DEKSI HelpDesk
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DEKSI HelpDesk is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. DEKSI HelpDesk has been tested on Linux, Solaris, Max OSX, Windows 2000, Windows XP, 2003 server, Free BSD and AS400 and requires Java RunTime environment. DEKSI HelpDesk strengthens relationships between an organization and its community of customers by providing:1. Customer Service Helpdesk - to enter, track and resolve requests for assistance2. Collaborative Proposals - to allow groups of customers to collaboratively influence and contribute towards the delivery of new products and/or services from the support organization.3. Newsflashes and feedback - to communicate announcements and capture feedback. 4. FAQs knowledge base - to enable self-service assistance to common problems.5. Discussion forum - for online communication, discussion and sharing of ideas.6. Event driven E-mail notifications - to alert, inform, and prompt action.7. Voting - to determine customer demand.. DEK Software International. fax server software and software for network monitoring, file backup, network mapping, network inventory, instant messaging, and job scheduling
Free download from Shareware Connection - DEKSI HelpDesk is an advanced, powerful and feature rich Customer Support system
Version: 2.1 | Size: 11673 KB | Platform: Win2000, WinOther
Released Date: 15-6-2009 | Rating: 0 | Title: DEKSI HelpDesk
Author Url: http://www.deksoftware.com
Program Info Url: http://www.deksoftware.com
Download Url: http://www.deksoftware.com/new/dhd.exe
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Shareware Connection periodically updates pricing and software information of 'DEKSI HelpDesk' from company source 'DEK Software International' , so some information may be slightly out-of-date. You should confirm all information before relying on it. Software piracy is theft, Using 'DEKSI HelpDesk' crack, password, serial numbers, registration codes, key generators is illegal and prevent future development of DEKSI HelpDesk.
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