Software Listing of Author : "Kosmos Bos"

The appointments automation into a facillity. Coordinate appointments with customers. Keep the procedure progress from "appointment call", to reception, to the therapist until to payment. The incoming task emerges as "Activities to do" on the terminal of the assignee (user). After the user finishes the job he/she forwards the task, with any number and kind of attached documents to it. The "operations manager" can see at any time what tasks are running, their past history, users that have been assgned and assingment and finish time. All this information is important in order to evaluate every employee's contribution into the company. Every task assignment procedure is coordinated by an intellingent agent, named "APPOINTMENT_MANAGER". The agent's action plan (process code) and cooperation with users (production code) are displayed in...

  • Platform: Win2000, Windows Server, Windows Vista, WinOther

The incoming order process automation into a company. Put orders and execute them.The order along with the products goes to the production lines. There every product starts to produced at the same time. The incoming task emerges as "Activities to do" on the terminal of the assignee (user). After the user finishes the job he/she forwards the task, with any number and kind of attached documents to it. The "operations manager" can see at any time what tasks are running, their past history, users that have been assigned and assignment and finish time. All this information is important in order to evaluate every employee\'s contribution into the company. Every task assignment procedure is coordinated by an intelligent agent, named "ORDER_MANAGER". The agent\'s action plan (process code) and cooperation with users (production code) are...

  • Platform: Win2000, Windows Server, Windows Vista, WinOther

The car service automation process management. Get service orders and execute them. The customer put service call to company. The application handles all the process of car servicing, starting from the gate reception, to disassembling and disassembling. The incoming task emerges as "Activities to do" on the terminal of the assignee (user). After the user finishes the job he/she forwards the task, with any number and kind of attached documents to it. The "operations manager" can see at any time what tasks are running, their past history, users that have been assigned and assignment and finish time. All this information is important in order to evaluate every employee\'s contribution into the company. Every task assignment procedure is coordinated by an intelligent agent, named "SERVICE_MANAGER". The agent\'s action plan (process code)...

  • Platform: Win2000, Windows Server, Windows Vista, WinOther

The Task assignment process automation into a company.You can assign tasks to users, by name or by position into the company or organization. The incoming task emerges as "Activities to do" on the terminal of the assignee (user). After the user finishes the job he/she forwards the task, with any number and kind of attached documents to it. The "operations manager" can see at any time what tasks are running, their past history, users that have been assigned and assignment and finish time. All this information is important in order to evaluate every employee\'s contribution into the company. Every task assignment procedure is coordinated by an intelligent agent, named "TASK_MANAGER". The agent\'s action plan (process code) and cooperation with users (production code) are displayed in the Developer-Agent Prototypes. A flowchart is...

  • Platform: Win2000, Windows Server, Windows Vista, WinOther

The Customer Complaint Process Management. Automation of ISO procedure. This procedure automates the usual (and very useful) event of customer complaint.. The procedure starts with the fill in of the complaint form. On this form there is the possibility to attach files. The tasks arise the one after the other in the Tasks menu of the employees of the company. The "operations manager" can see at any time what tasks are running, their past history, users that have been assigned and assignment and finish time. All this information is important in order to evaluate every employee\'s contribution into the company. Every customer complaint procedure is coordinated by an intelligent agent, named "CUST_COMPLAINT". The agent\'s action plan (process code) and cooperation with users (production code) are displayed in the Developer-Agent...

  • Platform: WinXP, Win7 x32, Win2000, Windows2000, Windows2003, Windows Vista, Win98, WinME, WinNT 3.x, WinNT 4.x, Windows 10, Windows 8

For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician. The steps required for a successfull use of the program are the follows (Step 1) Define your Technicians, Customers and Contracts. Define as a technician any person in your company that is capable of dealing with customers problems. (Step 2) Setup your Help Desk Knowledge Base. Information is power. Dont let this power stay only into your head. Multiply it by sharing it with others. How? Write down...

  • Platform: Win2000, Windows Server, WinOther

This piece of software is the first of a series of products that are based entirely on the n-tier technology. One at least application server must be istalled near the MS-Access database. The clients can be installed anywere in the Internet. Firstly the server installation gets all the database schema i.e. tables, fields, indexes, foreign keys and views. After that browsing and editing forms are created. The clients then are setuped automaticaly. In one single pass connects with any of the application servers and copies all the resources (forms, reports, menus). The user, once logged from a remote client has the ability to browse, sort and filter (using composite filtering) all the tables and views of the database. New records of can be added (using edit form) to any table, modified or deleted. The data from any browser can be exported...

  • Platform: Win2000, WinOther

The Task assignment process automation into a company.You can assign tasks to users, by name or by position into the company or organization. The incoming task emerges as "Activities to do" on the terminal of the assignee (user). After the user finishes the job he/she forwards the task, with any number and kind of attached documents to it. The "operations manager" can see at any time what tasks are running, their past history, users that have been assigned and assignment and finish time. All this information is important in order to evaluate every employee\'s contribution into the company. Every task assignment procedure is coordinated by an intelligent agent, named "TASK_MANAGER". The agent\'s action plan (process code) and cooperation with users (production code) are displayed in the Developer-Agent Prototypes. A flowchart is...

  • Platform: WinXP, Win7 x32, Win7 x64, Win2000, Windows2000, Windows2003, Windows Vista, Win98, WinME, WinNT 3.x, WinNT 4.x, Windows 10, Windows 8
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