Freeware Downloads for "Call Agent Trainer"

Related: Call Agent Script - Training Call Center Agent - Avaya One X Agent Call Reporting - Best Spiel Call Center Agent - Call Center Agent Conversation

Virtual Call Agent takes care of incoming calls when you are busy. You just have to put your phone upside down to cancel the incoming call. It enables you to organize contacts in groups and define a text message for each group. Once there is an incoming call, on the phone being put upside down the call will be cancelled and the text message saved against whatever group the caller belongs to, is delivered back.

Features:

1. Easy to turn the service on and off using a single click
2. Ability to organize contacts in groups
3.

  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
  • Publisher: Chron Labz
  • Date: 05-10-2014
  • Size: 1433 KB

This is a patch for Asterisk PBX that makes it usable as a call agent in PacketCable networks. It adds support of NCS messaging to Asterisk PBX. NCS, in its turn, is supported by the majority of vendors who produce EMTAs..

Voicent Agent Dialer is a semi-automatic computer-to-phone dialer. It assists marketing or sales people for telemarketing campaigns. It can rapidly dial a phone number by pressing a key or clicking of a mouse. Once connected, you can talk on the line, play pre-recorded audio files, and record conversations. It also allows you to transfer a call to another line. AgentDialer helps to generate leads, reduce work load and boredom, save your voice, increase productivities.

Key features include:
 - Dial a phone number at the press of a key and connect to the live person on the line
 - Play a pre-recorded message by clicking on the message button.

AgentDialer is a state of the art predictive dialer that your business can rely on. It requires no additional telecom hardware, calls are made through SIP based VOIP service or Skype. Because this is a software only solution, AgentDialer is easy to use, flexible, and affordable. Unlike traditional predictive dialers, Agent Dialer enables agents to work remotely, such as at home or even in a different country. The only requirement is a broadband internet connection for your agent. AgentDialer is a predictive dialer and a semi automatic dialer system combined.

Voicent\'s Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to: Automatically track all customer interactions Inbound calls and SMS, outbound voice, text messaging or email campaigns--all activities are automatically saved to individual customer record. Automatically save and manage Customer Opt-Out and Contact Preferences Records customer opt-out selections for your auto dialing or predictive dialing campaigns; auto saves customer choices for preferred level of contact or mode of contact (phone, text, email, etc.

cc-Modeler Lite is the ultimate Erlang C tool - it simplifies the modeling and analysis of call center
staffing requirements and service performance. It uses the industry-standard Erlang C traffic model.

cc-Modeler is powerful and quick, with many features not found in other Erlang C calculators.

cc-Modeler's Erlang C calculations take the guesswork out of agent performance - the time taken to answer calls (ASA), the amount of time taken to resolve the callers requirement, how efficiently agents are utilized etc.

  • Platform: WinOther
  • Publisher: KoolToolz.com
  • Date:
  • Size: 15708 KB

Get fit boxing and kickboxing with your own AI trainer.
Your AI trainer (Mickey) will call out moves for you to perform. Control his call speed, number of moves in each call and how hard he makes you work.
Mickey is a master in both boxing and kickboxing, you can ask him to train you in either, or just get him to time your rounds for you with his round timer.

.

Jacada Mobile Agent (JMA) simplifies and accelerates customer service to users of smart phones and mobile devices by providing visual IVR self service flows that result in a substantially reduced number of calls to the call center.

This Android application is to be used in conjunction with the Jacada Interaction Server to execute your customer service flows. To learn more, please visit http://www.jacada.com/products/jacada-mobile-agent-jma.
Jacada Mobile Agent (JMA) includes the Interaction Designer, a graphical design environment to build your customer service interactions “through clicks, not code”.

  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
  • Publisher: Jacada Mobile
  • Date: 16-11-2014
  • Size: 648 KB

You have no doubt wished you could be aware on who is calling without the need to pick up the phone and answer a call. Call Alert! enables your PC to recognize the caller without the need to answer. Call Alert! employs Caller ID service provided by your phone company, alerting you immediately when a new call arrives. Call Alert! notifies you of the call details unobtrusively by displaying a graphical tool-tip in the Windows taskbar, near the system clock. It will optionally play back a ring sound, which can be customized depending on who's calling.

Using the SQL Database Backup and Restore console agent we can automate the backup of SQL Databases. The input to the agent is in the form of an ini file making it fully iteractive. The agent can write event logs. Using this agent we can create compressed backup of SQL Databases, retore the SQL Database using this backup and delete the intermediate file. For best results this agent should be used with Mobiliti backup software in the client server mode..

  • Platform: Windows
  • Publisher: Mobiliti, Inc
  • Date: 19-09-2005
  • Size: 24 KB

SAV allows you to cognize every single thing about your Agent character. And line up all TTS engines you have on computer. An Agent Character Properties Viewer for FREE..

