eSupport
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eSupport is a robust and flexible support solution. Features a stable email> helpdesk routine, complete department handling, unlimited staff members with ability to set specific permissions, complete ticket management, FAQ management, SMS forwarding, Personalization (Seperate Calendar and Addressbook for staff), A comprehensive web based interface for customers, Your customers can create tickets via either web based interface or through email, private messaging between staff members, ticket grouping based on priorities and status, predefined replies ability, template based, ticket locking to prevent duplicate replies, backup system, IP+Email banning, ticket notes, ticket flagging, ability to specify custom fields, printable version, multi language support, popup predefined replies and a professional interface, ability to reply directly via email client, ability to track emails, email actions, flood protection.
Free download from Shareware Connection - eSupport is a robust and flexible support solution.
Version: 2. 1. 2002 | Platform: PHP, Scripts
Released Date: 10-01-2011 | Rating: 0 | Title: eSupport
Author Url: http://www.kayako.com/
Program Info Url: http://www.kayako.com/
Download Url: http://www.kayako.com/
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Shareware Connection periodically updates pricing and software information of 'eSupport' from company source 'Kayako Web Solutions' , so some information may be slightly out-of-date. You should confirm all information before relying on it. Software piracy is theft, Using 'eSupport' crack, password, serial numbers, registration codes, key generators is illegal and prevent future development of eSupport.
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