Software Listing of Author : "Escon Information Consulting"

AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product\'s features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right...

  • Platform: Linux, Unix, Win2000, WinServer
New Reviews

Hard Disk Sentinel Professional

Among the several hardware components used in a PC, hard disk is very important as it is what contains all data including the operating system. Like all components of your computer, the hard disk also becomes subjected to wear and tear, usage ...


Sony DVD Architect Studio 5.0 Build

Sony makes some of the most polished and professional software in audio- video segment. Its Vegas is rated as one of the most accomplished video editors in studio setups worldwide. However, if your needs are modest and you can do without truckloads ...


HandBrake

Nearly every PC user gets into a situation when they fail to understand what to do with a DVD that will not play back on DVD player or PC owing to format restrictions. Some users may also feel irked about a video file downloaded from web refusing to ...


Blue Ridge AppGuard

While using an antivirus is need of the day, finding the perfect one for your usage needs can be a daunting task. No matter how expensive or feature rich such apps, they have some drawbacks. One grudge many users have is their security software can ...


Anvi Uninstaller

Nearly every PC user needs to install third party software and remove them when they are no longer required. Generally, the default Windows installer and uninstaller utilities suffice for dealing with such tasks. However, the integrated uninstaller ...


Trend Micro SafeSync

With a growing section of computer users using more than one PC or device for web access and data sharing, it has become imperative to use suitable apps for backing up and syncing data across devices. There are popular contenders like Google Drive ...


Cloudmark DesktopOne Anti-Spam Solution

Nowadays, a majority of PC users stick to personal email accounts that come with inbuilt spam filter protection. However, there are numerous businesses that use email clients like Outlook and Thunderbird too. When you deal with many email accounts ...


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