Software Listing of Author : "Escon Information Consulting"

AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product\'s features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right...

  • Platform: Linux, Unix, Win2000, Windows Server
New Reviews

PictBear

Nowadays, a majority of PC users resort to digital image editing once in a while. It may be required for retouching image captured in smart phones or for creating an album in Facebook. For some people, tinkering with digital images is a pastime too. ...


Panda Cloud Cleaner

PC security has become a tricky and complicated subject both for home users and network supervisors, with complexity and risk factors multiplying over the years. Using a single antivirus app may not be enough anymore. That explains why many users ...


SnapCrab

Nearly every PC users need to take screenshots from time to time, whether it is for personal or professional needs. While using the basic Windows screenshot capture method is available, it is not adequate for everyone. When you want to capture ...


BitKiller

Dealing with various types of data efficiently holds the key to success in any computing task. Apart from generating new data and modifying existing files, it becomes necessary to delete existing files at times. While most users resort to using ...


SeaMonkey, Portable Edition

Using the Internet has become a necessity for a majority of people, including those who do not use a PC regularly. To browse web, stream video or download online content, people often resort to using various third party apps. For example, using ...


TuckAway Intelligent Email Organizer Pro

Using an email software allow you to do a number of things including managing your address lists, emails and even ending memos, documents and even virtual letters. You can also use it to manage your tasks easily. The email software comes in ...


WebAcappella

Web design sector has witnessed several trends and technological innovations affect website development in big ways. With time, designing websites has become easier. Nowadays, you can find web design software that nearly eliminates the need to ...


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