Software Listing of Author : "Dennis Baggott And Sons"

AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser. The GUI in this version has been enhanced to make data entry even faster. This version now uses SMTP for emailing from the windows app - no longer relying on a particular email client to be installed The wide variety of reports include graphical and analytical reports to see where most of your support issues are coming from. The reports can also be easily exported to a variety of file formats and emailed to upper management. The browser interface requires Microsoft PWS or IIS There are still no additional per user charges for either the windows interface, email module, or browser based interface. All are included in the site license price....

  • Platform: Win2000, WinOther

A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.

  • Platform: WinOther

Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. Now includes a number of charts and graphs to give you insight into your help desk operations. A backup and restore feature was also added in this release. The user interface has also been updated.. LNSOFTWARE Late Night Software. Recently moved to a new web host, here you will find a variety of affordable software for IT Help Desk Staff, Customer Support Staff and Church Administration

  • Platform: Win2000, WinOther

A web server option is now available for Been There, Done That! 2006. If you have struggled to set up web based software in the past, or don't want to use Microsoft IIS for other reasons, you may find this web server a real "no brainer". Just install and click the Icon to start the server. Just $99 per site, this add on gives existing users of Been There, Done That! a new way to work with their data, and an easy way to let end users request support.

View a flash demo of the web served Been There, Done That! 2006
I developed my first help desk several years ago. Originally, written for my own use, others who saw me using the program suggested it might do well if offered for sale on the Internet. Well, I released Been There, Done That!dlTe at the price of just $75 and have been pleased with the response. I am proud to say...

  • Platform: Windows 7, WinOther, WinServer, WinVista

Church Secretary 7.0 makes it easy for even the smallest church to quickly record, update and report on a wide variety of membership information. It also allows for storing digital photos of both families and individual members, if desired, to produce pictorial member directories. New importing options, new backup and restore feature, new report builder and improved query wizards.

  • Platform: Win2000, WinOther

A new version is being considered to improve some of the reports, and possible changes to Import procedures. When available, this will be a free version upgrade to registered users. I do not have a firm time frame for the next upgrade, nor have I decided if this will be a minor, incremental release, as I have only received complaints from one registered user, however, when available it will be posted on the web site so please check back often.

The new interface is more attractive, and will look more like XP when running on Microsoft's Windows XP. The many reports included with earlier versions are supplemented in 2.0 with an easy to use Reports Wizard for quickly creating simple tabular style reports which can be filtered using the Query Wizard. However, version 2.0 also adds a Visual Report Builder. This feature will let...

  • Platform: Windows 7, WinOther, WinServer, WinVista

Church Secretary Pro is comprehensive yet easy to learn and features context senstive help wth "help" buttons on almost every screen. Dozens of reports allow for emailing or exporting data in a variety of formats. In addition to recording membership, attendance, contribution and visitation records, church library inventory and a prayer request database makes the program even more valuable at just $199 per church. Manual included in both DOC and PDF file format.

  • Platform: Win2000, WinOther

Real estate agents will be able market their property listings in new ways with this program. Design your own reports and save them as PDF files for emailing, as HTML for uploading to web sites, and if you have a CD Copier, create Listings CDs. The included listview application can be copied to CD along with the latest property listings and provided to agents or mailed to customers, or even given away at Open Houses. Up to 6 digital images can be stored in the database with each property record so you only need to copy a single database file to the CD. Network ready at no additional per agent cost. The Query Wizard let's you quickly find just the property your client is looking for and filter reports easily. The report builder let's you create your own custom reports easily and include your office logo, agent photos, and more.

  • Platform: Win2000, WinOther

Below is from an email I recently sent to many licensed users of AccessAble Help Desk Pro Edition. I would be glad to hear from any of you who may contemplating a purchase of AAHD Pro Editon. Email me at dbandsons@aol.com with any feedback that you think may help me in developing the next version.
I am writing to you today because I am currently working on the next version of AccessAble Help Desk Pro Edition and would like to get your feedback if possible. Some of the planned changes may mean that you would not want to take advantage of the next free upgrade since this will entail a new database structure. In order to use your current data with the next release you would have to import your current data to the new database file. I hope that the import feature will make this relatively painless, but I will understand if you decide...

  • Platform: Windows 7, WinOther, WinServer, WinVista

Proactive Customer Support 2006 was uploaded on September 30, 2006. This new release is file compatible with version 2.0 and, although optional, it is a free version upgrade to registered (licensed) users of version 2.0. The web page interface for this version is provided in the newer ASP .NET format, aspx pages instead of Classic ASP pages. The web pages are provided with several styles to allow you to display the web pages with a different look and feel. I will initially leave the site license price as $299 which covers both the windows application and the web interface for as many users as you like. However, the price will be going up to $399 later this year. The new version includes a newer set of Crystal Report runtime files, and the graphical reports have been redesigned. For example, when your chart would be overcrowded with too...

