Software Listing of Author : "Adventnet Inc"

	ManageEngine OpManager Voip Monitor | License: Shareware | Price: 895 |
	Getting ready to deploy VoIP? Worried about poor VoIP call quality? Wanting to add more VoIP lines but clueless on how your network would handle the extra traffic? The OpManager VoIP Monitor helps enterprises tide through all the stages of VoIP rollouts. The module brings together network fault and performance management functionalities of OpManager, VoIP Quality of Service monitoring using Cisco IP SLA technology and granular network traffic troubleshooting from Netflow Analyzer to give you a complete end-to-end VoIP network management solution. The VoIP Monitor capabilities include: - Proactive, continuous monitoring of VoIP Service Levels: monitored QoS metrics include delay, packet loss, jitter and Mean Opinion Score (MOS) - VoIP call quality monitoring over entire WAN - Easy troubleshooting of VoIP problems through bandwidth... Publisher: AdventNet Inc | Date Released: 27-11-2008 | Download Size: 33343 KB | Download Platform: Windows2000, WinXP, Windows2003, Linux
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	ManageEngine ServiceDesk Plus | License: Freeware | Price: 0.00 |
	ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy. ServiceDesk Plus enables end-users to submit tickets via an online web form or through email. It automates several key workflow tasks such as case routing, acknowledging requester, technician notification and handling of SLA rules. It includes a Solutions module that allows you to document best practices and solutions to common problems in an online knowledge... Publisher: AdventNet Inc | Date Released: 12-11-2008 | Download Size: 44032 KB | Download Platform: Windows2000, WinXP, Windows2003, Linux
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	ManageEngine SupportCenter Plus | License: Freeware | Price: 0.00 |
	ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users to submit support requests (trouble tickets) from anywhere, anytime using just a browser. Self-Service Portal Reduce call volumes with a Web-based self service portal where customers can search the knowledge base, submit a request or check the status of their open requests. Customer Case Tracking A robust and easy-to-use help desk that helps... Publisher: AdventNet Inc | Date Released: 05-11-2007 | Download Size: 32060 KB | Download Platform: Windows2000, WinXP, Windows2003, Linux
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