Software Listing of Author : "Ovitz Taylor Gates"

THE IT OUTSOURCING ESSENTIALS GUIDE - A COMPLETE PACKAGE The 'how to' of outsourcing, filled with template examples. How to construct solid relationships to control costs and provide access to critical skills. Understanding best practice in selecting a service provider. Plus tactical presentations on how to construct solid sourcing relationships between vendor and enterprise. One thing's for sure: The IT Outsourcing Essentials Guide makes creation of outsourcing agreements far more straight forward. No doubt about it: it de-mystifies IT Outsourcing, is fast and easy to use and your number-one source, designed to suit your IT Outsourcing needs. To show you what we mean, have a look at the supreme content of the IT Outsourcing Essentials Guide:

  • Platform: BEOS, Linux, Mac OS X, Mac PPC, MS-DOS, OS/2, Palm OS, Pocket PC, Symbian, Unix, Win2000, Windows CE, Windows Server, WinOther

The ASP Toolkit is the specification that enables Application Service Providers - an organization that hosts software applications on its own servers within its own facilities. Customers access the application via private lines or the Internet. Also called a commercial service provider. All documents are here to set you up as an ASP.

  • Platform: BEOS, Linux, Mac OS X, Mac PPC, MS-DOS, OS/2, Palm OS, Pocket PC, Symbian, Unix, Win2000, Windows CE, Windows Server, WinOther

A NEW APPROACH to IT Asset Management Until now, IT asset management software was developed to focus on a few things: * Keep track of what you own * Know where it is * Know how much it's costing you This limits its value to other parts of the business, such as operations and IT services, and can lead to silos and turf wars over which group owns what processes and data, and diminished returns. By combining the IT asset management repository with the CMDB, and further integrating the tools that IT uses to manage systems and implement change, asset management becomes something that everyone is participating in, whether they know it or not. INFORMATION YOU CAN USE Not only can you have metrics that will help you prioritize projects and demonstrate the business value of keeping IT in-house, IT staff will have the data they need...

  • Platform: BEOS, Linux, Mac OS X, Mac PPC, MS-DOS, OS/2, Palm OS, Pocket PC, Symbian, Unix, Win2000, Windows CE, Windows Server, WinOther

balanced scorecard - Keep at it. Balanced Scorecard hard? Let’s face it—setting up and running a balanced scorecard is no easy task. How do we satisfy everyone’s needs and quit having to answer the same questions over and over again? Sometimes it seems easier to keep going along as we have been than to design and implement a whole new system. But it doesn’t have to be! We here at Balanced Scorecard Survival have been there and done that, ten times over. That’s what made us decide to stand up one day and declare that our time is too valuable to waste another second working without a viable balanced scorecard solution! It’s this declaration that led to the Balanced Scorecard Toolkit, a step-by-step guide that lays everything out so simply and...

  • Platform: BEOS, Linux, Mac OS X, Mac PPC, MS-DOS, OS/2, Palm OS, Pocket PC, Symbian, Unix, Win2000, Windows CE, Windows Server, WinOther

The CRM Toolkit: Customer Relationship Management. A vast way of approach to customers in an attempt to realize their living style in every field of life and eventually to influence them to change their life style toward their benefitable direction through the company initiating ceaseless communication of indirect, implicative and inspiring suggestion so that the company may attract new customers and bind existing customers steady with the company.

  • Platform: BEOS, Linux, Mac OS X, Mac PPC, MS-DOS, OS/2, Palm OS, Pocket PC, Symbian, Unix, Win2000, Windows CE, Windows Server, WinOther

The Help Desk Survival site offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This site and the Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to...

  • Platform: BEOS, Linux, Mac OS X, Mac PPC, MS-DOS, OS/2, Palm OS, Pocket PC, Symbian, Unix, Win2000, Windows CE, Windows Server, WinOther

Six Sigma is a quality management program to achieve "six sigma" levels of quality. It was pioneered by Motorola in the mid-1980s and has spread to many other manufacturing companies. GE Aircraft Engines strives to operate at six-sigma levels of qualit. It continues to spread to service companies as well. In 2000, Fort Wayne, Indiana became the first city to implement the program in a city government.

  • Platform: BEOS, Linux, Mac OS X, Mac PPC, MS-DOS, OS/2, Palm OS, Pocket PC, Symbian, Unix, Win2000, Windows CE, Windows Server, WinOther

The Wireless Toolkit is a state-of-the-art toolbox for developing wireless applications. The toolkit includes the emulation environments, performance optimization and tuning features, documentation, and examples that developers need to bring efficient and successful wireless applications to market quickly.

  • Platform: BEOS, Linux, Mac OS X, Mac PPC, MS-DOS, OS/2, Palm OS, Pocket PC, Symbian, Unix, Win2000, Windows CE, Windows Server, WinOther
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