Software Listing of Author : "Maritz Research"

  • Capella
  • License: Freeware
  • Price: 0.00

Capella, the world class customer experience management platform by Maritz Research, is now available on iOS/Android.

For decades Maritz Research has built innovative and robust customer satisfaction tracking programs, helping our clients become industry leaders. Capella represents the culmination of our best practices and thinking. It allows organizations of any size to make sense of their customer feedback data. With this platform users can clearly see the most important data and, more importantly, take action on that information—right from the tool.

Key features of Capella Mobile:
Real-time customer hot alerts identify unhappy customers and allow you to assign follow up actions.
Track every customer's survey feedback, including scores and comments.
Monitor key performance measures from the easy-to-read...

  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x

DealerPulse is a convenient mobile version of the desktop program designed for use by subscribing General Motors dealerships and GM field representatives.

DealerPulse Mobile allows you to view complete survey data by:
sales or service customer
* brand
* time period
* sales or service employee

This application is intended for internal use only by GM dealership personnel that are enrolled in DealerPulse. This application does not contain advertising and is not intended for viewing by consumers.
For support on this application or information on subscribing to DealerPulse, contact: 800.778.5706 (option 1)

PURPOSE
DealerPulse is a dynamic online CSI diagnostic tool that goes beyond the numbers—helping GM Dealers monitor performance, identify strengths, diagnose problems, and pinpoint root causes to develop...

  • Platform: Android 2.x, Android 3.x, Android 4.4, Android 4.x
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