|
 |
|
| Business
& Productivity Tools Desktop Developer Tools Drivers Education Games Home & Personal Internet & Networking Multimedia & Design Operating Systems Utilities
Extract
Link
|
|
|
rapidHELP |
License: Demo | Price: |
|
||
| This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand ins, and time overruns into account (escalation management).
Customer Tickets
When you create a new ticket, the software automatically displays that customerâ??s history, at the same time providing a knowledge base that contains all customer information concerning hotline contracts, support issues and the hardware and software used.
Multitasking support
The system is multitasking compliant in every respect.
Integral Absence... Publisher: rapidHelp Software | Date Released: 10-01-2005 | Download Size: 46080 KB | Download Platform: Windows2000, WinXP |
||
| - |
Powerful windows explorer file manager and viewer.
Disk
Size Manager
Analyses
hard disk space and collects statistics.
Web Data Mining
Extract
information from web. Download tools, data grabber.
Home - New Listing - Submit Software - Search - Contact Us - Privacy Info