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Software Listing of Author : "Livechat Software"
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LIVECHAT Communicator |
License: Shareware | Price: 12 |

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LIVECHAT Communicator is a secure corporate instant messenger. It enables fast and intuitive IM contact between all the employees, allows creating secure (encrypted with SSL) private chats and conferences using one of many protocols (ICQ, MSN, Skype, Gadu-Gadu, LIVECHAT). All the instant messaging flow is monitored and can be managed by administrator, who manages all the employees rights and keeps them sorted into departaments. It is possible to block external IM protocols and have all the employees use just the LIVECHAT protocol. Communicator is also ready to be used as a SIP/VoiP phone. All the users have access to the shared history of public chats what creates an internal knowledge base in the corporation. If it is needed, the application allows to take over other user's desktop with the remote desktop feature, but only after his...
Publisher: LIVECHAT Software |
Date Released:
| Download Size: 7441 KB | Download
Platform: WinXP, Windows2000, Windows Media Center Edition 2005, Windows Vista
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LIVECHAT Contact Center |
License: Shareware | Price: 36 |

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LIVECHAT Contact Center is a customer service solution. With chat button placed on the website, visitors without installing any software receive simple & quick access to live chat with customer service representatives or sales support. Agent has got even more functionalities- personal and automated chat invitation, web traffic monitoring and visitor information page are just basic features to start with. Application includes search engine icons to make easy recognizing referring website, the possibility of setting up link shortcuts and canned answers and also allows to transfer the customer between different agents without losing chat history. LIVECHAT Contact Center allows multiple conversations with customers, partners and employees at the same time. Also, more advanced users will appreciate the feature of tracking chat...
Publisher: LIVECHAT Software |
Date Released:
0-52-2009 | Download Size: 12417 KB | Download
Platform: WinXP, Windows2000, Windows Media Center Edition 2005, Windows Vista
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