Software Listing of Author : "Kalmstrom.com"
- Public Folder HelpDesk (Developer License)
- License: Shareware
- Price: 1800.00


Collaborate on helpdesk tickets inside Microsoft Outlook. Create tickets from e-mail or webform, manually or automatically, with attached files and rich text. For new tickets, get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in a database - Access, SQL Server or SQL Azure. Closed tickets are retained only in the database but can be searched and reopened in Outlook if needed. Mail conversations can be tracked. Powerful, integrated Statistics tool facilitates business intelligence. Report generator based on MS Excel allows you to build and share custom reports with co-workerKnowledge base. Databases are open to allow building any kind of custom reports or additions to the tables. Open webform for receiving support questions online. The ticket form is in HTML and also easy to customize.Suitable...
- Publisher: kalmstrom.com
- Date Released:
- Download Size: 23695 KB
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- Platform: WinOther, WinVista
- SP Attach for Outlook and SharePoint
- License: Shareware
- Price: 490.00


Let Outlook publish your files directly to a SharePoint library instead of sending them as attachements. This add-in does that, automatically or after your choice, and leaves a link in the e-mail instead, thereby allowing you to make better use of your intranet and Exchange server. Outlook is good for a lot of things, but not for file transfers. Works with any Frontpage or WebDAV site but of course best with SharePoint document libraries. Free 30 days trial. Single User license 129 USD. Organizational license 490 USD including one year of support. Video demonstration + downloadable Word-manual and slideshow online. Supports Windows Vista and Office 2007.
- Publisher: kalmstrom.com
- Date Released:
- Download Size: 4382 KB
- Download
- Platform: Win2000, WinOther, WinServer, WinVista