Software Listing of Author : "Kosmos Bos"

	AutoAppointments | License: Shareware | Price: |
	The appointments automation into a facillity. Coordinate appointments with customers. Keep the procedure progress from "appointment call", to reception, to the therapist until to payment. The incoming task emerges as "Activities to do" on the terminal of the assignee (user). After the user finishes the job he/she forwards the task, with any number and kind of attached documents to it. The "operations manager" can see at any time what tasks are running, their past history, users that have been assgned and assingment and finish time. All this information is important in order to evaluate every employee's contribution into the company. Every task assignment procedure is coordinated by an intellingent agent, named "APPOINTMENT_MANAGER". The agent's action plan (process code) and cooperation with users (production code) are displayed in... Publisher: kosmos BOS | Date Released: 22-10-2007 | Download Size: 5453 KB | Download Platform: Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista
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	Easy-CSS | License: Shareware | Price: 99 |
	For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician. The steps required for a successfull use of the program are the follows (Step 1) Define your Technicians, Customers and Contracts. Define as a technician any person in your company that is capable of dealing with customers problems. (Step 2) Setup your Help Desk Knowledge Base. Information is power. Dont let this power stay only into your head. Multiply it by sharing it with others. How? Write down... Publisher: kosmos BOS | Date Released: 16-03-2006 | Download Size: 9477 KB | Download Platform: Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003
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