Software Listing of Author : "Escon Information Consulting"

AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product\'s features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right...

  • Platform: Linux, Unix, Win2000, WinServer
New Reviews

Google Drive

In last few years, the popularity and proliferation of Cloud storage and usage has shot up considerably. Everyone, including a teenager to a network administrator is using some type of cloud based data storage. You can opt for both free and paid ...


Artlantis Studio

Animators and design professionals need to use several high end and costly applications for catering to client needs nowadays. However, you need not necessarily spend after high end apps used by studio professionals when there are capable and ...


MusicBee

Irrespective of what type of a PC you use, it will be necessary to use a media player app from time to time. If the WMP is not your cup of tea, you will have to pick from third-party music player apps. The problem with some such apps is that either ...


avast! GrimeFighter

PC users need to cope with various performance issues from time to time. It could be the infamous BSOD, slow multitasking, unexpected system crash and so on. This can be caused by malware invasion, failing hard drive or many other issues. While ...


Avast! EasyPass

Internet and emerging computing technologies have changed the way people live and communicate in the last decade. Even the way internet is being used has changed over time. While the web was mostly vast and expanding repository of information once, ...


Edraw Max

Using office productivity software like MS Word meets the need for creating basic diagrams, flowcharts and designs in several office setups. However, in some specific cases employees need to use feature rich app to make complex business ...


LazPaint Portable

When it comes to choosing a suitable image editor, PC users are bombarded with options! There are a huge number of apps and some of them cost a lot. If you are looking for a freeware image editor that offers decent image editing features and ...


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