Software Listing of Author : "Omni Customer Support"

Omni Customer Support allows you to improve the quality of your customer support The underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution It allows new staff to be immediately productive without a costly investment of learning all the known support issues It enables you to track the problem areas of your product so you can see what areas need improvement in the next release Why Omni Customer Support? Omni Customer Support enables you to create a searchable knowledge base of all your customer support issues. As the number of issues increases, the harder it is to find the right issue from the hundreds or thousands of other issues. A linear search of the issues is not going to work. You want to find the most relevant issues,...

  • Platform: Java, Tablets, Win2000, Windows Server, Windows Vista, WinOther
New Reviews

Safe In Cloud

It is quite difficult to find any computer users nowadays who do not need to use the web, for any purpose. Whether it is for education or entertainment, the web is your best resource. You also need to use various online services for banking, ...


PictBear

Nowadays, a majority of PC users resort to digital image editing once in a while. It may be required for retouching image captured in smart phones or for creating an album in Facebook. For some people, tinkering with digital images is a pastime too. ...


Panda Cloud Cleaner

PC security has become a tricky and complicated subject both for home users and network supervisors, with complexity and risk factors multiplying over the years. Using a single antivirus app may not be enough anymore. That explains why many users ...


SnapCrab

Nearly every PC users need to take screenshots from time to time, whether it is for personal or professional needs. While using the basic Windows screenshot capture method is available, it is not adequate for everyone. When you want to capture ...


BitKiller

Dealing with various types of data efficiently holds the key to success in any computing task. Apart from generating new data and modifying existing files, it becomes necessary to delete existing files at times. While most users resort to using ...


SeaMonkey, Portable Edition

Using the Internet has become a necessity for a majority of people, including those who do not use a PC regularly. To browse web, stream video or download online content, people often resort to using various third party apps. For example, using ...


TuckAway Intelligent Email Organizer Pro

Using an email software allow you to do a number of things including managing your address lists, emails and even ending memos, documents and even virtual letters. You can also use it to manage your tasks easily. The email software comes in ...


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