse the web. However, you have to be a little cautious when your kids access the web in your absence. Even if they do not divert towards objectionable contents and sites by ...


Kaspersky Small Office Security

Now that a majority of computer users have more than one computer at home, PC security suite makers are offering products with multi PC license. However, they cover mostly 3 to 5 computers or so. If you run a small sized organization, you will need ...


Identity Finder Home Edition

Using security software for protecting your computer and data is not simple anymore. A few years back, you could buy a commercial security solution and relax for the next 1 year! That is no longer the case. With malicious lot becoming more ...


New Downloads

PCBooster Free Password
Manager

PCBooster Free Password
Manager is a perfect solution
to safely store your IDs &
passwords in a
password-protected ...

WinMX Music

WinMX Music joins the family
of powerful file sharing
applications with an overall
enjoyable and intuitive
layout. To ...

Quantum

Quantum is a resilient p2p
file sharing client able to
deliver torrent download at
great speeds and with a plus
of ...

Free PDF to TXT Converter

It directly converts read-only
PDF documents into text files
that can be easily searched,
archived, repurposed and ...

Memory Optimizer

Memory Optimizer is the best
application to free up and
tune up physical memory by
removing some useless
applications ...

Free Sky Screen Saver

Free Sky Screen Saver shows
the beautiful images of the
blue sky and white clouds
above any location on earth. T

Root Genius

Root Genius is One click root
tool designed to work on
Windows Computer. It helps
user to root their Android
Smartphone ...

Zulu DJ Software Free

Zulu is a free professional DJ
mixing software for Windows
PCs. Mix and broadcast live
music, audio and mp3s. Allow
the ...

Kingo Android ROOT

Kingo Android ROOT provides
every Android user the easiest
and safest way to root their
devices for free. It supports
...

Desktop Panorama

Desktop panorama is an
award-winning virtual desktop
environment that uses the
innovative concept of a linear
virtual ...