Software Listing of Author : "Escon Information Consulting"

AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product\'s features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right...

  • Platform: Linux, Unix, Win2000, Windows Server
New Reviews

IDrive Classic

For every type of computer user, backing up data has become near compulsory. Apart from data loss caused by hardware snags, you cannot rule out the risk of data loss caused by malware attacks. That explains why millions of PC users back up their ...


Auslogics BitReplica

With storage capacity and options going up with time, PC users have got numerous options to back up their important data, whether you need to store your music, movie collection or other types of data safely, using the PC’s HDD may not be ...


F-Secure SAFE 2014

Not so long back, a majority of people used either desktop or laptop for web access and general computing needs. However, things have changed a lot in recent years. Nowadays, it is not uncommon to find people who use laptop, desktop and tablet for ...


Focus One Mind

Technology has made life easier for humans beyond doubt but it comes with the downfalls too. The web serves as the source of entertainment, income and resource for several things for most people. However, the internet can also become a source of ...


Apple Aperture

It is quite true that Macintosh users generally get fewer tools to pick from than Windows users but they have some solid and impressive software to work with. One such example is Apple’s professional image editing and organizing tool, ...


Avast Endpoint Protection Suite Plus

PC security has become a vital aspect of computing nowadays and business users face the heat more than home users. While installing and handling a standalone antivirus suite is neither tedious nor time consuming, the scenario is different in ...


Avid Media Composer

When it comes to professional level video editing, there are plenty of tools available for computer users nowadays. While a lot of studio professionals swear by apps like Adobe’s powerhouse software Premiere Pro and Mac users stick to Final ...


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