Software Listing of Author : "Escon Information Consulting"

AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product\'s features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right...

  • Platform: Linux, Unix, Win2000, Windows Server
New Reviews

Safe In Cloud

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Using an email software allow you to do a number of things including managing your address lists, emails and even ending memos, documents and even virtual letters. You can also use it to manage your tasks easily. The email software comes in ...


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