Software Listing of Author : "Escon Information Consulting"

AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product\'s features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right...

  • Platform: Linux, Unix, Win2000, WinServer
New Reviews

dMaintenance

As a computer user, you may need to deal with several types of applications. For a lot of Windows users, the integrated tools of the OS may not suffice at times. They may need to use several third party apps for needs such as entertainment, ...


BullGuard Premium Protection (2014)

PC security apps are in high demand these days, given the rampant growth of malware attacks and attacking exploits worldwide. To stave off the rising competition in the sector, security suite makers try to bundle in additional goodies with their ...


Argente Utilities

You can find so many third party utilities that can be used to maintain a Windows based PC and extract maximum performance from it. While these tools offer better performance than Windows in-built utilities, the plethora of choices can make ...


Adobe Edge Animate CC 2014

There was a time when Flash was perceived to be the most popular and emerging web technology for creating animation and interactive web content. Every web site owner wanted to embed flash content owing to its excellent interactivity and medic ...


FortiClient Standard

Every computer user needs to have adequate protection for his system and this holds true for corporate and network users. In business setups, where multiple desktops and servers are connected to a network, using regular antivirus suite may be ...


HitFilm Ultimate

There are several video editing and compositing software for Windows platform but few can be as versatile as HitFilm Ultimate. It lets you create amazing quality movies with eye caching effects and add your customizations. Its particle effects are ...


CyberLink PhotoDirector 5

Digital photography enthusiasts usually stick to industry leading contenders like Adobe Lightroom or Aperture of Apple. However, in recent years a few capable contenders have emerged on the horizon. If you are looking for a feature packed yet ...


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