Software Listing of Author : "Voicent Communications, Inc."

Voicent's AutoReminder software is an automated appointment scheduling and reminder system that delivers personalized messages to any phone. When a reminder call is made, Voicent AutoReminder allows the recipient to confirm, reschedule, leave a personal message or even be transferred to your office simply by pressing a number on their phone keypad. Auto Reminder helps you to manage customer appointments and improves customer satisfaction. It saves time and money, reduces no-shows and improves your bottom line. With a built-in calendar and scheduling system, it can deliver personalized messages to individuals at any time of the day, evening or even weekends. Designed with our easy-to-use Windows-based user interface, AutoReminder offers flexible integration with any existing office management software. Voicent's Auto Reminder...

  • Platform: WinOther

This interactive bulk text-messaging tool can be used to send customized messages to small or large groups. Send group text messages in as few as 3 easy steps, then, automatically collect and process individual responses. Text messages are less intrusive than a call to a cell phone, but just as immediate and personal. That's why texting has become the planet's single most popular way to communicate - ¬Ěsurpassing even telephone calls! Great for event invitations, RSVPs or cancellation notices, surveys, quick polls, news alerts, or any message that needs to be quickly and personally delivered. No other bulk text messaging tool enables you to automatically collect and process responses. How does it work? It's easy: Create or import a phone list Enter your text message Click &Send Now& or use the built-in calendar to...

  • Platform: WinOther

Call Center Manager automatically measures workloads and adjusts outbound calling pace to comply with U.S. Federal Trade Commission's Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Don't risk penalties of up to $16,000 per incident!

Statistical reporting helps you meet FTC's "Safe Harbor" requirement for collecting and maintaining dropped-call reports, providing protection from prosecution for occasional, accidental rule violations.

Call Center Manager speeds effective training for new agents with "whisper coaching" feature allowing live-call coaching that is inaudible to customers, and Easy call monitoring and recording. Call Center Manager Includes real-time and historical statistical reporting capabilities for tracking and managing agent performance, line usage, and campaign...

  • Platform: Win7 x64, Windows 7, WinOther, WinVista, WinVista x64
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