  • Platform: Windows
  • Publisher: SannuSoft Inc.
  • Date: 20-07-2006
  • Size: 537 KB

Sannu's Agent Pro is a program which opens Windows applets and utilities with your voice. Almost all Windows operating system applets can be opened by it. Like: Paint, Calculator and all control panel utilities with many more. It uses Microsoft Agent technologies, Agent Characters, Microsoft Speech Recognition Engine 4.0, Windows Script Host and JScript programming. You can do lots of work with it and can handle any dialog box in Windows. Sannu's Agent Pro alone isn't a program; it is a JScript file which runs in background and shows an Agent Character on your desktop.

  • Platform: WinOther
  • Publisher: SannuSoft Inc.
  • Date: 20-07-2006
  • Size: 636 KB

Product Features: Multi-User System - Setup as many individual users as you like, each with their own passwords. This enables you to keep track of which person took which call, run reports on individual users and allows users to personalise their preferences. Multiple Views - Use the predefined views to easily check the status of calls and keep track of your own calls. Reporting - The reports system can be used to keep track of your users and the amount of calls they are answering / closing. Additionally it can report on the amount of calls not closed within your chosen lead time.

Smart Call Manager for Symbian OS is an essential suite to handle incoming and outgoing calls, record and log every and each conversation, set up and use Answering Machine, create and classify your own short text messages (SMS) and audio messages to automate your calling activities (no built-in Dictaphone is required at all - sounds are recorded using built-in microphone) and more. Smart Call Manager is designed to improve your call handling productivity and effectiveness. Make the smartphone your all-in-one secretary and reply to incoming calls with single button! If you are on the business meeting and cannot accept a call immediately, you may accept and answer it by selecting from pre-recorded audio messages or text messages.

  • Platform: Symbian
  • Publisher: Eltima Software
  • Date: 17-12-2007
  • Size: 110 KB

CZ Call Log is a free powerful, full-featured treo phone call log analyzer which shows you all your call log statistics including: incoming count and duration, outgoing count and duration, miss count, month summary, month history, hours, days of week, days of month, Call In By Duration, Call Out By Duration and many more... Now It works with treo180, 270,300, 600 and 650. Key Features A free full log analysis enables CZ Call Log to show you the following phone usage statistics information: *Incoming Count and Duration, Outgoing Count and Duration, Miss Count *Month Summary (Incoming Count and Duration, Outgoing Count and Duration, Miss Count for month) *Month History (Incoming Count and Duration, Outgoing Count and Duration, Miss Count for echo month of year) *Days of Week (Incoming Count and Duration, Outgoing Count and...

Call Alert! - Free Caller ID software for your modem with Talking Call Alert and Call Block You have no doubt wished you could be aware on who is calling without the need to pick up the phone and answer a call.Call Alert! enables your PC to recognize the caller without the need to answer. Call Alert! employs Caller ID service provided by your phone company, alerting you immediately when a new call arrives. Call Alert! notifies you of the call details unobtrusively by displaying a graphical tool-tip in the Windows taskbar, near the system clock.

  • Platform: WinOther
  • Publisher: ivrsoft.com
  • Date: 26-6-2009
  • Size: 540 KB

With Speap Call you will be able to initiate international cheap phone calls to nearly all countries worldwide right from your desktop using the call-back mechanisms of Speap. While Speap offers more different ways to make cheap international phone calls (for example call-through, Speap To URL, ...), this is the easiest method for you to use on your desktop computer. After installing Speap Call you have to register on Speap (if you do not already have an account) and afterwards enter your access codes into the settings of Speap Call.

  • Platform: Windows
  • Publisher: Speap Net
  • Date: 05-10-2011
  • Size: 8802 KB

Free Skype Call Recorder. This program is distributed absolutely free and has no functional limitations. It is the program must have for everybody who is using Skype to make business calls, especially if you are a SOHO. Making call could cost nothing to you, but the information and conversation itself could be invaluable for you, your business and your reputation. Recording calls is simple step to be on a safe side.
Skype Call Recorder seats in a system tray and automatically starts recording when you making or answering a call.

Visual Rapport is an intuitive integrated visual communication console that provides real time employee telephone status, instant messaging, email, screen pop, call logging and file transfer all under one roof.

Visual Rapport boasts a very dynamic interface that puts your communication information right at your fingertips. Discover how your business can benefit from these exciting new communication tools. The full professional version boasts:

Unified Messaging Console,
Screen Pop into virtually any Application,
Integrated Instant Messaging,
Automated Call Handling,
Email Integration,
Instant File Transfer,
Personalized Statuses,
Call Logging,
Call Accounting Integration with Revolution Web Call Accounting, SHADOW and TELECOST,
Works with virtually all phone systems that are...

Ventrilo Servers screensaver with Call Of duty 4 images. Ventrilo Server Hosting - Rent Ventrilo Servers - Instant Setup!. Move your Ventrilo server to us and receive a free month. Instant setup. We offer affordable and reliable servers in 25 different countries worldwide..

Call Agent Trainer: Freeware | All

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