  • Platform: Windows 7, WinOther, WinServer, WinVista

Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost.. LNSOFTWARE Late Night Software. Recently moved to a new web host, here you will find a variety of affordable software for IT Help Desk Staff, Customer Support Staff and Church Administration

  • Platform: Win2000, WinOther

If you are like many people who have purchased one of our programs to help with customer support at your organization, you want something simple - and affordable. This is why I developed our QUAD Help Desk dlTe programs. Now, with the latest edition - QUAD Help Desk Client Server Edition , we have a QUick And Dirty Help Desk solution for just about any organization.

* QUAD Help Desk 2008 - released in January 2008, consolidates the earlier QUAD Help Desk Standard and Pro Editions. This version includes user logins and procedure security, now known as Groupware. This major rewrite of our popular QUAD Help Desk program inludes a number of new features. Rich Text Formatting is now possible, as well as spell checking. A variety of charts and graphs are provided to supplement the text and cross tab reports. Licensed users also...

  • Platform: Windows 7, WinOther, WinServer, WinVista

I will be adding more information on our newest generic customer support program, QUAD Help Desk Client Server Edition 2006, soon. I will be adding a link to sample web pages which will be provided to licensed users as a free thank you for purchasing a site license. However, you can download a fully functional 30 day trial version today.

Unlike QUAD Help Desk Standard and Pro Edition, this version utilizes a Microsoft SQL Server 2005 or Microsoft SQL Server 2005 Express Edition backend (you need to have that already installed). There are two versions of QUAD Help Desk Client Server 2006: One version utilizes user and procedure security as does QUAD Help Desk Pro Edition while the other will not use these features. The database structure is the same for both versions.

  • Platform: Windows 7, WinOther, WinServer, WinVista

Many organizations just need a simple, affordable way to enter and update requests for support from internal or external customers. QUAD Help Desk is just that - simple and affordable. The program also includes a simple mini web server to allow customers to request support via browser and allows techncians or CSRs to add, update and search the database with just their web browser. In addition, the program comes an unlimited site license.

  • Platform: WinOther

QUAD Help Desk 2008 version 1.0 - This release includes user login and procedure security features, now known as "groupware" and replaces QUAD Help Desk Standard and Pro Edition. Multi user ready, the new version has a new interface, new backend database, and new features. Easily output your data in a variety of formats or send directly to your default email program.

Use Rich Text Formatting. Edit calls in list/table or form view. Spell check. Many changes in this new version.

Licensed users will also receive a CD with a Report and Queries add on tool. This Report and Query feature allows you to create not only basic reports, but also Cross Tab reports and attractive charts and graphs.

The price for a site license has increased with this version, but since there are no additional per user charges as...

  • Platform: Windows 7, WinOther, WinServer, WinVista

Easily record, update and report on users, computers, peripherals, software, user training and support issues. The optional HTTP Server allows users to request support via browser, and lets technicians update support requests and inventory information via browser, as well. The spread sheet wizard lets you create reusable layouts and apply filters using the Query Wizard before creating Excel format spread sheets.

  • Platform: WinOther

December 11, 2005 - Shut Up and Reboot! 2006 is now available. Totally redesigned since earlier versions, the differences are more than skin deep. The backend database format is no longer an old fashioned .dbf file, but includes the same stable, robust file format as our Been There, Done That!, Problem Solved! and many other programs.
This is also the first of our customer support/help desk programs to include integrated charts and graphs and a built in backup and restore utility.
You can be among the first to download the just released program by clicking here.

Try it out for up to 30 days to see if it meets your needs. If so then you can buy a site license - $199 for one staff member or more, no additional per user charges.

  • Platform: Windows 7, WinOther, WinServer, WinVista

SRM Church Database dlTe allows you to quickly and easily enter, update, and report on a wide variety of information about your church members, their attendance, donations they make to the church, the church library, even prayer requests!
Those who have used my other church management programs, will see some similarities, however, I believe this program is my most comprehensive one. In addition to providing for entry of family, member, attendance, and contributions, SRM Church DatabasedlTe allows you to also easily record church library information, prayer requests, visitor information and contacts with regular members as well as visitors. While this program includes some simple reports and the report wizard used in earlier programs, it adds a visual report builder to allow you to create your own reports, either list style of form...

  • Platform: Windows 7, WinOther, WinServer, WinVista

TJ 2005 has been redesigned to make the process of documenting student behavior quick and easy. The updated report wizards allow the teacher or administator to quickly create reports and sort by student name, class name incident type and more. These reports can also be saved in PDF format for emailing as an attachment. Also, a button has been added to instantly create a Microsoft Excel formatted spreadsheet for any and all incidents as filtered and sorted. The Query Wizard also makes it easy to search the incidents behavior or any field. Affordably priced and available as a single teacher license, school wide license and even a license for the county school system. Makes teachers jobs a little easier.. DBandSons - Dennis Baggott and Sons. Dennis Baggott and Sons - Software for Help Desks, Customer Support, Church and School Administration

  • Platform: Win2000, WinOther
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