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AbusePipe Abuse Desk Management Software

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AbusePipe Abuse Desk Management Software Editor's Review

Floating throughout magazines and websites regarding the benefits of getting a good quality and useful help desk software, you search that lots of them concentrate on how it can help your clients and the team of your help desk. Therefore, you are bound to doubt how particular software could probably help boost your business. In the entire realism, software of help desk would help everyone concerned, from the team of your help desk and your clients to your personal company. With the help of this software you can improve satisfaction of your customer. The help desk software mostly works by managing and tracking information. It will assist increase the efficiency of your help desk thus increasing the excellence of your client support. This will also make the clients satisfied and happier with the services offered to them. This software provides you the skill to appoint offshore workers. A good quality help desk program can work all around the world throughout interconnectivity and the internet powers. You can also cut the costs and also look for superior team of help desk by appointing people from different nations as software is now fully supports with different languages. In addition, you can also give permissions your workers to do work from their home. At present you may think software is just there to track and manage necessary information. But it has added features which could still assist you save energy and time. It has an automatic function of the e-mailing thus you would not need to paste and copy the whole thing manually. It even makes a news feed which will inform clients of trending issues filed by them therefore reducing mostly pointless calls. In addition, the program might even limit the sent emails or calls by your customers which is very much helpful thinking about the total number of persons submitting on a daily basis.
 
Abuse Desk Management Software is best software that is available in the market to help you in this aspect. This software can recognizes the invention source of the email abuse complaints very quickly, and permits you to instantly contact the invention customer and take suitable action. AbusePipe is the best system which deals with violence criticisms, and assists ISPs in their struggle next to spam from within their personal networks with use of KANA and some other solutions of the incoming mail. This software has fast time response to violence emails from the period of 3 weeks down to the period of 1 day or 1 hour as per on the chosen period of reporting. There is less possibility of your ISP being black-barred by some other ISPs for breakdown to take action next to spammers. In this software you need less technical employees to look into abuse. Technical employees can return to their usual job functions sooner than spending most of it responding to email violence. Spammers will search your ISP less of the spongy target, and therefore they will mark any other ISPs. So get this useful software now!!! Overall, I'd rate this software 5/5.



AbusePipe Abuse Desk Management Software Publisher's Description

Abuse Desk Management Software, Abuse Queue Management Software. Identifies the originating source of email abuse complaints extremely quickly, and allows you to immediately contact the originating customer and take appropriate action. AbusePipe is the ONLY system that deals with abuse COMPLAINTS, and helps ISPs in their fight against SPAM from within their own networks. Use with KANA and other incoming mail solutions.

Advantages-
* Far quicker response time to abuse emails (From 3 weeks down to 1 day or 1 hour depending on reporting period chosen)
* Far less chance of your ISP being black-banned by other ISPs for failure to act against SPAMers
* Less technical staff required to investigate abuse. Technical staff can return to their normal job functions rather than spending the majority of it reacting to email abuse
* SPAMmers will find your ISP less of a 'soft target', and hence they will target other ISPs
* Move abuse follow-up to a front-of-house activity, with a simple report forwarded to call centre staff for customer follow-up on a daily basis
* Unique data warehouse allows for abuse emails to be analysed via customized reports or via Reporting tools such as Brio and Business Objects.

Free download from Shareware Connection - Abuse Desk Management Software, Abuse Queue Management Software. Identifies the originating source of email abuse complaints extremely quickly, and allows you to immediately contact the originating customer and take appropriate action.

Publisher: DataMystic | License: Freeware | Price: 0.00
Version: 3.0 | Size: 431 KB | Platform: Unix, Win2000, Win7 x32, Win7 x64, Windows Server, WinOther, WinVista, WinVista x64
Released Date: 09-09-2011 | Rating: 5 | Title: AbusePipe Abuse Desk Management Software

Author Url: http://www.datamystic.com
Program Info Url: http://www.abusepipe.com
Download Url: http://www.datamystic.com/abusepipe2.exe
Screenshot Url: http://www.datamystic.com/images/abusepipe_screen.png

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