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Trouble Ticket Tracker |
License: Shareware | Price: 750 |
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| Features of Trouble Ticket Tracker
* Allows users add tickets
* Enables users to view tickets raised
* Facilitates editing tickets
* Shows current status of tickets
* Searches tickets by date, issue type, ticket id, and ticket status
* Provides admin section to create new users, add new issue status, new tickets, and new priorities
* Generates ticket reports
Uses of Trouble Ticket Tracker
* Allows fast documentation of issues
* Enables tracking tickets, routing requests, and managing issues
* Improves communication and collaboration
* Results in better customer support
* Improves turn-around-time for technical and customer support Publisher: TLI Offshore Software Development | Date Released: 24-03-2009 | Download Size: 195 KB | Download Platform: Windows2000, Windows2003, Linux |
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