Big Web Desk
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bigWebApps has just released 'Levels and Service Request Escalation' for bigWebDesk. This feature enables organizations to create multiple support tiers for ticket escalation. Organizations will now be able to route open requests based on the varying skill levels of technicians.
Free download from Shareware Connection - bigWebApps has just released 'Levels and Service Request Escalation' for bigWebDesk. This feature enables organizations to create multiple support tiers for ticket escalation.
Version: 1 | Platform: Misc Scripts
Released Date: 24-02-2011 | Rating: 0 | Title: Big Web Desk
Author Url: http://www.bigwebdesk.com/default.asp?link=HotScripts
Program Info Url: http://www.bigwebdesk.com/default.asp?link=HotScripts
Download Url: http://www.bigwebdesk.com/default.asp?link=HotScripts
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