Download Team HelpDesk for Outlook 6.2
Download Team HelpDesk for Outlook 6.2 - Free Download from Shareware Connection Software Portal
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An ITIL guided and automated helpdesk for support team to log, collaborate and analyze support cases in Outlook with Exchange. Auto-process incoming support requests, send automated emails/SMS, make calls, web access, KB, SLA, statistics & reporting.
Similar Software Category: issue tracking, helpdesk, service desk, crm, customer service, sla, itil, service level agreements, sms, skype, email monitoring, escalation, trouble tickets
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