BridgeTrak Help Desk Software  Downloads: | Views:  | Rating:

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, Active Directory single sign-on, automatic email receive to convert emails into issues.

Free download from Shareware Connection - Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom and required user fields, knowledgebase, scrolling message bar, query, reports, product/contract tracking, etc

Publisher: ScriptLogic (Pittsburgh PA Office) | License: Demo | Price: 995.00 Version: 8 | Size: 55972 KB | Platform: WinXP,Windows2000,Windows2003 Released Date: 13-05-2008 | Rating: 0 | Title: BridgeTrak Help Desk Software Author Url: http://www.kemma.com Program Info Url: http://www.helpdesksoftware.com Download Url: http://www.helpdesksoftware.com/BRIDGE.EXE Screenshot Url: http://www.helpdesksoftware.com/images/bt8screens/win-web.gif Homepage | Download

BridgeTrak Help Desk Software keywords:

help desk software, help, desk, software, trouble, ticket, software, bug, tracking, software

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